Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love LOVE our sofa covers!! The fabric is gorgeous, they fit perfectly, and were so easy to put on. Only small negative is that they cost more than the original sofa!”

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Posted 4 years ago

“Excellent quality product. Very pleased with our purchase!”

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Posted 4 years ago

“Slipcovers arrived in about 5 weeks and look fabulous! I ordered an orange velvet cover for my IKEA Ektorp sofa. The color is beautiful.”

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Posted 4 years ago

“I love love love the new slipcover. I went from a leather sofa, which never felt cozy, to a luxurious to the touch slipcovered sofa in less than one hour (most of the time was spent stapling the velcro on the bottom, a requirement for my particular frame set up). I understand this is a new fabric so I want to list the name: Performance Blend Cream (see pic of swatch label). I have pets and it is a great choice!”

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Posted 4 years ago

“The customer service was amazing & the product equally amazing. I had plenty of questions all of which were answered & they were so helpful. I love the final product”

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Posted 4 years ago

“I am very pleased with the covers; especially the labels that differentiated the cushion types. I ordered these to replace the original IKEA covers and appreciated the variety in colors, style and fabric choices. The packaging was nicer than I expected given that US Customs had opened it for inspection. The order arrived on time.”

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Posted 4 years ago

Thank you Lisbeth! Great to hear you're satisfied with the products.

Posted 4 years ago

“Great customs support and even better product!”

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Posted 4 years ago

“Great communication, product is great quality and really good customer service over all”

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Posted 4 years ago

“First, we got a new kitten, who was a little bit wild, and who proceeded to destroy many things in the house- blinds, curtains, plants, carpets and including the covers on our IKEA sofas. So we waited a year or so until she grew out of that, then went to get new slip covers from IKEA, but they no longer stocked them. IKEA staff kindly told us about Comfort Works. So first I ordered samples to choose a fabric, then just 1 cover, to see how well they fit and assess the quality before committing to/investing in 3 more covers. They passed with flying colours! Upholstery material was soft but sturdy, seams sewn strong and straight, zip good quality, the velcro aligned perfectly, and the cut/pattern was a nice snug fit to the sofas and the loose cushions. They were very easy to fit, just like an original versions, [that's not to say its not quite a lot of work to remove and re-fit all the covers- It is!]. So I ordered the next 2 covers, thus transforming the living room to a updated, clean look ie [non-shredded]. It looks brand new! Shipping was excellent- about 4-5 weeks from order to delivery. Super happy.”

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Posted 4 years ago

“CLAW-PROOF COVER: It took me a long time to write this review because (sadly) we were without a cat for a while. Now we have two rambunctious young fellows who try their best to tear up the sofa cover, but miraculously it remains intact! The cover looks as good as it did on the day we opened the Comfort Works package. The velvet is very comfortable for humans and their feline overlords. This is not a plush velvet, which is fine with me. It stands up to cats! We ordered the dark blue and it is beautiful. Over the years I have purchased Ikea covers from various vendors, and COMFORT WORKS IS THE ABSOLUTE BEST IN EVERY WAY. Buy with confidence!”

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Posted 4 years ago

Thank you for your kind words, Susan. We are so sorry to hear about your kitty passing the rainbow bridge and happy that there are two little new kittens to warm your hearts and sofa with! Do enjoy the covers and each other. Merry Christmas! x Ning from Comfort Works.

Posted 4 years ago

“That claw proof material is the good stuff people ! Would and will buy again .”

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Posted 4 years ago

“Our IKEA sofa was still very comfortable but had faded on one side. The new covers make it look brand new.”

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Posted 4 years ago

“Fantastic fit! The covers are beautifully made and easy to put on. So glad I order the additional arm rest cover too- well worth it!”

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Posted 4 years ago

“I got yesterday and put them on right away. Love them they came in a nice package tied with a ribbon very nice. They fit perfect and the color is what I wanted. The customer service was very helpful. Rachel was very pleasant to deal with. I would purchase again and have told several friends and relatives about you service They have ask for your information. A very customer Dixie”

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Posted 4 years ago

“Very happy with the sofa covers for my nockeby sofa. Shipping was fast to the US. They look really good and there is a vas selection of materials and colors. Much easier to put on than the ikea originals. My rating is actually 4.7 stars, because they are just a few mm larger than they should be, but not something that I will notice much longer.”

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Posted 4 years ago

“Just got my slipcover and I am thrilled! Our beloved Ektorp couch still has many years left, but the original cover was threadbare. Our new cover from Comfort Works fits perfectly and was delivered exactly when and how it was expected. I was a little leery ordered from an overseas vendor, but am so happy I did. The price was very reasonable and they communicated during every step of the process.”

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Posted 4 years ago

“I found Comfort Works online when I was searching for slipcovers for my old Ikea Furniture. The website was really easy to use and once I ordered my slipcovers, I got email notifications on shipping and delivery. They said it would take 8 weeks for delivery but I received them weeks earlier. I put them on my sofa and chez lounge and they look amazing! I totally recommend Comfort Works to anyone looking to update an old sofa or chair. It's rare when you find a company like this that delivers what they promise!”

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Posted 4 years ago

“I was so pleased with my first purchase that I ordered a 2nd slip cover. The fit is surprisingly good! Great customer service as well. I definitely recommend.”

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Posted 4 years ago

“Der Bezug passt und wir sind sehr zufrieden. Auch die Kommunikation mit Comfort Works war super, unsere Anliegen wurden schnell bearbeitet und die Importgebühren zurückerstattet. Vielen Dank!”

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Posted 4 years ago

“The slipcover was beautiful and fit perfectly on my sofa and cost-efficient. It's well made and I recommend it.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews