Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with IKEA Farlov Cover 👌 Fits Perfect 👌 Excellent Customer Service 👌 Love it 👌”

Helpful Report

Posted 4 years ago

Hey there, Gloria! Thank you so much for all your trust and support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“It is so unbelievably hard to get on. I don’t know if it’s because we got the savannah saddle but it has absolutely no give and is extremely tight. I worked on it for 2 hours and had to give up for the night. I was literally sweating trying to make it work. It looks weird because it’s so hard to adjust that it’s very difficult to line the seams up...some areas look baggy because I can’t pull them tight over the corners and in some areas the fabric is twisted. Also some sloppy stitching on one of the covers.”

Comfort Works 2 star review on 29th May 2021

Helpful Report

Posted 4 years ago

Hello Stephanie! Thanks for your feedback and sorry to hear about the covers. We've already reached out to you by email to get more photos so that we can get to the bottom of these issues. Hope to hear back from you! -Melvyn from Comfort Works-

Posted 4 years ago

“Excellent quality—we’re delighted and impressed! We ordered the Madison Sand cotton basic fit for an old IKEA sofa. The color is like light sand, the material is as soft as a fave pair of jeans, and the fit is perfect—sturdy and snug enough to look like a brand new sofa, yet we didn’t have to disassemble it to put it on. The cover arrived promptly (within the estimated timeline to the U.S.) and was neatly packaged with a personal note. We’re Very pleased and recommend Comfort Works for their ease of ordering, reliable service, and product quality.”

Helpful Report

Posted 4 years ago

Hey there! We can't thank you enough for all the kind words and we are beyond happy to hear that you are enjoying your new covers :) - Mira from Comfort Works

Posted 4 years ago

“The Customer Service is very responsive. The delivery was on-time and it was easy to stay updated on the status of my order. The slip cover is of great quality. We are so happy to have given a new life to our couch. We never liked the dull brown colour, but that velvet blue is amazing and we now want to keep the couch for many more years!”

Comfort Works 5 star review on 28th May 2021

Helpful Report

Posted 4 years ago

Hey there, Jacy! Thank you so much for taking the time to leave us such a wonderful review. We can't wait to pass the message on to our team, they'll be stoked to hear! Your space looks amazing. Thank you again for trusting us, and for all your wonderful support :) - Mira from Comfort Works

Posted 4 years ago

“Just received my slipcover for my ikea chair and it’s perfect! Not only did it come quickly, but my chair has never looked better! Thank you!”

Helpful Report

Posted 4 years ago

Hey there! Thank you for leaving us a review (and a photo!), your chair is looking phenomenal! Thank you again for choosing us and for all the support! :) - Mira from Comfort Works

Posted 4 years ago

“Super Service und tolle Qualität :)”

Comfort Works 5 star review on 27th May 2021

Helpful Report

Posted 4 years ago

“The slip covers I ordered for a IKEA 2 seater were easy to put on and the color I picked out was exactly what I ordered. The packaging was nice and neat. Very nice quality. Thanks Comfort Works!”

Helpful Report

Posted 4 years ago

Hey there, Tameka! Thank you for all the support, and for trusting us with your slipcover. We're over the moon to hear that your experience with us was nothing short of pleasant, and we hope you enjoy your new covers :) - Mira from Comfort Works

Posted 4 years ago

“Just received my sofa slip. It fit nicely and am very happy with the purchase. Will order again definitely.”

Helpful Report

Posted 4 years ago

Hey there, Aidah! Thank you so much for the kind words, and we are so happy to hear that you love your slipcovers as much as we did getting them out to you. Thank you again for all your support :) - Mira from Comfort Works

Posted 4 years ago

“Excellente qualité. Il manque seulement une notice explicative mais le QR code envoie sur une vidéo bien réalisée.”

Helpful Report

Posted 4 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 4 years ago

“I just received the slip cover for my pottery barn basic chair and couldn’t be more pleased. The quality is amazing and I have really high expectations. The fit is perfect and the material is great. I can’t wait to order another slip cover for the other chair. The process was so easy and professional from start to finish. I highly recommend Comfort Works!”

Comfort Works 5 star review on 26th May 2021

Helpful Report

Posted 4 years ago

Hey there, Christa! Thank you so much for taking the time to leave us such a wonderful review: your armchair looks amazing. Thank you again for choosing us, and for all your support :) - Mira from Comfort Works

Posted 4 years ago

“Received the new covers for my Ektorp sofa and I couldn’t be happier! They fit perfectly, the color and fabric are lovely and I was very pleased with the customer service they provided. I have already ordered covers for my chairs!”

Helpful Report

Posted 4 years ago

Hey there! We can't thank you enough for taking the time to leave us such a glowing review. Your space looks absolutely breathtaking (send our love to your pup!). Thank you again for trusting us, and for all the support :) - Mira from Comfort Works

Posted 4 years ago

“Just received my slipcover and love it!”

Helpful Report

Posted 4 years ago

Hey there, Magie! Thank you so much for the kind words, and we are over the moon to hear that you love your Allerum sofa bed covers :) - Mira from Comfort Works

Posted 4 years ago

“Throughout the process, the team took the time to make sure everything was accurate so the final result would be great.”

Comfort Works 5 star review on 25th May 2021

Helpful Report

Posted 4 years ago

Hey there, Deborah! Thank you so much for believing in and choosing us, our team will be ecstatic to hear about this! Your sofa looks amazing, and we hope you enjoy your custom slipcover :) - Mira from Comfort Works

Posted 4 years ago

“Loved my vegan leather cover. Fit my Ikea couch perfectly and gives it a whole new life. I’m so glad that I took the chance and bought a cover from Comfort Works!”

Helpful Report

Posted 4 years ago

Hey there, Meghan! Thank you so much for trusting us with your covers, your sofa is looking absolutely phenomenal. Say hello to the cuties in the photos for us! :) - Mira from Comfort Works

Posted 4 years ago

“I LOVE my IKEA slipcover in natural linen. The fabric is high end and the fit is perfect! I will definitely be ordering more!”

Helpful Report

Posted 4 years ago

Hey there, Annie! Thank you so much for taking the time to leave us such a wonderful review, and we hope you're enjoying your new covers. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 4 years ago

“I was incredibly nervous to spend this money on a custom-made slipcover for my Ikea sectional, but it was worth EVERY PENNY! The material is very substantial but soft, and every bit as stain-resistant as advertised. I am in love with my new/old sofa!”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for trusting us with your covers, and for all your support. We are over the moon to hear about your sofa's fresh look and wish you happy memories for the times to come :) - Mira from Comfort Works

Posted 4 years ago

“Der Bezug passt perfekt und sieht super aus. Gerne wieder.”

Helpful Report

Posted 4 years ago

“Il s'agissait de ma seconde commande: j'ai apprécié les échanges toujours très aimables avec l'équipe de Comfort Works et leur professionnalisme . Ma commande a été traitée rapidement et j'ai reçu la housse de canapé dans des brefs délais. Bien qu'ayant un canapé ancien, pour lesquelles la prise de mesure n'était pas simple, j'ai pu " habiller" mon canapé facilement avec la housse envoyée par Comfort Works. Je suis contente du résultat.”

Helpful Report

Posted 4 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 4 years ago

“We purchased a slip cover for our Pottery Barn queen sleeper. We love it! We were concerned at first because it really does fit like a glove so we had to work with it to get it on the sofa. But we got it on and it looks great! We had a few questions that were answered very promptly. And it arrived sooner than expected!”

Helpful Report

Posted 4 years ago

Hey there, Beth! Thank you so much for leaving us a review and for trusting us with your covers. We are over the moon to hear that you are happy with your new slipcover. Thank you again for all your support :) - Mira from Comfort Works

Posted 4 years ago

“Very satisfied with everything ! The craftsmanship of the cover we ordered is very professional. The packaging was very nice. The delivery delay was accurate. The customer service answered our questions very fast and very well. It was a perfect experience. We will order other covers for other sofas without hesitation and will definitely encourage our friends to go with this company if they are looking for similar products.”

Helpful Report

Posted 4 years ago

Hey there, Menard! We can't thank you enough for taking the time to leave us such a glowing review. Our team will be beyond thrilled to hear that your experience with us was nothing short of pleasant :) Thank you again for choosing us and for the wonderful support! - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews