Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,764 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,764 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered new cover for my KIVIK sofa bed. Covers for the sofa frame, under mat and back cushions fit perfectly. With all the zippers this sofa bed required. However, covers for my two sitting cushions are quite loose. Haven't washed the covers yet, so I can only hope that the Herringbone Pebble fabric won't change its shape too much after washing. Overall, I am satisfied with the order. I also love the fabric samples that I can order and feel before making up my mind.”

Comfort Works 4 star review on 12th March 2018

Helpful Report

Posted 8 years ago

Hi Alice Thanks so much for leaving your feedback and sharing your photo! We'll be in touch shortly regarding the loose seat cushion covers and get things sorted out for you :)

Posted 8 years ago

“The new cover for my Klippan couch far exceeded expectations. The fit, the fabric -- just wonderful! On top of that, the service is great. I can't believe how quickly my custom order was fulfilled. And, I loved being notified of progress each step of the way. From order through delivery I felt cared for -- imagine that from a business. Makes me wish I had more pieces to cover. Thank you Comfort Works!!”

Helpful Report

Posted 8 years ago

“The covers of my sofà are exactly what I Ask you!”

Helpful Report

Posted 8 years ago

“Beware if paying with PayPal - my PayPal account is linked to my credit card which I used to purchase my new covers. When the transaction appeared on my credit card statement the bank had charged me a $30 overseas transaction fee which I wasn't expecting as ComfortWorks is based in Melbourne and I'm in Sydney. When I queried the bank they told me that PayPal had requested the funds to be transferred to an account in Hong Kong. I queried with PayPal why the transaction had been processed through Hong Kong and they told me that was to do with the location of the seller. When I asked them to confirm the location of the seller as I believed it was in Melbourne, not Hong Hong, they wouldn't for privacy reasons and referred me back to ComfortWorks. ComfortWorks told me this had never happened to any of their customers before. I asked ComfortWorks to approach PayPal to investigate why this transaction had gone wrong. After many, many emails it transpired that ComfortWorks does indeed have a production facility in Hong Kong (where all the covers are actually made) and this is the likely reason that PayPal processed the payment via Hong Kong. I asked for ComfortWorks to either refund me the $30 fee or work with PayPal to correct the transaction to a domestic one so that the bank would refund the fee. Despite this request ComfortWorks just kept referring me back to my bank and I gave up and copped the $30. The covers themselves are really great and I'm very happy with them. Long story short if you are Oz-based and will be charged overseas transaction fees from your bank for a Hong Kong transaction, use a payment method that avoids this.”

Helpful Report

Posted 8 years ago

“Liebes Comfort Works Team. Vielen Dank für die Lieferung. Mein Kramfors-Sofa sieht aus wie neu. Es hat sich zu 100% Prozent gelohnt. bei Euch zu bestellen. Vielen Dank dafür.”

Helpful Report

Posted 8 years ago

“I love my slipcover! It’s very pretty. I love the welting, the pleats, the linen fabric, the ease in putting it on my IKEA loveseat. Easy to order, quickly made and delivered. It exceeds my expectations, I would absolutely order it again. Thank you!”

Helpful Report

Posted 8 years ago

“The loveseat cover I ordered is perfect. It is exactly the color I expected, and fits like a glove! I also enjoyed the friendly emails that informed me of my order's progress. I will definitely be back when it's time to cover my couch!”

Helpful Report

Posted 8 years ago

“We were informed of the order status every step of the way. And of course, the sofa cover fit beautifully!”

Helpful Report

Posted 8 years ago

“Great communication. Very helpful and kind service. Everything was a breeze, from ordering samples, ordering the cover, getting progress updates, to installation. And best of all... the covers fit perfectly and look beautiful! Thank you! I highly recommend Comfort Works.”

Helpful Report

Posted 8 years ago

“What you have is a great concept and thanks to you I didn't have to buy a new couch to give my interior a different look. Every part of the process went well from the purchase to the delivery and the slip cover fits amazingly well. The material is of great quality and was easy to put on”

Helpful Report

Posted 8 years ago

“Good communication. Good product.”

Helpful Report

Posted 8 years ago

“Fast, good quality, great!”

Helpful Report

Posted 8 years ago

“The product and the service are both excellent!! I ordered replacement sofa cover for my Stockholm Ikea sofa + armrest protectors (cat...) in denim heavy duty fabric. The cover arrived very quickly, was super easy to put on and my "new" sofa looks and feels great. I'm super happy with the result :) I made a mistake in the address when placing the order, so I contacted Comfort Works and they quickly responded and fixed my typo. Highly recommend!!!”

Helpful Report

Posted 8 years ago

“We received very good service from Comfort Works, the sofa cover arrived in good time and looks superb on the sofa; a good fit. I would recommend Comfort Works to friends”

Helpful Report

Posted 8 years ago

“Die Lieferung kam schneller als erwartet, schön verpackt, und die Bezüge sind super! Ich würde wieder hier bestellen.”

Helpful Report

Posted 8 years ago

“Easy order online, fast shipping, high quality of the product and nice colors”

Helpful Report

Posted 8 years ago

“Delivery was fast. Fits like a glove and material is very comfortable. Sewing is excellent. Easy to put on the cushions.”

Helpful Report

Posted 8 years ago

“Good service, nice price and a good product!”

Helpful Report

Posted 8 years ago

“Der neue Sofabezug für das 2er sowie 4er Klippan passt sehr gut und sieht hervorragend aus. Lieferzeit war in Ordnung.”

Helpful Report

Posted 8 years ago

“Perfect service and fit! Great!”

Helpful Report

Posted 8 years ago

Comfort Works is rated 4.8 based on 4,764 reviews