Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,687 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 4 star review on 4th June 2025

Sandy R

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gute und schnelle Bearbeitung! Leicht zu beziehen, sieht wieder aus wie neu.”

Comfort Works 5 star review on 30th August 2021

Helpful Report

Posted 3 years ago

“La housse en velours vert est superbe”

Comfort Works 4 star review on 30th August 2021

Helpful Report

Posted 3 years ago

Bonjour ! Merci beaucoup pour vos commentaires. Nous sommes ravis d'avoir pu vous aider à rénover votre fauteuil !! Merci encore pour votre soutien. :) Mathilde de Comfort Works

Posted 3 years ago

“The process was way easier than I imagined. I had a few issues with taking measurements, mainly because my couch is older. The customer service and support provided was awesome. Niro walked me through the process and made It so much less overwhelming. My couch looks new again! My only sticking point is that the slip covers cannot be put on the dryer and the live chat is a robot was not helpful. Email is best way to communicate with them. Comfort Works is awesome!”

Helpful Report

Posted 3 years ago

Hey there, Jocelyn! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“The couch cover I purchased fits perfectly, love the color and feel of it, ordering and shipment were simple and quick, much appreciate the attentive, personal and customer-focused approach - highly recommended, will purchase again and definitely recommend you guys to friends and family. Thank you! :-)”

Helpful Report

Posted 3 years ago

Hey there, Roswitha! Thank you so much for leaving us such a great review. We're ecstatic to hear that you're enjoying your Klippan's new look and fit and that your experience with us was nothing short of pleasant. Thank you again for choosing us and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I received my order very quickly and was pleased not just with the colour of the material and the quality, but also especially with how great the fit was. I have 2 left thumbs when it comes to putting slipcovers on pillows and cushions and had been dreading putting the beautiful new covers on....but it was a breeze ! Really appreciate the speedy quality work.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're over the moon to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your covers and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Perfect!!!! La livraison en avance, les nouvelles housses sont parfaites, super travail, excellent work!”

Helpful Report

Posted 3 years ago

Bonjour! Nous sommes ravis d'apprendre que vous aimez vos nouvelles housses. Merci encore pour toute votre confiance et votre soutien ! :) - Mathilde de Comfort Works

Posted 3 years ago

“My new cushion covers came faster than expected & fit perfectly. Highly recommend this fuss free company. They have great communication, pricing & results!”

Helpful Report

Posted 3 years ago

Hey there, Madelaine! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that you're happy with your new cushion covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Better than I expected! I got the performance velvet and it's even softer than I imagined. Fits very snug--so be prepared for that challenge--but it's really elevated the look my sectional. Would reccomend!”

Helpful Report

Posted 3 years ago

Hey there, Katherine! Thank you so much for the kind words. We're beyond ecstatic to hear that you're enjoying your Nockeby's new look. Thank you again for choosing us and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“So pleased with my Comfort Works purchase. Their customer service is superb (I received an response within a couple of hours), couple that with the high quality of the slipcovers and you have a happy customer. We took a really long time deciding whether to purchase a new sofa or recover. So glad we went the Comfort Works route, because our sofa looks brand new!”

Helpful Report

Posted 3 years ago

Hey there, Tracey! Thank you so much for leaving us such a glowing review. We're so happy to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all the support :) - Mira from Comfort Works

Posted 3 years ago

“Perfectly smooth order process, good quality goods! Thank you so much! Our couch looks much nicer now with the new feet :)”

Helpful Report

Posted 3 years ago

Hey there, Oehler! Thank you so much for leaving us such a wonderful review. We're beyond ecstatic to hear that you (and your sofa) are enjoying the new legs! :) - Mira from Comfort Works

Posted 3 years ago

“Slip covers are gorgeous. Top quality and fit is perfect. I received them quickly too. I will be ordering again from this company. Completely satisfied customer.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're beyond ecstatic to hear that you're enjoying your Mellby's brand-new look. Thank you again for trusting us with your covers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“I love that I didn’t have to just toss my old, dirty upholstered Pottery Barn couch. They even made a slipcover for a model that is no longer sold. The slipcover arrived quickly and was very easy to put on. It has brought my couch back to life!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for the kind words - we're so happy to hear that you're enjoying your PB Greenwich's new look. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I have 3 slipcovers from Comfort Works now for 3 Ikea sofas. The original slipcovers had to be replaced due to my 3 cats destroying them. I ordered Comfort Works covers in Performance Velvet and Claw Proof Velvet and both have proved indestructible. I even had them make a custom cover for an ottoman I made and it fit perfectly. The slipcovers are well made and arrived quickly, plus they have way more colors than Ikea. The customer service was excellent for all the orders! I would totally recommend them.”

Comfort Works 5 star review on 25th August 2021

Helpful Report

Posted 3 years ago

Hey there, Natasha! We can't thank you enough for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your covers - your Kivik is looking absolutely stunning. Thank you again for trusting us with your slipcovers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“First of all, I was so happy to find a company who made replacement covers for my futon. I had some questions before ordering and was answered (emailed) that same day. I placed the order and received updates on progress and shipping, then got an email soon after I received the covers to see if everything was OK. The covers arrived weeks ahead of the date given. I am very happy with the price, quality, & correspondence of Comfort Works. Great job!”

Comfort Works 5 star review on 24th August 2021

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for taking the time to leave us such a fantastic review. We're so happy to hear that you're enjoying your new covers - your Allerum looks absolutely amazing. Thank you again for choosing us and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Beyond grateful for the "custom" covers from Comfort Works. We chose the claw proof Velvet Cream fabric and the covers are beautiful and fit perfectly. Customer service is amazing and professional.”

Comfort Works 5 star review on 23rd August 2021

Helpful Report

Posted 3 years ago

Hey there, Veronica! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers - your sofa is looking absolutely fantastic. Thank you again for choosing us and for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“We where looking for a cover, ‘cause our sofa is not still in commerce, but it’s still good “inside”. We bought a 100% cotton cover and we are completely satisfied: good reception, good material, well packed and perfect on our “new sofa”. We think that everybody has to do something to “make the difference” for the hearth, I’m happy that there’s not another old sofa in a dump somewhere!”

Helpful Report

Posted 3 years ago

Hey there, Pavan! Thank you so much for leaving us such an insightful review. We're so happy to hear that you're enjoying your Ektorp's fresh look and that another trusty sofa was saved from the landfill! Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We wanted to replace our ikea couch initially but decided to just change the cover. We loved the options comfort works provided — we decided to go on the more expensive side and get the performance blend and it is definitely premium quality. Love that you can order sample fabrics first to see the color and texture. The product fit just like the original cover and is much better than the original fabric! Now all we need is a new rug!”

Comfort Works 5 star review on 22nd August 2021

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a fantastic review. We're beyond ecstatic to hear that you're enjoying your Flottebo's new look - it looks absolutely stunning. Thank you again for trusting us with your slipcover and we wish you all the best with your search for the perfect rug! :) - Mira from Comfort Works

Posted 3 years ago

“COMFORT WORKS is fully recommended for a quality, long lasting, money worth new relationship with your sofa. Our good IKEA Friheten sofa was peeling away. So I found COMFORT Works initially in my online search, but did not consider it seriously: too far from Europe, too expensive for just a cover and, despite the stellar reviews, still a risk if needing a return/refund. When I got a discount promotion, I took the plunge: sofa cover plus bed cover (it's a separate part). The most amazing part of the process was the customer service: they rectified my order when i realised I made a mistake and returned the money. I really appreciate that the storage below the long chaise remains fully accessible, since there is a cover just for the chaise. Also the hidden pull-out bedbed is still fully accessible by simply lifting the sofa cover's skirt. And all can be simply removed and washed. It completely changed the outlook of our living room into a luminous comfy mood. At all steps we could count on the constant kind assistance of the COMFORT WORKS customer service: they must be really an amazing bunch! After a couple of months of use, this time with full confidence, we got a second cover in brushed cotton. We also added the Standard Built-In USB Package, which is just 15 euro more. And boy, we do love it. Its softness, amazing relaxing color, and the possibility to recharge your phone directly from the sofa: amazing. It's like touching velvet but with a refreshing cotton feeling that makes it perfect for spring and summer.”

Helpful Report

Posted 3 years ago

Hey there, Monika! We can't thank you enough for taking the time to leave us such a wonderful review. We're over the moon to hear that you're enjoying your new covers and that your experience with us was a stellar one. On behalf of the team, it was an absolute pleasure working with you and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I just received my Stockholm sofa covers and I am delighted! Easy to put on, beautiful fit, brushed cotton fabric has a great feel, color true to sample… I am so glad I went with comfort works. What I also appreciated the most was how responsive and personal the company representatives were over email. Thanks for a wonderful experience!”

Helpful Report

Posted 3 years ago

Hey there, Rajji! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that you're enjoying your Stockholm's new feel and that your experience with us was nothing short of pleasant. Thank you again for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“I couldn’t have asked for a better fit. The quality of materials and craftsmanship were worth every penny!”

Helpful Report

Posted 3 years ago

Hey there, Steve! We can't thank you enough for all the kind words. We're so happy to hear that you're enjoying your Kramfors's brand-new look. Thank you again for trusting us with your covers and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,687 reviews