Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“The cover I ordered for a Kramfors Ikea sofa (discontinued) fits easily and perfectly and the fabric is beautifully soft. I'm really pleased with the quality and fit. I previously ordered covers from a Swedish company and they were very difficult to put on, a bit too snug, and shrunk further when washed. The colour (Madison teal) is not exactly the same as the fabric swatch I ordered (admittedly a year ago, which was probably my mistake). The fabric doesn't have the grainy quality I was expecting, the colour is more uniform and looks lighter than I thought it would. So while I wouldn't hesitate to order again, I think I should have reordered fabric swatches before finally making my purchase.”

Comfort Works 4 star review on 25th April 2021

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Posted 4 years ago

“My new cover fits beautifully, the colour is better than I expected abs the fabric feels great. I love the cute tags on each piece saying where it goes. I will definitely be ordering again soon!!”

Comfort Works 5 star review on 25th April 2021

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Posted 4 years ago

“We are absolutely thrilled with our new couch slip covers. We love everything about them - the color, how soft they are and how easy they were to put on. Thank you, Comfort Works - you make a great product!”

Comfort Works 5 star review on 24th April 2021

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Posted 4 years ago

“The new slip-covers for my Ikea Haugeland sofa-bed are very well-made, fit like a glove, and were delivered within 4 weeks, despite having initially had a 6-7 week delivery estimate. I didn’t have low expectations otherwise I wouldn’t have ordered them in the first place, but I can confidently say that they exceeded my expectations. I’m very happy with them.”

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Posted 4 years ago

“After looking into getting a slipcover made , I found the prices were exorbitant. But when I found comfort works I was so happy. Th slip covers fit really well , delivery was as promised and the fabric was exactly as the sample. I would highly recommend this company !”

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Posted 4 years ago

“When I ordered my slip cover, I in advertently ordered two. To say I was stressed would be an understatement, however the company resolved the situation in a timely manner and I was able to relax and placed the original order of one. As much as my slipcover fits my PB grande sofa beautifully, I was disappointed with the fabric color. I ordered the cream velvet, which I had the sample of. The sample colour appeared to be lighter than the actual slip covers. The slip covers have a definite gray hue to them, and I will just half to get used to a slightly darker sofa. The fabric is extremely comfortable and I think with the number of cats I have it will hold up wonderfully.A friend of mine, who is a seamstress, was quite impressed with the quality of the product. I will be purchasing future slipcovers from Comfort works.”

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Posted 4 years ago

“My PB Basic sofa slipcover is a foot short across the back ! Cannot get it on At All . Waiting to hear back from Customer service . Even the cushions and seat backs seem smaller than originals like it was made for a smaller sofa ? Weird ! Hope they make it right !!!”

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Posted 4 years ago

Hi there! Thanks for letting us know and we're bummed about the covers not being able to fit your sofa. We're already reached out to you via email to get more details and to help you troubleshoot what might have gone wrong with the covers. Talk soon! -Melvyn from Comfort Works-

Posted 4 years ago

“Wonderful customer service!! I received the slipcover earlier than promised and it looks great! The fabric is beautiful and exactly like the sample I ordered. And the price was a good value. I’m telling everyone I know about Comfort Works!!”

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Posted 4 years ago

“Delivery on time, i am very happy with the color i chose, and if fits perfectly.”

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Posted 4 years ago

Hi Christine, thank you for your review. Our team is so happy to hear you're happy with your new slipcovers. Thank you for your support, once again! :) - Niro from Comfort Works

Posted 4 years ago

“My slip covers fit perfectly. Very pleased with the price. I received my order a week before I was expecting it. I will not hesitate ordering from Comfort Works in the future.”

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Posted 4 years ago

Hi Susan, thank you for writing us a review. Happy to hear you've had an overall positive experience and are thrilled with your new Rowe slipcovers. Thank you again for choosing us! :) - Niro from Comfort Works

Posted 4 years ago

“Product is super, communication and service great!!! We are totally happy with our new coach.”

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Posted 4 years ago

Hi Heidi, thank you for your review! We're glad to know you're happy with your new slipcovers! :) - Niro from Comfort Works

Posted 4 years ago

“Communication was exceptional, product exactly what we wanted! It was nicely wrapped in a bag. I put it on and it looks beautiful! Will buy from them again in future.”

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Posted 4 years ago

Hi Romy, happy to hear you're satisfied with your new Karlstad slipcovers! Thank you so much for your support and for thinking of us! :) - Niro from Comfort Works

Posted 4 years ago

“First, the customer service is first rate. I have a PB Basic Sofa Mitchell and Gold and I required some "hand-holding" during the ordering process, which was readily given. The fit of the slipcovers is really quite good. My new covers do not have the zips at the corner/back of the couch that my PB Basic ones had, but I was still able to get it on. I will be following the fabric care instructions to the t, because if it shrinks, that will be a challenge. I don't have a "before" photo, but it was not the best green in the world and the "everyday suede" felt hot in the summer. The gray performance fabric with a hint of tweed is a true step up.”

Comfort Works 5 star review on 23rd April 2021

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Posted 4 years ago

Hi Nancy, thank you for sharing us a photo of your new slipcovers. They look amazing, and your agent Omar would be pleased to hear as well. Thank you again for choosing us and we're happy to hear we've successfully rejuvenated your sofa for you :) - Niro from Comfort Works

Posted 4 years ago

“Pleasantly surprised that the fabric was as heavy as it turned out to be and that the fit matched the original sofa seat covers, although a little tighter that I would have liked (a lot of readjustment to get the seams to line up. That being said, the finished product looks great on the sofa. Hopefully, it will provide years of wear and the gray fabric will be more fade-resistant than the original IKEA fabric.”

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Posted 4 years ago

Hi John, thank you for taking the time to write us a review. We're happy to know you're overall satisfied with your slipcovers. We appreciate the support! :) - Niro from Comfort Works

Posted 4 years ago

“Very luxurious fabric, warm colour and splendid fit (model Angby)!”

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Posted 4 years ago

Hi Heikens, thank you for your kind words! Glad you love them as much as we did making them for you :) - Niro from Comfort Works

Posted 4 years ago

“Beautiful work, perfect fit, nicer than my original cover! Color just as adverstised and arrived sooner than expected. Very professional.”

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Posted 4 years ago

Hi Ami, thanks for leaving us a review! We're happy to know you're satisfied with your new Cotton Canvas slipcover for your Charleston Grand :) Our seamstresses would be so pleased to hear. - Niro from Comfort Works

Posted 4 years ago

“We are THRILLED with the quality of these slip covers! It elevated our IKEA sectional to designer furniture looks! The performance velvet is so soft but also very sturdy, and spot cleans easily.”

Comfort Works 5 star review on 22nd April 2021

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Posted 4 years ago

Hi Adrianne, thanks for taking the time to write us a review and sharing these photos! The Performance Blend fabric does look amazing! Glad to know you're happy with your new Kivik slipcovers. :) - Niro from Comfort Works

Posted 4 years ago

“Je suis très satisfaite de mon achat, il est exactement comme je l’espérais ! Et il est de très bonne qualité”

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Posted 4 years ago

“We would highly recommend this company , from start to finish we were impressed . The style of contact was friendly and warm but at the same time totally professional we are extremely pleased with our new sofa cover the quality is very high and the finished look is very classy The covers were packed beautifully when they arrived Thank you”

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Posted 4 years ago

Hi John, thanks for taking the time to write us a review! Glad to know you're happy with your new Ektorp slipcovers as we can't thank you enough for the amazing support :) - Niro from Comfort Works

Posted 4 years ago

“EL paquete ha llegado y el producto es bueno y adecuado, de buen material. El problema ha sido el tiempo de entrega, muy largo a mi parecer, y los costes de envío y aduana. Para poder entregarme el producto la empresa de transporte (Fedex) me exigió de un pago de más de 50€ por los gastos aduaneros. No tenía contemplado este importe porque pensé que el coste de envío cubría todos los gastos.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews