Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Fantastic service and great quality sofa cover.”

Helpful Report

Posted 7 years ago

“The Manstad cover I ordered exceeded my expectations. It took longer to take the sofa apart than it did to slip the covers on. Everything was labeled and fit perfectly. People believe I got a new sofa, and when I explain that it is the old one they think I am a master upholsterer. Thanks Comfort Works!!”

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Posted 7 years ago

“Todo perfecto!! Me encantan mis nuevas fundas de piel, el sofa parece nuevo. Ademas han llegado muy rapido! Lo recomiendo totalmente.”

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Posted 7 years ago

“The covers arrived in a timely manner. They fit perfectly and were easy to put on. They look beautiful and we have received many compliments on how they have changed the whole appearance of our home. We would definitely consider purchasing again....as a matter of fact, we intend to purchase another set of covers in another color (white) in the very near future. Even our dogs love sleeping on them....so easy to clean and get rid of dog hair. A BIG thank you! We would give these covers 5++++ stars on a scale from 1-5(very good). Comfort Works made great efforts to assure we were satisfied.”

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Posted 7 years ago

“I ordered armrest protectors for two of our sofas as a trial. The whole process was very smooth, and I was informed of the progress regularly. The protectors arrived faster than I thought, they fit nicely and I love the fabric. I will be placing an order for full sofa and armchair covers really soon.”

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Posted 7 years ago

“I have had many things made by this company: chair, sofa, and chaise slipcovers, all custom. They do beautiful work, and the customer service is excellent. I would highly recommend!”

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Posted 7 years ago

“Fast delivery and the quality was spot on! Great customer service and tracking capabilities. Would highly recommend!”

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Posted 7 years ago

“The customer service is AMAZING. I was ordering slipcovers for some rather unique dining chairs. Even though the first try didn't fit correctly, they worked with me to get precise measurements until it was PERFECT! The quality of the fabric and the workmanship is unsurpassed, and the delivery is incredibly speedy. I will DEFINITELY refer Comfort Works and use them again in the future!”

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Posted 7 years ago

“Such a seamless experience from the beginning to end. I ordered fabric that was backordered and still had the slipcover land on my doorstep within 2 weeks. Chose the emerald green, velvet material and absolutely love it! So soft!”

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Posted 7 years ago

“Ordered my slipcover. Arrived super fast. It fits perfectly. Couldn't be happier. The comfort works team was very helpful and courteous. Thank you!!”

Comfort Works 5 star review on 17th January 2018

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Posted 7 years ago

“Covers we received didn't quite fit. Was resolved very professionally, a second set was provided with adjustments at no extra cost. Great service!”

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Posted 7 years ago

“I ordered the stain-resistant cover for my IKEA couch and two chairs. My order came promptly and beautifully packaged. The sewing and fabric quality are great! I love my 'new' couch and chairs. I highly recommend Comfort Works!”

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Posted 7 years ago

“Our dog had chewed holes into the cushions of our sofa. It was at the point where we were embarrassed to have people over! We shopped for a new sofa but there were so many things about the one we had that we couldn't find in a new sofa. Comfort Works cushion covers match perfectly it is like a new sofa at a fraction of the cost!”

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Posted 7 years ago

“My sofa cover arrived quickly, and it is absolutely perfect! It’s soft, and comfortable, and fits even better than the original! I feel like a have a new couch!! Everyone at Comfort Works was so kind, and helpful, and responsive! They even noticed a mistake in my address, and contacted me about it to make sure it wouldn’t be a problem. SO HAPPY with my order! If I ever needed anything again, I’d definitely use Comfort Works!”

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Posted 7 years ago

“From start to finish, the service by Comfort Works was exceptional - personalized, efficient and professional. The slipcovers arrived ahead of time and the quality is outstanding. Highly recommended!”

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Posted 7 years ago

“Ho comprato una fodera per un divano ikea fuori produzione, il materiale e'arrivato nei tempi stabiliti, il personale mi ha seguito fino alla fine , ottima qualita' . Mi hanno rimborsato anche le spese doganali che ho dovuto pagare al corriere. Grazie ancora di tutto. Consigliatissimo.”

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Posted 7 years ago

“It is very hard to find arm rest covers for this IKEA couch, and you produced some great ones. They fit. The color was right. Thanks!”

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Posted 7 years ago

“Comfort Works provided replacement covers for my obsolete IKEA couch. There were a lot of options to choose from. The covers I chose arrived quickly, were well-made and clearly labeled as to which cover went on which pillow, and fit beautifully. A visiting friend asked if I had purchased a new couch. I'm very happy.”

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Posted 7 years ago

“Absolutely love these slipcovers. Abel at Comfort Works was great to work with and stayed in contact throughout the ordering and shipping process. They felt my measurements were a bit off, so worked with me to assure everything fit perfectly.”

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Posted 7 years ago

“Great product with straightforward delivery”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews