Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best customer experiences I’ve ever had. The quality of workmanship exceeded my expectations! I’m so happy with my slip cover and how well it fits, it was so easy to put on and it fits like a glove! I can’t say enough good things about this buying experience.”

Comfort Works 5 star review on 14th May 2021

Helpful Report

Posted 4 years ago

Hey there, Lilliane! We can't thank you enough for taking the time to leave us such a glowing review, your Karlstad looks amazing. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 4 years ago

“I was really happy with the sofa covers, they are just what I was hoping for & communication was great before they arrived. I would highly recommend.”

Helpful Report

Posted 4 years ago

Hey there, Laura! Thank you so much for the kind words, and we are so happy to hear that you love your slipcovers. Thank you again for all the support :) - Mira from Comfort Works

Posted 4 years ago

“Sehr geehrtes Comfort Works Team. Vielen Dank für die unkomplizierte Abwicklung meiner Bestellung. Der Stoff ist farblich gut abgestimmt und passgenau verarbeitet. Meine Erwartungen sind zu meiner Zufriedenheit erfüllt worden. Das Sofa sieht wieder sehr ansprechend aus. Die Haltbarkeit wird sich erst in den nächsten Jahren zeigen. Nach meinem Umgang mit dem Stoff, sehe ich das für die Zukunft aber positiv. Freundliche Grüße H-W Schlesies”

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Posted 4 years ago

Besten Dank für deine super Rückmeldung - dein Sofa sieht wirklich toll aus! Du kannst dich jederzeit gerne bei uns melden und uns eine Rückmeldung geben, wie sich die Bezüge mit der Zeit machen.

Posted 4 years ago

“C'est la 2eme fois que je commande une nouvelle housse pour un canapé angle Karlstad chez Comfort Works Aucun problème Délais plus courts que prévus ,bien emballé, tissu conforme ,je suis ravie C'est vraiment pratique Ça permet de changer complètement et vraiment pas chèrement notre intérieur Mais j'ai du payer des frais de douane au livreur Ça c'est le hasard, Comfort Works n'y est pour rien”

Helpful Report

Posted 4 years ago

Merci beaucoup pour vos merveilleux commentaires, puis-je vous demander de nous envoyer votre facture fedEx par e-mail à info@comfortworks.com.au et soyez assuré que nous nous en occuperons.

Posted 4 years ago

“I ordered new covers for an old design IKEA settee. The workmanship and material is first class and the covers fit perfectly. Highly recommended and great value.”

Helpful Report

Posted 4 years ago

Hey there, Keith! Thank you for leaving us a review and a photo to boot, your sofa is looking fantastic! Thank you again for choosing us and for the wonderful support! :) - Mira from Comfort Works

Posted 4 years ago

“Alles super.Passform vom Bezug war perfekt.Toller Service.”

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Posted 4 years ago

Herzlichen Dank für die Rückmeldung - jederzeit gerne wieder!

Posted 4 years ago

“Everything was done smoothly and we love our new sofa cover! Thank you very much!”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all the trust and support, and we are beyond happy to hear that you are enjoying your new sofa cover :) - Mira from Comfort Works

Posted 4 years ago

“We have two Comfort Works covers -- one IKEA replacement couch cover and one custom daybed cover. It was super helpful to have the option to order samples, the quality is really high, and the customer service is impeccable. I had a lot of questions about the custom order and they were very helpful and responsive. Both pieces have brought new life to our furniture and makes being at home even more peaceful. Highly recommend!”

Helpful Report

Posted 4 years ago

Hey there, Alex! Thank you so much for all the support, and for trusting us with your covers. We are beyond happy to hear about your space's new look, enjoy! :) - Mira from Comfort Works

Posted 4 years ago

“So far so good! Slipcovers came faster than I expected. Material (cotton) is very good-looking and has a nice feel. Much easier to put on than the originals. Happy.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all the kind words, and we are over the moon to hear that you are happy with your new slipcover :) - Mira from Comfort Works

Posted 4 years ago

“Je suis absolument ravie de mes nouvelles housses Soderhamn en lin blanc . La livraison a été rapide avec un suivi (j'avais demandé des coutures inversées une commande spéciale donc). Le résultat est parfait: les housses très bien faites s'adaptent parfaitement et que dire du lin ! doux , lumineux, un peu froissé comme j'aime :))) . Mon fauteuil et mon canapé sont superbes et je les admire chaque jour. Je tiens à remercier toute l'équipe de Comfort Works pour son professionnalisme et son amabilité, ses réponses rapides et claires à toutes mes questions. Je referai appel appel à Comfort Works sans hésiter une seconde .Merci tout plein ! Céline P.”

Comfort Works 5 star review on 13th May 2021

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Posted 4 years ago

Bonjour Céline et merci pour vos commentaires ! Nous sommes heureux que vous soyez satisfait de nos produits et services ! :)

Posted 4 years ago

“Love love my cover !!! Fit perfectly and exactly like the swatch.”

Helpful Report

Posted 4 years ago

Hey there, Briana! Thank you so much for leaving us such a wonderful review, we are loving your Stockholm 2017's look! Thank you again for choosing us and for all the wonderful support! :) - Mira from Comfort Works

Posted 4 years ago

“I think it's so good”

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Posted 4 years ago

Hey there! Thank you so much for all your trust and support :) - Mira from Comfort Works

Posted 4 years ago

“I wanted a new slipcover for my IKEA couch and found Comfort Works searching the internet. I received nice-sized fabric samples very quickly, and decided on a fabric. The company has excellent communication, customer service, and the quality and colour of the fabric is perfect, I am so pleased at the way my couch looks. I will be purchasing another slipcover in the future.”

Helpful Report

Posted 4 years ago

Hey there, Jane! Thank you for taking the time to leave us such a wonderful review. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 4 years ago

“My well-loved 25 year old Pottery Barn couch and chair and a half needed a facelift. After 3 kids and 3 cats on an off white slip covered set, the stains and wear became embarrassing. In doing research I found that I could get new slip covers, in a cat scratch resistant material, for one-third of the cost of PB. The ordering process was easy and the Comfort Works representatives were responsive and helpful. The slip covers are beautiful! It looks like I have a brand new set. My cats haven’t even attempted to scratch the material. It is very well made and the material is excellent quality. It did take a little muscle to get each main piece over the 4th corner, but once we got it over, the fit is perfect! I will absolutely be buying again for our second set. I live in the US and the ordering and shipping process was seamless.”

Helpful Report

Posted 4 years ago

Hey there, Stacey! Thank you so much for leaving us such a wonderful review with some photos to boot, your Pottery Barn couch and chair and a half are looking fantastic! Thank you again for choosing us and for all the kind support :) - Mira from Comfort Works

Posted 4 years ago

“100% satisfied!! Def recommend this company for your cover needs! I purchased the slip covers for the Karlstad Club chairs. Shipping time was perfect, Fit is perfect, color is perfect, overall look is PERFECT! Material had some wrinkles, but is to be expected from shipping! Happy customer here!!”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for the kind words, and we are so happy to hear that you love your slipcovers as much as we enjoyed getting them out to you :) - Mira from Comfort Works

Posted 4 years ago

“Very happy with the slip covers. Very good material. Many swatches to choose from. Fast turnaround. Faster than expected. Perfect seams, zipper and fit. Excellent and elegant packaging and delivery. I always got response from emails within 24 hours. Very good customer service online.”

Comfort Works 5 star review on 12th May 2021

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Posted 4 years ago

Thank you for taking the time to leave us such a wonderful review. We'll pass the message on to the team, they'll be thrilled! Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 4 years ago

“La housse s'est parfaitement adaptée à mon divan, le résultat est tip top! Bonne qualité du tissu et du travail de couture. Vraiment rien à redire !”

Comfort Works 5 star review on 11th May 2021

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Posted 4 years ago

Bonjour Nathalie! Merci de nous faire confiance et de nous recommander :) - Mira de Comfort Works

Posted 4 years ago

“Very serious, good quality, fast delivery”

Helpful Report

Posted 4 years ago

Hey there, Flora! Thank you for all the trust and support that went into your new slipcover. We're happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“Just received my sofa slipcover (for Rowe Nantucket sofa) and am very impressed. The workmanship is very good - perfect seams, welting, zippers and fit, and the fabric is lovely. I was a little worried ordering from outside the USA, but there were no shipping hassles or customs charges.”

Helpful Report

Posted 4 years ago

Hey there, Ann! Thank you for leaving us such an amazing review. We hope you enjoy your sofa's brand new look :) - Mira from Comfort Works

Posted 4 years ago

“Great customer service! Delivery was sooner than expected and the slipcovers are beautiful! I can’t wait to order again!!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us such a wonderful review! Feel free to get in touch with us if you are ever in need of a slipcover :) - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews