Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,687 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 4 star review on 4th June 2025

Sandy R

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great match for my leather Ikea sofa. Quick turnaround and great quality. Would not hesitate to recommend / use again.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for the kind words. We're beyond ecstatic to hear that your experience with us was nothing short of pleasant - thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Tissu de très bonne qualité, housse parfaitement adaptée au canapé.$ Livraison parfaite!”

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Posted 3 years ago

“We ordered a new slip cover for our 10 yr old sofas. The fabric was top quality and the chosen color was even better than on the web site. All parts fitted 100%, and were replaced with no problems. Speedy delivery, fair price - I will be your ambassador any time. Thank you.”

Comfort Works 5 star review on 20th August 2021

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Posted 3 years ago

Hey there! We'd like to say a massive thank you for leaving us such a glowing review - your space looks absolutely breathtaking. We're so happy to hear that you're enjoying your Sandby's new look. Thank you again for trusting us with your slipcover and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I ordered a new slip cover for my 10 year old IKEA Karlstad chair from Comfort Works and am very happy with my purchase. The cover fit very well onto the chair and makes it look brand new. Great service and communication from the company as well. I'd do business with them again.”

Helpful Report

Posted 3 years ago

Hey there, K! Thank you so much for leaving us such an amazing review. We're over the moon to hear about your Karlstad's new look and that your experience with us was nothing short of pleasant. Thank you again for your trust and continued support :) - Mira from Comfort Works

Posted 3 years ago

“Unser 20 Jahre altes Ektorp Schlafsofa sieht wieder wie neu aus! Wir lieben die Farbe und die Textur des neuen Sofabezugs. Er wurde schnell geliefert und passt wie angegossen. Danke!”

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Posted 3 years ago

Hi Katharina, vielen Dank und es freut uns, dass du happy bist!

Posted 3 years ago

“I had an amazing experience with comfort works as did my sofa😊! After a measurement confusion I got in touch and the prompt warm service I received was excellent. It was reassuring especially during incredibly difficult times ( COVID-19) to receive the customer service support I did was much appreciated. I had my covers in no time and my contact checked in to see if all went well. It did and I would recommend comfort works quality sofa covers any day.”

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Posted 3 years ago

Hey there, Samantha! We can't thank you enough for leaving us such a stellar review - your Nockeby looks amazing. While it has been an unprecendented time, we're so happy to hear that your experience with us was nothing short of pleasant. We truly appreciate all your support and wish you a fantastic day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I bought the Kivek chaise cover in Kino Sunset. It looks awesome. Great color, love the fabric. So happy with my purchase- it also arrived pretty quickly.”

Comfort Works 5 star review on 19th August 2021

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Posted 3 years ago

Hey there, Fran! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're enjoying your new covers - your Kivik is looking fantastic. Thank you again for all your support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Lovely customer service- really helpful and prompt responses. Got our cover quickly as well and really happy with it. It has transformed our sofa.”

Comfort Works 5 star review on 18th August 2021

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Posted 3 years ago

Hey there, Joane! Thank you so much for leaving us such a glowing review - your sofa looks absolutely stunning. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Au top! J’ai commandé une housse pour changer le revêtement de mon canapé Milano de Maison du Monde, et je suis extrêmement satisfaite : qualité des photos et descriptions sur le site pour choisir le tissu(possibilité de demander des échantillons si vous le souhaitez), rapidité (env 2 semaines en ce qui me concerne), livraison via FedEx, couleur et tissu correspondant à ce que j’avais imaginé, étiquette sur chaque coussin pour indiquer son positionnement, dimensions et ajustement quasi parfaits. Mon canapé a retrouvé une seconde vie!”

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Posted 3 years ago

“The product quality is solid and packaging was great too!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for the kind words and we wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Great company with an excellent customer service! Very friendly an helpful. I needed a special size, and all tough I first order the wrong one they made it. Yesterday the sofa cover arrived an it fits perfectly, it's worked very precisely. Thanks and best wishes to the team from comfort works.”

Helpful Report

Posted 3 years ago

Hey there, Niklas! Thank you so much for leaving us such a great review. We're beyond ecstatic to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for your support and we wish you a fantastic day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Danke! ich bin begeistert, sauber genäht und besonders liebevoll verpackt. Ich kann sie nur weiterempfehlen. Herzliche Grüße aus dem schönen Salzkammergut1 Irmgard”

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Posted 3 years ago

Hallo und vielen lieben Dank! Es freut uns wirklich sehr, dass du rundum glücklich mit unseren Bezügen bist.

Posted 3 years ago

“We purchased a cover for our Ikea Manstad couch, because the original was getting broken and we love this couch a lot so we decided to let make a new cover for out couch. thru google I found comfort works and thy have a lot of cover for different Ikea models. the quality of the fabriek is very good, I feels more solid then the original Ikea one. and the cover was very easy to mount to the couch and it fits perfectly. it looks like a new couch again, im very happy also the costumer service is very good, I really can recommend comfort works .”

Helpful Report

Posted 3 years ago

Hey there, David! Thank you so much for leaving us such a stellar review. We're so happy to hear that you're enjoying your Manstad's fresh look. Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I waited to write a review until I was sure the cats would not scratch the cover. I cannot believe it but, not one scratch! The sofa looks great, the quality is exceptional. I have recommended Comfort Works to all my friends and family. Customer service from beginning to end was fantastic. We are definitely happy customers, thank you!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for choosing us and for all your continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely wonderful company! They were there from beginning to end from the choosing the fabric to the delivery which was very timely.We are thrilled with the final product. The slip covers fit like a glove! I would recommend them to everyone.”

Comfort Works 5 star review on 15th August 2021

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Posted 3 years ago

Hey there, Yvette! We can't thank you enough for leaving us such a glowing review - your sofa is looking absolutely stunning. We're beyond ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“The couch looks better than new! i have a 7 yrs old ikea couch (1 x Karlstad with Chaise Cover), which has been scratched by my cats during his life. I bought the scratch-proof velvet, which is extremely nice at touch and feel. Installation was easy, it fits perfectly, without beeing too tight to be difficult to put on or too loose to look and feel bad. The whole thing is very much worth the price paid.”

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Posted 3 years ago

Hey there, Davide! We can't thank you enough for leaving us such a great review. We're so happy to hear that your experience with us was nothing short of pleasant and that you're enjoying your Karlstad's new feel. Thank you again for choosing us and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Very happy with my linen loose cover. Can't believe my battered old Karstad chair is under there! It honestly looks like a new armchair. Oh & it arrived very quickly too - wasn't expecting it so soon. All in all a great experience. Will definitely buy from Comfort Works again.”

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Posted 3 years ago

Hey there, Nora! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're enjoying your Karlstad's fresh look and that your experience with us was nothing short of pleasant. Thank you again for your continued support and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We are so very pleased with our new sofa covers. It has given a 20 year old ikea sofa a new lease of life and made us feel pleased we have not had to dump it in land fill. Everyone should be using this service. The quality is fantastic. Very happy customer”

Comfort Works 5 star review on 14th August 2021

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Posted 3 years ago

Hey there, Anna! We can't thank you enough for leaving us such a glowing review. We're beyond ecstatic to hear that you're enjoying your new covers - your Karlanda is looking absolutely stunning. Thank you again for all your wonderful trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Excellent communication. Product is perfect. Thank you!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us a review. We're so happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 3 years ago

“Great quality, super fit for my IKEA sofa. I can't find much information about Comfort Works in my country, might be the language problem ;) However, I gave it a try and it proved that I have done the right choice. The cover is even better than the original one, since it can be wash by machine, I can do the cleaning myself at home. It also has some great details in the design, such as the position of zips is better, which makes me easier to put it on. The cover is comfortable, soft and smooth. Highly recommended!”

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Posted 3 years ago

Hey there, Greg! We can't thank you enough for leaving us such an amazing review. We're over the moon to hear that you're enjoying your new covers - your Nockeby looks absolutely stunning. Thank you again for trusting us with your slipcover and for all your kind support :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,687 reviews