Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a slipcover for my crate and barrel axis sofa. The order process was smooth and the shipping was a lot quicker than I was told, so that was a nice surprise! The cover fits like a glove. I can’t speak to how well the fabric holds up but it looks really good.”

Helpful Report

Posted 4 years ago

Hey there, Erica! Thank you so much for all your trust and support, and we are over the moon to hear that you are happy with the look of your new slipcover :) - Mira from Comfort Works

Posted 4 years ago

“We just received the cover for our Crate and Barrel Lounge chair and a half. I couldn't be more pleased. The fit is perfect and ordering four fabric samples was key to getting the really soft denim-like fabric we love. The timing was exactly as expected and I feel good about saving a couch we love and not sending it to the landfill. This is a great way to save those styles that Crate and Barrel and Pottery Barn no longer make. We'll be ordering one for the couch to match.”

Helpful Report

Posted 4 years ago

Hey there, Adrienne! Thank you so much for taking the time to leave us such a kind message. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 4 years ago

“Aus Deutschland bestellt. Sehr schöne Verarbeitung, alles passt, Versand wie versprochen. Alles perfekt! Vielen Dank.”

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Posted 4 years ago

Das freut uns sehr zu hören - vielen Dank!

Posted 4 years ago

“Very good quality and so easy !”

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Posted 4 years ago

Hey there, Salies! Thank you so much for the kind words, and we are so happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“Llego en fecha y el producto era lo q esperaba. Buena atencion al cliente con rapidas reapuestas a mis dudas.lo recomiendo.”

Comfort Works 5 star review on 22nd May 2021

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Posted 4 years ago

“Lovely customer service! We’re really happy with our new couch cover.”

Helpful Report

Posted 4 years ago

Hey there, Mörler! Thank you so much for all your support. We'll pass your message along to the customer experience team, they'll be delighted to hear this :) We hope you enjoy your new slipcovers! - Mira from Comfort Works

Posted 4 years ago

“Comfort Works me ha dado un servicio inmejorable desde el primer día al último con información y seguimiento impecables, y con un tiempo de entrega menor al anunciado. Y las fundas -buena relación calidad/precio- encajan a la perfección, diría que mejor que las originales. Ha sido un acierto encargar mis "nuevos" sofás a esta empresa. Muchas gracias!”

Comfort Works 5 star review on 21st May 2021

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Posted 4 years ago

“I put my custom loveseat cover on this morning and it fit like a glove! The price was a little high, but the final product is definitely worth it. Customers service was great. I had measured a couple of areas wrong and they caught it and asked for re measurements. Comfort works kept me informed on the status of my order and they even finished and shipped it before their estimated date. I'm a happy camper with a beautiful love seat. thanks comfort works!”

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Posted 4 years ago

We can't thank you enough for your awesome review, Catherine! We're so glad you are happy with your covers :) Sulaica and our colleagues will be thrilled to see this, so thanks so much for sharing. Cheers! - Naomi from Comfort Works

Posted 4 years ago

“Melde mich, wenn das Sofa bezogen ist, bis Dato alles Gut”

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Posted 4 years ago

Vielen Dank für deine Zwischenmeldung, Pauli! Wir würden uns über ein Update der Bewertung freuen, wenn der Bezug aufgezogen ist, vielleicht schaffen wir es ja dann auf 5 Sterne! :) Sarah von Comfort Works

Posted 4 years ago

“Super surprised at the craftsmanship and overall look of our new cover! The zippers are so much stronger than the ikea version. I was able to put the cover on by myself and each piece was labeled. It totally transformed our sad couch.”

Comfort Works 5 star review on 19th May 2021

Helpful Report

Posted 4 years ago

Hey there, Melissa! Thank you so much for leaving us a review and some photos to boot, your space is looking fantastic! Thank you again for choosing us and for the wonderful support! :) - Mira from Comfort Works

Posted 4 years ago

“We ordered this online and was looking for a replacement for our old couch cover. When it arrived we were so happy with the color, the stitching is perfect and the entire cover fits like a glove! I would strongly suggest for those who need a new cover for your sofa to contact Comfort Works!!”

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Posted 4 years ago

Hey there, Terry! Thank you so much for taking the time to leave us such a glowing review. We are beyond happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“We ordered swatches first, which came VERY fast, and then eventually ordered a replacement cover in the claw-proof velvet, with extra armrest covers to help protect from our cats, and new mid-century-style legs, for our Karlstad Ikea corner sectional. Everything was great: customer service, delivery, quality, fit, look, and ease of use. Putting it on was like putting on an Ikea cover, and now it is like we have a brand new sofa, with nicer-looking legs.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all your trust and support, and we are so happy to hear that you are enjoying your Karlstad's new look :) - Mira from Comfort Works

Posted 4 years ago

“The cover fits perfectly and the quality is great. We are very happy with our purchase.”

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Posted 4 years ago

Hey there, Alex! Thank you so much for your support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“IKEA ダイニングチェアNils用カバーは、到着予定日よりもかなり早く届きました。カバーを変えて椅子もすっかりリフレッシュ。見た感じにも品質にもとっても満足しています。コストパフォーマンスもよいし！ The IKEA dining chair Nils cover arrived much earlier than the expected arrival date. Change the cover and refresh the chair completely. I am very satisfied with the look and quality. Good cost performance!”

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Posted 4 years ago

“Professional quality and better than I could have imagined. Arrived quicker than expected. We had ordered color swatches and chose the kino frost which is a beautiful blue gray. Couldn’t be more pleased with how it looks.”

Comfort Works 5 star review on 18th May 2021

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Posted 4 years ago

Hey there, Lianna! Thank you so much for leaving us such a wonderful review, your Farlov looks stunning! Thank you again for choosing us and for the wonderful support! :) - Mira from Comfort Works

Posted 4 years ago

“The slipcovers fit my IKEA discontinued Karlstad sectional sofa beautifully. I feel like I have a new sofa that looks even better then the original! The company was honest about the time it would take to make the covers and as soon as they were ready to ship, I was informed they were on their way. They arrived faster then I thought and were well worth the wait. The new feet slipped on very easily and look so much better than I imagined.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all the support, and for trusting us with your slipcover. We're over the moon to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“I am very content with my new slip cover. The fabric (linen) is beautiful, it feels very good, and changes the atmosphere of the complete livingroom to the better!”

Helpful Report

Posted 4 years ago

Hey there, Eichhorn! Thank you so much for the kind words, and we are so happy to hear that you are enjoying your Manstad's new look :) - Mira from Comfort Works

Posted 4 years ago

“Best service, best quality!!!”

Comfort Works 5 star review on 16th May 2021

Helpful Report

Posted 4 years ago

Hey there, Simon! Thank you so much for all the trust and support, and we hope you enjoy the look of your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“Hello Just opened our box from Comfort Works to find the covers presented in a pretty tote bag. Felt like I had received a special present and will reuse of course! My 20 year old Ikea sofa has been looking somewhat exhausted for many years and thoughts of giving it away sprang to mind every time I sat on it. The covers are made from fabulous fabric, many times better made than the original Ikea covers. Easy to put on the base and cushions of the old sofa and then to my delight they have transformed the old uncomfortable sofa to a comfy pride of place in my Country Cottage. Thank you so much. Katie and David Moriarty”

Helpful Report

Posted 4 years ago

Hey there, Katie and David! Thank you so much for the kind words, and we are over the moon to hear that you are happy with your slipcovers. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 4 years ago

“I needed new slip covers for my Pottery Barn couch and the cost of new ones from Pottery Barn were extortionate. I looked online and found Comfort Works and couldn't have asked for a better company. They were quick to reply to my numerous emails ensuring I got the right covers for my couch. Once I ordered my new covers, they arrived in approximately two weeks and are perfect. The fabric is great quality and the colour matched the fabric samples that I ordered perfectly. Couldn't be happier and will definitely use Comfort Works again in the future! Highly recommend!”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all the support, and for trusting us with your slipcover. We're happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews