Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My slip covers for a Pottery Barn sectional just arrived. The fit is perfect and the quality is excellent! Very professional service from start to finish.”

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Posted 4 years ago

Thank you for leaving us such a glowing review, and we're happy to hear that you're enjoying your slipcovers. Thank you again for all the support :) - Mira from Comfort Works

Posted 4 years ago

“I am very happy with the product and the support.”

Comfort Works 5 star review on 10th May 2021

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Posted 4 years ago

Thank you for leaving us a review and a photo to boot, your sofa is looking fantastic! Thank you again for all your support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“Super service vraiment professionnel Merci”

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Posted 4 years ago

Bonjour et merci pour cet avis ! Nous sommes heureux que vous soyez satisfait de nos produits et services ! :)

Posted 4 years ago

“Très bon service, rapide et à l’écoute du client pour le satisfaire, dommage que les articles n’étaient pas très bien façonnés.”

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Posted 4 years ago

nous sommes désolés des problèmes, notre responsable clientèle est en contact avec vous pour résoudre vos problèmes. Nous sommes sûrs que nous pourrons bientôt résoudre vos problèmes :)

Posted 4 years ago

“Amazing customer service and sooo happy with the final product!!”

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Posted 4 years ago

Hey there! Thank you so much for all the trust and support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“The service from comfort works has been amazing. Let alone the actual covers themselves. I looked about for ages and there was some companies that were a little less expensive but ultimately I kept coming back to comfort as they just seemed to offer the best Quality for the price. I’m so over the moon that I did. I’ve had so many compliments on which is now affectively a new sofa.”

Comfort Works 5 star review on 8th May 2021

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Posted 4 years ago

“Super easy to work with, very specific instructions about measurements, and responsive customer service.”

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Posted 4 years ago

“Amazing cover! Colour turned out great, fabric is really soft, and it was easy to put on the couch. It arrived when they said it would. And the nonslip function on the couch cushion still works. All in all, better then I could imagine. Thankyou!!!”

Comfort Works 5 star review on 7th May 2021

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Posted 4 years ago

“Brilliant customer service! Order received with no delay ! Product is great! Thanks a lot to Comfort Works team!!”

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Posted 4 years ago

“Received my slip cover and it’s totally exceeded my expectations - fits perfectly and the quality is brilliant. Was kept up to date throughout my order by email and would definitely recommend using them in future.”

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Posted 4 years ago

“We had a discontinued IKEA sofa that looked tired and unloved. I found comfort works on line and was a bit wary whether the covers would work or even fit but our tired sofa looks brand new. The helpful labels inside each cover telling you where they should belong were great and made putting them on the sofa much easier. The communication by comfort works was also great. I definitely recommend ordering through them and the covers also arrived more quickly than we thought.”

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Posted 4 years ago

“Comfort Works makes a beautiful slipcover! Service, price, delivery and quality are terrific. We're very pleased to find a reasonable solution to a perfectly good IKEA couch that needed a facelift. Thank you!”

Comfort Works 5 star review on 6th May 2021

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Posted 4 years ago

“These covers (the blue ones) are great! I love that I can keep the same armchairs but make it look brand new with slip covers. The material is really nice, like linen. My teenager thought I got new chairs. I will be buying more since I have 2 more slipcovered chairs and 2 sofas. I didn’t want to buy them all at the same time without seeing the quality of the work and fabric. But now, I plan to buy 4 more.”

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Posted 4 years ago

“Tolle Passform, toller Stoff, sehr gute Verarbeitung, kann ich nur empfehlen!”

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Posted 4 years ago

Herzlichen Dank! Es freut uns, dass du so zufrieden mit den Bezügen bist :)

Posted 4 years ago

“I am so thrilled with my new sofa cover! Very high quality, my 21 year old discontinued Ikea sofa looks brand new and even better than when it was new!”

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Posted 4 years ago

“Pleased with service from Comfort Works. Order was shipped quickly and no extra duty to pay upon receipt in NL.”

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Posted 4 years ago

“I wanted a new slipcover for my IKEA Ektorp chair and found Comfort Works through a search engine. I received nice-sized fabric samples very quickly, and decided on my fabric. The company has excellent communication, customer service, and the quality of the slipcover, is way better than the original IKEA one. I will be purchasing additional slipcover in the future. Excellent experience!!!”

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Posted 4 years ago

“I really like how the cover has transformed my living room, but putting it on was a hassle and some of the craftsmanship was questionable. The arm corners did not match up completely, no matter how hard I pulled. I fixed the front and the back was off and vice versa. I settled for the back being uneven. An extra 1/8 in would have made it easier. Thankfully the corners won't be seen as they're against the wall, but I know it's there and it's disappointing for the price I paid. Overall it seems durable, I like the fabric.”

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Posted 4 years ago

“While pricey, put slipcover was totally worth it so far. It’s only been a few days, but the velvet is so soft and amazing and our cats have shown little interest in picking their nails on the fabric (fingers crossed). It was pretty easy to put on and came about 2 months earlier than expected!! We are super happy and will be repeat customers in the future for sure.”

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Posted 4 years ago

“We absolutely love the covers. It took us awhile to decide on the colour and material from the samples we ordered as they all looked so great. We were going for the blue velvet for our 2x 3 seater IKEA Nockeby sofas until the very last second when I impulsively clicked green velvet. Glad I did. We expected they’d look good and transform the room but we didn’t think they’d look that good....they look and feel amazing we couldn’t be happier. And the way the covers are made, packaged and labelled made it way easier to fit than it was to fit the original Ikea covers. It’s like Comfort Works realised any niggles or awkwardness with fitting Ikea covers and corrected the issue on their version. The covers have coped really well with 3x young children bouncing around on them and many a party. The velvet is way easier to spot clean than any other material sofa I’ve come across. If I ever change them it will be for another comfort works velvet cover whenever we fall out of love with the green (hasn’t happened yet nearly three years later). The covers are machine washable but we haven’t needed to wash them yet they’ve kept so well. If you are thinking of ordering covers from here don’t hesitate just do it, you won’t be disappointed. Photos included are from 2018 before and after, and now.”

Comfort Works 5 star review on 4th May 2021

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews