Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are THRILLED with the quality of these slip covers! It elevated our IKEA sectional to designer furniture looks! The performance velvet is so soft but also very sturdy, and spot cleans easily.”

Comfort Works 5 star review on 22nd April 2021

Helpful Report

Posted 4 years ago

Hi Adrianne, thanks for taking the time to write us a review and sharing these photos! The Performance Blend fabric does look amazing! Glad to know you're happy with your new Kivik slipcovers. :) - Niro from Comfort Works

Posted 4 years ago

“Je suis très satisfaite de mon achat, il est exactement comme je l’espérais ! Et il est de très bonne qualité”

Helpful Report

Posted 4 years ago

“We would highly recommend this company , from start to finish we were impressed . The style of contact was friendly and warm but at the same time totally professional we are extremely pleased with our new sofa cover the quality is very high and the finished look is very classy The covers were packed beautifully when they arrived Thank you”

Helpful Report

Posted 4 years ago

Hi John, thanks for taking the time to write us a review! Glad to know you're happy with your new Ektorp slipcovers as we can't thank you enough for the amazing support :) - Niro from Comfort Works

Posted 4 years ago

“EL paquete ha llegado y el producto es bueno y adecuado, de buen material. El problema ha sido el tiempo de entrega, muy largo a mi parecer, y los costes de envío y aduana. Para poder entregarme el producto la empresa de transporte (Fedex) me exigió de un pago de más de 50€ por los gastos aduaneros. No tenía contemplado este importe porque pensé que el coste de envío cubría todos los gastos.”

Helpful Report

Posted 4 years ago

“My old Crate and Barrel armchair was not in their standard repertoire, but with the measurements I provided they produced a perfect fit. I'm so impressed - the new slipcover is actually better than the original. Photos show without ironing - right out of the box - a perfect fit!”

Helpful Report

Posted 4 years ago

Hi Anne, thank you for leaving us a review and sharing us real time photos! Your armchair looks amazing with the new slipcovers. Thank you again for choosing us and for the wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Love the new slipcovers for our IKEA sofa! I got a pack of sample fabrics first, didn't want to be surprised by the color and it's perfect. Shipping was also very fast, highly recommend.”

Helpful Report

Posted 4 years ago

Hi Kirsten, thank you for leaving us a review! We're glad you love your new Ektorp slipcovers! Thank you again for choosing us :) - Niro from Comfort Works

Posted 4 years ago

“Well made and the color is as pictured. I took a risk on not ordering a sample and I’m thrilled with how they turned out. These covers helped me keep the chairs I love but make them work in a new space.”

Helpful Report

Posted 4 years ago

Hi Elizabeth, thanks for sending us a review and sharing with us the photos. They look so good, I must say! We're glad you're satisfied with your new Strandmon slipcovers. Thanks again for choosing us and for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“I cant express how impressed I am with my slipcovers! I just got them today and they fit like a glove on my pottery barn sofa and loveseat. I will be ordering same ones for our armchairs today. Thank you so so much! I love them!”

Comfort Works 5 star review on 21st April 2021

Helpful Report

Posted 4 years ago

Hi Jenya, thanks for sending us a review and sharing with us the photos. They look so good! We're glad you're satisfied with your new Pottery Barn slipcovers. Thanks again for choosing us and for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Great quality product and shipped beyond quicker than anticipated! Very satisfied with my order.”

Helpful Report

Posted 4 years ago

Hi Kirk, thanks for sending us a review. We're glad you're satisfied with your new Ektorp slipcovers. Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“They look great. I haven’t put them on yet as my couch is still in storage, but I am excited to do so!”

Helpful Report

Posted 4 years ago

Hi Becki, thank you for sending us a review. We're pleased to hear you're happy with your slipcovers. Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Comfort Works' slipcovers for my Rowe sofa and loveseat are terrific. They fit perfectly, the color is perfect and workers' attention to measurements, piping and kick pleats was topnotch and professional. Also appreciated the attentive communication with the company to ensure everything came out right. A 20-year-old sofa and loveseat now look brand new--and no toting a good basic sofa to the landfill.”

Helpful Report

Posted 4 years ago

Hi Kristi, thanks for sending us a detailed review. Our agents and our seamstresses are so happy to hear and that you're satisfied with your new Rowe slipcover set. We're committed to rejuvenating tired sofas around the world and we're pleased to find that it worked out so well as we'd hope. Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“This company is great! Was quick to respond to any questions I had including appropriate materials for pets to stop the covers from being shredded! Delivery was quicker than I thought, once shipped but apart from that, the time taken to complete the order was accurate. The price is worth it. My couch looks and feels brand new and will definitely be using these guys in the future if I want and/or need a new couch cover.”

Helpful Report

Posted 4 years ago

Hi Belinda, thanks for sending us a review. Happy to hear you're satisfied with your new Nockeby slipcoves. Thanks again for your wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“The whole experience was quick & painless. Simply followed directions on the website. The item was delivered quite quickly and were exactly what I had wanted!”

Helpful Report

Posted 4 years ago

Hi Linda, thanks for sending us a review. Happy to hear you're satisfied with your new Ektorp slipcover set. Thanks again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“My old couch looks brand new and I love it!”

Helpful Report

Posted 4 years ago

Hi Kelly, thanks for sending us a review. Happy to hear you're satisfied with your new Friheten slipcovers. They look so good! Our seamstresses would be pleased to hear. Thanks again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Very good Fabrics, the texture and the color were fantastic. Delivery was in time and very quickly. I’m really happy to have bought my new sofa cover from ComfortWorks.”

Helpful Report

Posted 4 years ago

Hi Federico, thanks for sending us a review. Happy to hear you're satisfied with your new Kivik slipcovers. Our seamstresses would be pleased to hear. Thanks again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Fit perfectly and excellent service.”

Helpful Report

Posted 4 years ago

Hi Anna, thanks for sending us a review! Glad to hear your Kivik slipcover works well and you're happy with the product. Appreciate the support! :) - Niro from Comfort Works

Posted 4 years ago

“Covers arrived within a month, much quicker than expected. Really impressed with the quality, looks like a new chair. Wouldn't hesitate to recommend.”

Helpful Report

Posted 4 years ago

Hi Lisa, thank you for writing us a review. We're happy you're satisfied with your new Karlstad armchair slipcover. It looks good and matches your throw! Ning will be happy to hear as well. Thanks again for the wonderful support :) - Niro from Comfort Works.

Posted 4 years ago

“I wasn’t totally sure what to expect but I was wowed by the whole process. Came earlier than projected, fit perfectly and are beautiful. Like a whole new couch.”

Helpful Report

Posted 4 years ago

Hi Rachel, thank you for taking the time to write us a review. Glad you had a positive experience with our service and is happy with your new slipcovers, and looks like our little furry friends do too! Thank you again for the support! :) - Niro from Comfort Works

Posted 4 years ago

“My IKEA couch cover is not only beautiful, it also fit perfectly and the fabric is extremely soft! I highly recommend Comfort Works.”

Helpful Report

Posted 4 years ago

Hi Krissi, thank you for writing in a review. We're happy you're satisfied with your new slipcovers. Thank you again for wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Good material but very very very disappointed by mistake I order the wrong covers,I want to surprise me husband with the covers I didn’t tell,and I did not have anybody to help me with the measurements, and now I found out that the exchange or return policy is no longer active,I don’t get this guarantee, the price maybe it ok for some people for me I work two weeks just to afford this covers which now I cannot use.”

Helpful Report

Posted 4 years ago

Hi Araseliz. We're bummed to hear about the wrong slipcovers being purchased. I believe one of us have already been in touch with you to understand your situation better (especially the actual sofa model that you have) and see if there’s any other way we can help. Hope to hear from you soon!

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews