Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works is great to deal with and they stand by their product. We ordered a slip cover and it arrived with the incorrect measurements as we believe they used the wrong template. Correcting the situation, Comfort Works immediately identified the glitch and sent out a corrected order. We love our new slipcover! A special thanks to our contact, Sulaica Alvarez, who was wonderful to work with and extremely accommodating.”

Comfort Works 5 star review on 28th April 2021

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Posted 4 years ago

“Perfect!!! Excellent!!!”

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Posted 4 years ago

“I really debated for a long time about where to get my couch covers, and I kept coming back to Comfort Works. I did balk at the price, but this was the only company I found that gave me a good selection of materials and colors that I knew I would be happy with. I was also a little put off by the delivery estimate, but I'm happy to say my covers came about two weeks earlier than expected. I am beyond pleased that I decided to invest in Comfort Works covers -- my couch looks absolutely beautiful now, even better than when I originally bought it! I have also had to spot-treat a few places already, because dogs and kids, and the fabric held up great and was as stain-resistant as I was hoping. Thank you so much!”

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Posted 4 years ago

“Perfect fit! The fabric looks high quality. We love it.”

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Posted 4 years ago

“Really good quality. Great Customer Service. Would recommend ! I have a brand new couch :)”

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Posted 4 years ago

“Excellent customer service and the slips arrived sooner than i thought! So glad i got these and saved my couch from land fill. They'll was a shabby grey, but with the new legs and covers looks like new. looks great! Thank you!”

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Posted 4 years ago

“I have to be honest, I figured this was a risk. I love my couch but after one too many animals having accidents on it, I knew it was time for a change. But I liked the size of my couch, so I did a quick search and found this site. After putting in my Couch type into this site's search system, I found a wide variety of fabric and colors for my couch. And I was not disappointed when I received it. It fit perfectly. I was able to upgrade my couch. This was exactly what I wanted to do.”

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Posted 4 years ago

“These slipcovers made our 10+ year-old couch look brand new! They fit perfectly and were super easy to put on - out of the box to a new look in less than 20 minutes. Highly recommend!”

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Posted 4 years ago

“Absolutely perfect! 4 kids, 3 dogs and 1 cat - these slipcovers can handle it all. I ordered the classic velvet in Storm, for a PB comfort sectional. The sofa looks great. Beautiful hand to the fabric -heavy, soft and easy to clean. Quality of slipcovers is far superior to any Pottery Barn slipcover and I have had at least 5 different PB slipcovers. Zippers work great and each piece is labeled - tremendous help when you’re dealing with 14 cushions. I would and will buy more slipcovers in the future.”

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Posted 4 years ago

“These slip covers fit perfectly. They are higher quality than the original IKEA covers. We'll see what happens as our kittens test the "scratch proof" fabric. =^..^=”

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Posted 4 years ago

“Sitzt, passt, wackelt und hat Luft :) - bin sehr zufrieden und hab weniger Müll produziert.”

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Posted 4 years ago

Das freut uns sehr - jederzeit wieder!

Posted 4 years ago

“Love my new white slipcovers for our beach house. They fit perfectly and are much more economical than the replacement slipcovers made by Sofa manufacturer.”

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Posted 4 years ago

“The attention to the fabrication details and fit were perfect. I love the transformation a well made slipcover can make, it doesn't even look like a slipcover, it looks like a new sofa!”

Comfort Works 5 star review on 26th April 2021

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Posted 4 years ago

“As always, Comfort Works hits the mark. Received my Nils chair covers and they are soooo soft, perfectly stitched, high-quality and much easier to slip on than the original covers. Amazing customer service and the shipping time was very well under the estimated time. Always my go-to for custom covers.”

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Posted 4 years ago

“Absolutely brilliant- couldn't be happier. I got holmshund 3 seater sofa bed white linen covers. They fit perfectly, are easy to fit due to very simple labelling and they look great. So comfy too. still trying to work out where the little handle went though!”

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Posted 4 years ago

“They made a custom slip cover for my West Elm Shelter sofa and I love it! It is a tad bit long, but I like to put felt moving pads under my sofa legs anyway and that will bring the sofa up enough so the slipcover just grazes the floor. I would definitely order from them again. I attached some before and after photos for reference.”