Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Really good quality. Great Customer Service. Would recommend ! I have a brand new couch :)”

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Posted 4 years ago

“Excellent customer service and the slips arrived sooner than i thought! So glad i got these and saved my couch from land fill. They'll was a shabby grey, but with the new legs and covers looks like new. looks great! Thank you!”

Comfort Works 5 star review on 28th April 2021

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Posted 4 years ago

“I have to be honest, I figured this was a risk. I love my couch but after one too many animals having accidents on it, I knew it was time for a change. But I liked the size of my couch, so I did a quick search and found this site. After putting in my Couch type into this site's search system, I found a wide variety of fabric and colors for my couch. And I was not disappointed when I received it. It fit perfectly. I was able to upgrade my couch. This was exactly what I wanted to do.”

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Posted 4 years ago

“These slipcovers made our 10+ year-old couch look brand new! They fit perfectly and were super easy to put on - out of the box to a new look in less than 20 minutes. Highly recommend!”

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Posted 4 years ago

“Absolutely perfect! 4 kids, 3 dogs and 1 cat - these slipcovers can handle it all. I ordered the classic velvet in Storm, for a PB comfort sectional. The sofa looks great. Beautiful hand to the fabric -heavy, soft and easy to clean. Quality of slipcovers is far superior to any Pottery Barn slipcover and I have had at least 5 different PB slipcovers. Zippers work great and each piece is labeled - tremendous help when you’re dealing with 14 cushions. I would and will buy more slipcovers in the future.”

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Posted 4 years ago

“These slip covers fit perfectly. They are higher quality than the original IKEA covers. We'll see what happens as our kittens test the "scratch proof" fabric. =^..^=”

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Posted 4 years ago

“Sitzt, passt, wackelt und hat Luft :) - bin sehr zufrieden und hab weniger Müll produziert.”

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Posted 4 years ago

Das freut uns sehr - jederzeit wieder!

Posted 4 years ago

“Love my new white slipcovers for our beach house. They fit perfectly and are much more economical than the replacement slipcovers made by Sofa manufacturer.”

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Posted 4 years ago

“The attention to the fabrication details and fit were perfect. I love the transformation a well made slipcover can make, it doesn't even look like a slipcover, it looks like a new sofa!”

Comfort Works 5 star review on 26th April 2021

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Posted 4 years ago

“As always, Comfort Works hits the mark. Received my Nils chair covers and they are soooo soft, perfectly stitched, high-quality and much easier to slip on than the original covers. Amazing customer service and the shipping time was very well under the estimated time. Always my go-to for custom covers.”

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Posted 4 years ago

“Absolutely brilliant- couldn't be happier. I got holmshund 3 seater sofa bed white linen covers. They fit perfectly, are easy to fit due to very simple labelling and they look great. So comfy too. still trying to work out where the little handle went though!”

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Posted 4 years ago

“They made a custom slip cover for my West Elm Shelter sofa and I love it! It is a tad bit long, but I like to put felt moving pads under my sofa legs anyway and that will bring the sofa up enough so the slipcover just grazes the floor. I would definitely order from them again. I attached some before and after photos for reference.”

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Posted 4 years ago

“It’s beautiful; really refreshed the room our couch was in.”

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Posted 4 years ago

“The communication around the custom covers was really thorough and easy, and the covers fit perfectly.”

Comfort Works 5 star review on 25th April 2021

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Posted 4 years ago

“Very happy with the sofa covers I ordered! Great quality!”

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Posted 4 years ago

“Fits perfectly! Love it! Thank you!”

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Posted 4 years ago

“I had searched high and low for a way to recover a 20-year-old Pottery Barn sofa that wouldn’t break the bank. I LOVE the result!! Great customer service (arriving several weeks early from AUS to TX) and a breeze to transform the sofa from blah, stained, and damaged to gorgeous and like new! Thank you SO much for making an old girl with good bones into a sparking fresh filly!”

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Posted 4 years ago

“We are so happy with our slipcover! The customer service team was really helpful when I was having some issues measuring, and the slipcover looks great. It was really satisfying to be able to breathe new life into an old loveseat that looked battered but underneath is still in good shape. The slipcover is less expensive than replacing, was really easy to get on, and is a better environmental choice than a complete replacement. Thank you!”

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Posted 4 years ago

“From my first request to have samples shipped, to the arrival of my slipcovers, every person in the company gave outstanding customer service. Reasonable prices and a team that talks you through every step of the process.”

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Posted 4 years ago

“I am French. At the beginning, I hesitated to command from Australia... But it was the only solution that I had for my armchair cover (Ikea did not sail my armchair cover). So I tried ! Wonderful ! My cover was arrived earlier than expected. It is absolutely amazing. My 2 armchairs are as news. If you hesitate, go now without fear. Highly quality fabric, very careful packaging. Familial firm that merits to consider it. I recommend +++”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews