Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Great product”

Helpful Report

Posted 7 years ago

“The shipment arrived WAY faster than we expected, and the covers have given new life to our sad couch.”

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Posted 7 years ago

“Fast, efficient and friendly service. High quality cover that fits like a glove. Great range of colours and fabrics to suit all homes. Thanks team!”

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Posted 7 years ago

“If like me your cats had lovingly taken a fancy to your original Ikea loveseat cover, Comfort Works is going to be your new favorite thing! My cover fits perfect, feels good, and is so pleasant to look at. It also is tough which has proven key against my cats' nails. I'm so so glad I stumbled upon this site and in the future will definitely be utilizing their covers again.”

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Posted 7 years ago

“Everything fits very well and shipping/handling was very fast.”

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Posted 7 years ago

“Realistic about timeframe for production, processing & delivery with full communication along the way. Holiday card & small gift inside! Excellent product, beautiful details and concise directions.”

Comfort Works 5 star review on 11th January 2018

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Posted 7 years ago

“Livraison rapide et les housses sont au top 👍”

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Posted 7 years ago

“I love my seat cover and was delighted with the Comfort Works buying experience. My order arrived here in the UK before I was expecting it to. It was beautifully packaged and personal, with a little Christmas gift and that’s fantastic customer service. My cats are taking turns to sleep on the chair more than previously, so if it’s good for them, then it’s good for me. Thank you Comfort Works.”

Comfort Works 5 star review on 8th January 2018

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Posted 7 years ago

“I originally order the wrong size size cover. Comfortworks worked with me to find the correct cover and provided the new cover at just $95 (much less than buying an entirely new one). The second cover arrived quickly and fit wonderfully. My sofa is transformed and I couldn’t be happier.”

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Posted 7 years ago

“Great service on chat. Very helpful. Fabrics came much quicker than anticipated. Fitted our Ikea sofas perfectly. Would gladly recommend.”

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Posted 7 years ago

“The covers that I received for an old Ikea sofa bed have transformed my living room. Thank you comfort works. The quality is excellent and the customer service briliant. I'm going to also give them a go for bespoke covers as so impressed. There was a very small suprlus charge for customs, but this was effortless and the value of the covers makes this more than worthwhile.”

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Posted 7 years ago

“Ich hatte die Husse meines IKEA - Sessels gewaschen und sie war eingelaufen. Bei Comfort Works konnte ich ganz einfach Stoffmuster bestellen und danach eine neue Husse nähen lassen. Das ging schnell und die Qualität war der Hammer! Mein Sessel erstrahlt in neuem Glanz, schöner als zuvor. So kriegen das die Schweden garnicht hin! Vielen Dank für den neuen Bezug, ihr habt mich damit wirklich glücklich gemacht :-)”

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Posted 7 years ago

“Die Bezüge passen perfekt, und sind wunderschön geworden, ich fühlte mich auch sehr, sehr gut betreut, vielen Dank!!”

Comfort Works 5 star review on 4th January 2018

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Posted 7 years ago

“I recently purchased new covers for both my Ikea Karlstad 3 seater sofa and footstool from Comfort Works, as my old covers were in desperate need of some reinviguration! I loved the vast array of fabrics and styles available from Comfort Works and am now delighted with the finished product. Comfort, style and very importantly - durability. Their customer service was fantastic throughout - Great at communicating, efficient in service and very customer focussed. Well done Comfort Works on a great product and excellent service. I am delighted with my new couch and footstool!”

Comfort Works 5 star review on 3rd January 2018

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Posted 7 years ago

“It was so nice to find a slipcover for our discontinued furniture! It fits perfectly in its new location, and looks good as new. The quality seems excellent, choice of fabrics was great, and service and delivery superb. We’re very happy with it!”

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Posted 7 years ago

“Above and beyond my expectations - thoroughly happy with our Klippan cover. The fit and colour were perfect and loved that just the right amount of extra material was given so that it could be tucked in, in all the right places. Would definitely order another cover from Comfort Works.”

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Posted 7 years ago

“This is my second purchase and I'm delighted. The quality is excellent and it has transformed our couch. Looks like a new purchase vs. recovering an old couch.”

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Posted 7 years ago

“My package at first a little stuck at customs, but which could be solved very quickly (bills). Even the communication from Costum Works was very helpful and accommodating - because the package finally arrived later than previously seen. The quality and handling of the covers is excellent and fitting (Ikea Klppan 3er). Can only recommend Costum Works. Price performance optimal :).”

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Posted 7 years ago

“Super fast. Good quality. Exactly what I wanted!”

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Posted 7 years ago

“The covers are well made and a good fit - far easier to put on and better designed for the stool cover which was so hard to put on with the originals that came with the sofa. We are really pleased and we got the exact colour we were after. Thanks Comfort Works.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews