Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cover for Ikea Stockholm - perfect fit, good quality, easy appliance. I can recommend the product. Its not cheap but it seems price worthy (lets see in two years).”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for all your trust and support, and we hope you enjoy your Stockholm's new look :) - Mira from Comfort Works

Posted 4 years ago

“Ça change du tout au tout ! L’impression du neuf”

Comfort Works 4 star review on 4th June 2021

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Posted 4 years ago

“Ein hochwertiger sehr schön verarbeiteter Stoff,Passform sehr gut und mein abgewetztes Kramfors Ledersofa sieht aus wie neu!”

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Posted 4 years ago

“Absolutely thrilled with my new custom slipcovers - better than expected. Really nice fit. The measuring template was detailed and the production team had follow questions about the measurements to ensure accuracy. I would definitely recommend.”

Comfort Works 5 star review on 3rd June 2021

Helpful Report

Posted 4 years ago

Thank you for your superb feedback, Sheila! We are thrilled to know that you are happy with your new slipcovers. You were an absolute breeze to work with :) Wishing you well and stay safe always! x - Naomi from Comfort Works

Posted 4 years ago

“Absolutely delighted with the sofa covers from Comfort Works. They are beautifully made and fit our Crate and Barrel sofa like a glove! I’ve no doubt we’ll get another few years out of our ten year old sofa! The sofa itself was perfect, only the covers were worn and faded (we have two dogs) so I ordered heavy duty fabric which is still soft and comfortable. If I had ordered the C&B lounge sofa again with durable fabric, it would have cost thousands. I have yet to put the cover on the chair and a half as I want restuff some cushions but the sofa looks fantastic!”

Helpful Report

Posted 4 years ago

Thanks for the review, Amanda! We're so glad you decided to get slipcovers and that it is all working our for you and your family. Cheers, and we hope to work with you again! - Naomi from Comfort Works

Posted 4 years ago

“The slip cover for our Crate & Barrel sofa fit perfect and the delivery took place faster than expected. Thank you for the reliable service.”

Helpful Report

Posted 4 years ago

Thank you for giving us a chance to rejuvenate your sofa :) We're glad to know that you are happy with your new slipcovers. Wishing you well always. - Naomi from Comfort Works

Posted 4 years ago

“I'm extremely pleased with my slipcover for my Pottery Barn sofa that I ordered a slipcover for my Pottery Barn Armchair Great service Many thanks to Naomi for all her help in ordering”

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Posted 4 years ago

We are so pleased to know that you are happy with your new slipcovers, Lisabeth! Thank you for your trust and continuous support :) Wishing you well always x - Naomi from Comfort Works

Posted 4 years ago

“The fabric swatches came super quick and were big enough to help me see how the fabric would work in my room and with different lighting. Then once I had decided which color placing my order for loveseat, armchair and foot rest for Ektorp furniture was really easy. AND the order got here on time as promised. They are really well made! Very pleased with how they look!”

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Posted 4 years ago

Hey Sara, thanks so much for sharing this awesome review! It's so good to know that your entire slipcover journey was a breeze. We hope it is everything you were looking for :) Cheers, stay safe always x - Naomi from Comfort Works

Posted 4 years ago

“Purchased a cover for my IKEA couch that isn’t in production in Canada any longer. I was nervous ordering something from outside of Canada. I have Zero regrets. The quality and fit are incredible. The colour is exactly what I expected and it arrived more quickly than expected. I’m thrilled. Highly recommend!!!”

Comfort Works 5 star review on 2nd June 2021

Helpful Report

Posted 4 years ago

Hey there, Vicki! We can't express our thanks enough for taking the time to leave us such a wonderful review, your space (and sofa) look absolutely stunning. Thank you again for trusting us, and for all the support :) - Mira from Comfort Works

Posted 4 years ago

“Excelente opción para dar una segunda vida al sofá. No es barato, pero vale la pena. Kas telas son muy buenas. Pide las muestras antes de decidirte. Atención excelente.”

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Posted 4 years ago

“Everything was Fine: Communication very friendly, delivery fast, product great. Thanks a lot.”

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Posted 4 years ago

Hey there, Gabriel! Thank you so much for all your trust and support, and we hope you enjoy your new Friheten slipcovers :) - Mira from Comfort Works

Posted 4 years ago

“This is our second order and we are still amazed. The fit is great and the claw proof velvet is indeed claw proof! I was worried about pet hair sticking but it vacuums up like a dream. Dress it up with some high end pillows and it looks amazing!”

Comfort Works 5 star review on 31st May 2021

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Posted 4 years ago

Hey there, Dorothy! We can't thank you enough for your continued support, your Nockeby looks absolutely stunning. We are beyond happy to hear that your new slipcover met your expectations. Thank you again for your kind words, and for all your trust and support :) - Mira from Comfort Works

Posted 4 years ago

“I purchased an IKEA Ekebol last year and I was dismayed when it doesn't sell any replacement cover for it despite having 10-Year Guarantee. Happily, I found Comfort Works which could customised the replacement cover for it and I ordered 2 sets. I'm satisfied with the quality, fitting and the ordering experience.”

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Posted 4 years ago

Hey there, ISalim! We can't thank you enough for leaving us a review and a photo to boot, your Ekebol is looking fantastic! Thank you again for choosing us and for the wonderful support :) - Mira from Comfort Works

Posted 4 years ago

“Principally, it was a really good shopping experience ... Getting the samples, choosing the style and colour and ordering is very easy. Only the custom procedure took a very long time. But our sofa really looks like a new one...”

Comfort Works 4 star review on 30th May 2021

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Posted 4 years ago

Hey there, Foißner! Thank you so much for all the support, and for trusting us with your covers. We are beyond happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“Beautifully made slipcover. My ikea sofa now looks like an expensive custom sofa! Thank you!”

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Posted 4 years ago

Hey there! Thank you so much for the kind words and we're ecstatic to hear that you are enjoying your new covers. Thank you again for choosing Comfort Works :) - Mira from Comfort Works

Posted 4 years ago

“Beautiful 🤩 quality made slip covers, exact colour matches & fit perfectly. Wonderful communication prompt & very friendly customer service staff. Thank you 🙏🏽 will be looking to purchase a second set.”

Helpful Report

Posted 4 years ago

Hey there, that's great to hear! We are so happy to hear that you're satisfied with your new slipcover. Thank you for taking the time to leave us such a wonderful review :) - Mira from Comfort Works

Posted 4 years ago

“Our new sofa covers are everything we hoped they would be ! They are well made, fit beautifully, and the colour is just as it appeared on the website. When I had questions, they were answered quickly and helpfully. The cost was very reasonable considering the quality of the work, and we highly recommend this friendly company 👍”

Helpful Report

Posted 4 years ago

Hey there, Shelagh! Thank you for all the support, and for trusting us with your slipcover. We're over the moon to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 4 years ago

“I ordered replacement covers for my IKEA Tylosand sectional, chaise, and ottoman in October 2020. The fabric and color was gorgeous and better than expected (performance blue). All covers fit nicely except for the ottoman, which was too small. Worked with Comfort Works to discuss the problem and how to resolve it. Customer service team (thank you Sulaica!!) was thorough and asked for pics and specific measurements. I received the replacement cover yesterday and it fits! I was so excited! I want to thank the Comfort Works team for your continued support and excellent customer service. Sulaica, I appreciate your assistance in helping me through this process. I am very happy with all of my replacement covers and look forward to lounging!”

Comfort Works 5 star review on 29th May 2021

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Posted 4 years ago

Hey there, Shelly! We can't thank you enough for taking the time to leave us such a glowing review. Your space looks absolutely breathtaking. Sulaica and the rest of the team will be thrilled to hear! Thank you again for trusting us, and for all the support :) - Mira from Comfort Works

Posted 4 years ago

“Their products and services were incredible! I would like to get another customized fabric for my bean sofa in the future :]”

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Posted 4 years ago

Hey there, MJ! Thank you so much for the kind words and for all your support. Enjoy your new covers! :) - Mira from Comfort Works

Posted 4 years ago

“Ich wollte mir schon ein neues Sofa kaufen, da das Alte schon sehr abgesessen war. Dann entdeckte ich zufällig diese Seite. Ich bin überglücklich. Es ist, als hätte ich ein neues Sofa. Der Bezug passt perfekt und läßt sich problemlos aufziehen. Die Verarbeitung ist sehr gut. Auch der Kundenservice war sehr gut. Ich konnte die Bestellung im Nachhinein noch problemlos ändern, als ich feststellte, dass ich 2 unterschiedliche Kantenverarbeitungen bestellt habe. Vielen Dank.”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews