Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Very good. Excellent service!”

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Posted 7 years ago

“Excellent communication, quick delivery, superb fit. I recommend this company wholeheartedly.”

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Posted 7 years ago

“Covers look great. Thanks!”

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Posted 7 years ago

“Slipcover looked very nice. A little problem with fit on top of arms, loose fit. Tight around skirt. Thinking will have some give after a while. Looks good, hoping slip cover will stretch where needed. Really no big problems with anything. Thanks”

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Posted 7 years ago

“Excellent service. Fast, reliable, super helpful. Highly recommended. Many thanks!”

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Posted 7 years ago

“I ordered armchair covers for my 93-year-young dad's recliner. He loves that chair! You can tell by the wear on the upholstery. There's nothing wrong with the chair other than the upholstery being a little tattered in places (and replacing the chair is not an option - see above; he loves that chair!). What I viewed online from price, color and quality, and what we received - beautiful! My dad is happy, and therefore, I am very happy. I will definitely be looking to Comfort Works the next time.”

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Posted 7 years ago

“I ordered armchair arm covers for my elderly dad's recliner. He loves that chair, and you can tell from where it's been worn. The color I selected by viewing online was perfect - it matches as I hoped it would, and the quality of workmanship is excellent. I am very pleased. Comfort Works will definitely get my business the next time I have a need for their products.”

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Posted 7 years ago

“My sofa Ikea Kramfors is now dressed in a new and beautiful cover of Comfort Works. The fabric (Nomad black) is of the highest quality and the job is satisfactory and well done. A special note is for customer service for availability and willingness to solve a small problem. I will recommend Comfort Works to all my friends. Five stars well deserved.”

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Posted 7 years ago

“Snel geleverd...goede service via chat...past perfect..kwaliteit goed..ben erg blij!”

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Posted 7 years ago

“I decided on a cloth cover over my leather kamfors sofa....works great! Covered the 3 seater, going to order the matching cloth cover for the 2 seater...and possibly leather covers for both.”

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Posted 7 years ago

“Great cover. Very satisfied. Good fit. Washes well. No shrinkage.”

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Posted 7 years ago

“Our custom slip-covers arrived perfectly as described, sewn with care and precision within their promised turn-around time and delivered overseas. Comfort Works customer service representative, Chuck, walked us through the process with patience and professionalism, from the time we submitted photos and measurements to the final check. I recommend their service without hesitation!”

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Posted 7 years ago

“Je suis très content de mes nouvelles housses de canapé Ikea, elles s'ajustent très bien et sont faites avec grand soin. Nickel!”

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Posted 7 years ago

“Can’t say how happy I am with my new sofa covers. They look amazing. The company were always helpful and replied to any questions I had quickly. Having the samples helped me decide on fabric choice. Once I’d chosen, had regular updates and it didn’t take long to be shipped (from Australia to the UK). Brilliant company, thank you x”

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Posted 7 years ago

“Beautiful cover. Fits very well and looks much better than the original. If it lasts, it will be well worth the price”

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Posted 7 years ago

“Very high quality fabric that looks like a custom, very expensive slipcover! Wonderful customer service!”

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Posted 7 years ago

“I have a Pottery Barn basic sofa & chair, built before 2013, which means that the slipcovers sold at Pottery Barn today no longer fit. I did some browsing and found Comfort Works in Melbourne, Australia. I emailed them and was told that they made slipcovers for the Basic Pottery furniture pre 2013. The price was 1/3+ less than Pottery Barn also! I emailed back and forth as well as ordering samples. Although I was very pleased with their sales/customer service reps, I was still nervous about the fit. I somewhat hesitantly ordered! Wow!, when they arrived I was so pleased with quality and fit! I must admit that the cushions of these well used Basic pieces are not as firm as they were (and no slipcover will renew that) but I will now get several more years use from these pieces, allowing me to spend monies on re-furnishing another room! I highly recommend Comfort Works!”

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Posted 7 years ago

“Nice quality. Color true to description and fits well.”

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Posted 7 years ago

“Not cheap but well made and an excellent fit. Extra kudos for the level of communication throughout the order/delivery process.”

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Posted 7 years ago

“Cela a été un véritable plaisir de découvrir les services de Comfort Works dans la mesure ou cette société spécialisée dans la confection sur mesure de housse nous a permis de relooker notre canapé de marque ikea.Aujourd'hui notre canapé fait peau neuve gràce à un tissu d'excellente qualité et surtout grace au professionnalisme à l'écoute et au conseil d'une formidable équipe réactive et bienveillante.Nous ne pouvons que recommander Comfort Works si vous souhaiter changer la housse de votre canapé.Merci infiniment. Farid de Paris.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews