Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,687 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 4 star review on 4th June 2025

Sandy R

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bonjour satisfaite du coloris la matiere et la rapidité de l'envoi !juste un défaut le velcro de la housse du canapé qui ne s'accroche pas pour etre tendu ! merci”

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Posted 3 years ago

Bonjour Mme Brulard! Nous sommes désolés d'apprendre que vous rencontrez ce problème. Pourriez-vous nous envoyer des photos (face, côté, dos et zoom du défaut en gros plan) par email à: info@comfortworks.com.au. Merci

Posted 3 years ago

“Pottery barn wanted more than 2x what I paid for a replacement slipcover with comfort works! I was just about to buy a new couch bc the cost wasn’t worth it- The one I received is PERFECT and actually easier to put on! I cannot wait to order another one in a fun color so I can switch it up- so glad I stumbled upon this site.”

Comfort Works 5 star review on 19th September 2021

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Posted 3 years ago

Hey there, Kerry! Thank you so much for leaving us a review and a photo to boot - your PB Comfort looks absolutely stunning. We're over the moon to hear that you're enjoying your new covers. Thank you again for choosing us and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Excellent service and excellent covers”

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Posted 3 years ago

Hey there! Thank you so much for the kind words - wishing you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“My sofa cover is amazing. I rarely write reviews, but I am so happy with my order that I felt that I needed to do it this time around. My sofa cover came in about three weeks. It has upped my cheap feeling Ikea covers into a luxe couch. It’s so nice that I find myself falling asleep on it. Customer service was prompt and they even helped fixed an ordering error on my part. Thank you Comfort Works!”

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Posted 3 years ago

Hey there, Joana! We can't thank you enough for leaving us such a thoughtful review. We're beyond ecstatic to hear that you're enjoying your Ektorp's new look and feel. Thank you again for trusting us with your slipcover and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Very happy customer! I bought my second sofa cover. Lovely customer service- really helpful! I reccommend this service 100%”

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Posted 3 years ago

Hey there, Melina! Thank you so much for the kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for your continued support and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Shipping on my order was very quick. It arrived several weeks before I expected it. I also love my ikea karlstad slipcover. It fits perfectly, and the light-but-tough performance fabric gives both my couch and living room a lift.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your Karlstad's new look. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“I love my couch cover! The quality seems great, and the fabric is really soft. I also loved that I was able to get fabric samples. I paid extra for expedited shipping, and it came super quickly. My only complaint is that the covers on the cushions could be a little more snug, especially since I asked for the modern version. If it weren't for that, I would give 5/5 stars!”

Comfort Works 4 star review on 17th September 2021

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Posted 3 years ago

Hey there! Thank you so much for leaving us a review - your Kivik looks absolutely fantastic. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for your wonderful trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Boîte FedEx trop compactée difficile à ouvrir pour la housse, housse froissée. Colis prévu le 20 par FedEx, arrivé 4 jours plus tôt, heureusement que présente ce jour-là. Facturation 5 euros abusive à la commande...”

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Posted 3 years ago

Bonjour, merci pour vos commentaires et désolé d'apprendre que l'expérience ne vous a pas entièrement satisfaisante. Nous essayons de faire preuve de transparence et d'informer nos clients des éventuels frais de transaction. En effet, nous précisons dans nos T&C (C, alinéa II) que des frais bancaires peuvent être appliqués selon votre banque: ''Nous sommes une entreprise basée en Australie mais utilisons un service de traitement des paiements basé à Singapour. Des frais de transaction à l'étranger peuvent être facturés par votre institution financière.'' J'espère que cela clarifie les choses. N'hésitez pas à revenir vers nous si vous avez la moindre question.

Posted 3 years ago

“Awesome, super happy with purchase. Took no time at all and the slip covers look great!”

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Posted 3 years ago

Hey there! Thank you so much for the kind words - we're so happy to hear that you're enjoying the new sofa legs. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I am so happy with the slipcover for my Pottery Barn Comfort Roll loveseat. They arrived quickly, was thoughtfully packaged and fit perfectly. It has brought my loveseat back to life! I appreciate the quality of the fabric, zippers and seam construction. Well worth the price. Your companies customer service is excellent. I will come back for another color soon!”

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Posted 3 years ago

Hey there, Laura! Thank you so much for leaving us such a great review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“The package was safely delivered. Thank you so much. It was so gorgeous and perfect!! And also I was moved by your sweet message. I’ll take care of the one forever. I look forward to your continued success!! Sorry for my bad English. From Japan.”

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Posted 3 years ago

Hey there, Yamada! Thank you so much for the kind words and for leaving us such a stellar review. We're so happy to hear that you're enjoying your new covers. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Housse reçu en 3 semaines installé nickel 2 eme vie à mon canapé kramfors IKEA comme neuf merci”

Comfort Works 5 star review on 15th September 2021

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Posted 3 years ago

“Loved my slipcovers!! Went on easily and fit perfectly! The color is amazing ❤️”

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Posted 3 years ago

Hey there, Anita! Thank you so much for the kind words - we're so happy to hear that you're enjoying your Ektorp's brand new look :) - Mira from Comfort Works

Posted 3 years ago

“I was so nervous about a large purchase, for a large piece of furniture. It’s hard to envision something on such a larger scale when only holding a small square sample. I am so pleasantly surprised, this might be one of my favorite purchases/investments. The slip cover I received for my sectional is so soft and feels so durable. It was easy to to put on and not too tight where I felt like I was going to rip it (like in the past with original manufacturer’s cover). The color is perfect. Needless to say, very satisfied.”

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Posted 3 years ago

Hey there, Emmy! Thank you so much for leaving us such a stellar review - we can't tell you how much it means to us. We're over the moon to hear that you're enjoying your new PB Comfort's new look. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“My boyfriend and I were really ambitious in planning to diy a cover for our discontinued ikea couch. It was going to be pricey and time consuming. I came across this website and finally decided to purchase one after a few weeks of contemplating the price for the cover. We couldn’t have been more proud of our purchase! We love the fabric! The simple instructions really are that simple! We removed the screws on the couch about half ways to pulled the sides apart to slip the cover around the bottom corners that have VELCRO strips! I was amazed at how easy it was! The material is so soft and makes our apartment look elegant. Since it’s in the middle of the room your eyes just draw to that space. I love it! I will most likely be purchasing again if I want to change the fabric or color!”

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Posted 3 years ago

Hey there, Emmalyn! We can't thank you enough for leaving us such a thoughtful review. We're beyond ecstatic to hear that you're enjoying your Karlstad's new look and feel. Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“This whole experience was amazing. Their customer service goes above and beyond, which is hard to find now adays. The covers are incredible quality, they look and fit much better than mh original ikea ones.”

Comfort Works 5 star review on 14th September 2021

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Posted 3 years ago

Hey there, Craven! Thank you so much for leaving us such a great review. We're thrilled to hear that you're enjoying your new covers - your Norsborg looks absolutely stunning. Thank you again for choosing us and for all your support. P.S. Please send our love to your doggo! :) - Mira from Comfort Works

Posted 3 years ago

“Was one of the best online purchases I ever made. They were so conscientious, funny, pleasant and exacting. I am in the US and I have never had as pleasurable experience with any American vendor. Customer service was outstanding. They made the whole process seamless. I highly recommend.”

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Posted 3 years ago

Hey there! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for your support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Je suis très satisfaite du produit et du délai de livraison respecté. Je recommande cette entreprise familiale, sérieuse et aimable.”

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Posted 3 years ago

Bonjour ! Merci beaucoup de nous avoir laissé un si bon avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci encore pour toute votre confiance et votre soutien ! :) - Mathilde de Comfort Works

Posted 3 years ago

“Nous sommes très content du tissu. Reçu en 7 jours, contre 3 semaines annoncé à la commande. Deuxième commandes chez Confort works, et très satisfait de l'ensemble du service. Je recommande cette entreprise de qualité.”

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Posted 3 years ago

“I've had an old Angby IKEA chair for years. It was in desperate need of a new cover. I was so happy to find this company. I got the teal performance weave cover and my chair looks brand new! The cover fits perfectly. I am thrilled. Thank you!”

Comfort Works 5 star review on 9th September 2021

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Posted 3 years ago

Hey there, Lia! We can't thank you enough for leaving us such a glowing review. We're thrilled to hear that you're enjoying your new covers - your Angy looks absolutely stunning. Thank you again for trusting us with your slipcover and for all your support :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,687 reviews