Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Mi sofá ha quedado como nuevo. Estoy encantada, y el servicio ha sido estupendo. Desde luego lo recomiendo.”

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Posted 7 years ago

“I absolutely love it! Very easy to fit, beautiful colour and my sofa is looks brand new now. I can definitely recommend it!”

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Posted 7 years ago

“Fast delivery and nice product! We ordered a slipcover just two days before Christmas.It was delivered on the 2th of January in Holland. Very fast service. And exactly the cover we needed for our Angby armchair which originally was designed by Ikea. The slipcover fitted like a glove! Thank you Comfort Works. Frans & Marijke, Paterswolde Netherlands”

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Posted 7 years ago

“The cover fit perfectly, the fabric is sturdy and it brought new life to my ektorp sofa bed. The packaging it came in was also super cute.”

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Posted 7 years ago

“Love my armrest covers. Very well made. Amazing customer service.”

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Posted 7 years ago

“Super friendly service with questions answered quickly. Recommendation on fabric was very helpful. Covers were delivered well within time quoted and fit our sofa perfectly. Follow up after delivery to check we were happy with covers also a great sign of great service. Highly recommended.”

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Posted 7 years ago

“I’m very pleased with my new lounge covers. They fit perfectly, the fabric colour is correct and my order arrived on time. All in all a great service.”

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Posted 7 years ago

“Great quality fit and service”

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Posted 7 years ago

“Excellent sofa cover as well as the quality of the materials and together with the color have enhanced the sofa giving it a new look. the customer service is very efficient and have always responded to our requests and have always been available. the goods arrived well packed and each piece fits perfectly to the sofa. thank you comfort works for giving new life to our sofa.”

Comfort Works 5 star review on 2nd February 2018

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Posted 7 years ago

“Excellent customer service and a great product!”

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Posted 7 years ago

“Ber Bezug sitzt gut auf dem Ikea-Sofa- besser als der Orginalbezug.Die Farbe passt hervorragend in das Gesamtkonzept des Raumes.Die Zukunft wird zeigen, wie das Zusammenleben mit einem Hund wird.Wir sind optimistisch!”

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Posted 7 years ago

“Amazing customer service and products. I ordered 2 sofa covers along with covers for the cushions and pillows. Great stitch work and stylish (yet durable) fabric. My Reps we’re highly detail oriented and easy to work with. I have already recommended them to my friends. Great job! Vince Maniaci South Portland, Maine”

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Posted 7 years ago

“Working with Comfort Works was "easy peasy". After placing my order they kept me informed at all stages of the work and delivery and in a very short time, my sofa covers arrived! The workmanship and quality of the material were outstanding. However, when I found that the bottom cushion covers were too big, their resolution of the problem was speedy and I am a very satisfied customer.”

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Posted 7 years ago

“Great fit for my couch. It looks like new.”

Comfort Works 5 star review on 1st February 2018

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Posted 7 years ago

“Great product and a first class customer experience!”

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Posted 7 years ago

“All very easy to order I have recommended your service to my daughter she has already received swatches to choose her fabric from thank you for you efficient service 😀”

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Posted 7 years ago

“perfect fitting sofa cover, color and material are the same as the fabric sample. Legs are as promised and look perfect!”

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Posted 7 years ago

“Quick, efficient ordering process. Kept informed about delivery etc. Goods fitted perfectly. Happy customer.”

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Posted 7 years ago

“The sofa covers we have purchased arrived EARLIER than expected (even the support stuff checked on delivery and asked how was it DAYS after the receipt.... So, again, delivery was fast, purchased item was clean and as described and expected, even the colour matched well the colour on the screen! No surprises! There was an extra seam on the item that was not on the original Ikea upholstery but it showed on the site's pic. and it was us, on our part, who didn't notice it. Still--a good looking product and good service!!!”

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Posted 7 years ago

“So happy with our new sofa bed cover, it fits even better than the original cover we had before. Quality and look of this new cover exceeded our expectations by far. Looks like a brand new sofa for the price of new cover! Well done, Comfort Works”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews