Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy about the ordering process and delivery. Covering fit perfectly and it looks like a brand new couch :)”

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Posted 4 years ago

“Beautiful quality, helpful customer service. Fits perfectly!”

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Posted 4 years ago

“Very nicely made and very easy to put on. Thank you!”

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Posted 4 years ago

“I was a little leary about ordering from this website, but I received my slipcover in about 4 weeks and I love it. It fits perfectly and makes the couch look brand new. I would highly recommend.”

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Posted 4 years ago

“We are super impressed with our new covers!! We ordered replacement covers for our IKEA Ektorp couch and chair. They are superior to the old IKEA covers and look fantastic! They fit the furniture so much better too. It looks like we have a brand new couch and chair now. We are extremely happy and would absolutely order again!”

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Posted 4 years ago

“キャメル色の革カバー大変気に入って使っています、ありがとうございました😊”

Comfort Works 5 star review on 15th December 2020

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Posted 4 years ago

“Can you bring a dying Ikea Friheten couch back to life? Yes! We needed to replace our heavily used sofa bed. It sits in our TV room and doubles as a guest bed at least once to twice a year when relatives visit. The couch still worked but the pleather was peeling off and unraveling. After sewing back the parts that were split and putting a new cover on, I think I love it more now then when I first bought it. I love that we can pull off the covers and wash them too.”

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Posted 4 years ago

“The cat sure likes it, and so do we! We purchased the Madison Ash slipcover and Beech Bailey Wooden Sofa legs. We used Velcro to tuck in the skirt to modernize the couch. It looks a lot better now!”

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Posted 4 years ago

“Oh my goodness we are beyond thrilled! Literally transformed our old beat up pottery barn couch into a brand new one with an awesome slip cover. Fit perfectly and we really appreciated the samples so I could see which one would hold up best with our dog and kiddos. I was nervous since it was coming overseas to the US and all communications were only via email which was delayed at times but super happy in the end. Thanks so much ComfortWorks.”

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Posted 4 years ago

“too expensive, another $50 for tax, shipped rom china, you know you can just get it from china for a tiny fraction of the price. so they are upcharging you $200 for the letter and low quality bag/ribbon to make it feel fancy”

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Posted 4 years ago

Thank you for your feedback and we're sorry to learn that you feel that our prices are too high. One of the reasons our covers are priced this way is because they're all made-to-order at our fully-owned sewing facility in China (no mass-production here!). This allows us to remain fully in control for the quality of our products and to invest in (especially) the well-being of our team based there. We also believe that our slipcovers are an affordable alternative vs upholstering your sofa from scratch. However, we hear you and if you feel that there is a genuine issue with our covers, we've already reached out to you by email to get more details regarding your order along with offering to reimburse the import taxes that you paid. Take care and speak soon, Melvyn

Posted 4 years ago

“Order new legs in natural for my Soderhamn sofa. They are perfect and look great. Thank you.”

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Posted 4 years ago

“Gorgeous covers. I purchased green velvet and pink cotton covers for my Ikea Ektorp (chaise) sofa and am hugely impressed: the quality and fit are fantastic - easier to fit than Ikeas original ones. Cannot recommend this company highly enough 😁 am a very happy customer!”

Comfort Works 5 star review on 14th December 2020

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Posted 4 years ago

“I just put my new cover on my Karlstad. I love the fit. It's actually easier to put on than the Ikea version. The fabric I chose was the pet friendly in blue and it is soft. I love it!!!”

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Posted 4 years ago

“J'ai découvert Comfort Works quand je cherchais une housse pour mon fauteuil Ektorp. J'ai été surprise par la qualité du site pour commander. Nous avons reçu notre housse dans les délais. En ouvrant le paquet, j'ai eu l'impression de recevoir un cadeau: beau sac en tissus blanc avec une belle boucle rouge, échantillons et petit message de remerciement en bonus. Belles attentions! La housse est parfaite! Merci! Je peux redonner une seconde vie à mon fauteuil!”

Comfort Works 5 star review on 12th December 2020

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Posted 4 years ago

“I love my new slip cover ‼️ It’s very comfortable and soft‼️ Came in the timeline they said it would ‼️ I went from a white cove to this green which I’m getting used of but still LOVE it”

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Posted 4 years ago

“Perfect fit! Worth the wait, my couch is beautiful again! Our dog tested it right away and so easy to remove dog hair!”

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Posted 4 years ago

“The slip covers were high quality and fit my ikea chairs perfectly. Once shipped they arrived within days. Would absolutely order again!”

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Posted 4 years ago

“Best covers I’ve ever purchased. I’ve had my couch for about 5 years and I’ve changed the covers in them every year (I have dogs who can’t seem to stay off...). These are by far the best. Easy to put on. Sturdy. Confortable to lounge on. What more can you ask for?”

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Posted 4 years ago

“Rachel I couldn't be happier with every aspect of how you remained in communication all the way through to a the final product which is absolutely stellar! As soon as I received the cover (class act on the packaging) I was compelled to write a review on three different sites. One of Niro's colleagues saw a review and Niro reached out to me and I made sure he knew how sincerely grateful I am for your service and the quality product. As I said to Niro, the little details matter! Thank you! I will add a couple of photos soon.”

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Posted 4 years ago

“So happy with my purchase! I had originally ordered a replacement slipcover from the Pottery Barn for my couch. Unfortunately PB sent me a slipcover that was too small. My Comfort Works slipcover arrived yesterday and it fit perfectly and was half the price! I will be purchasing another Comfort Works slipcover in another color very soon!!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews