Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I love my new couch covers. They are perfect. The customer service, rapid response from ordering to delivery was great. Thanks so much. Highly recommended. Colleen”

Helpful Report

Posted 4 years ago

Thank you for the kind words!

Posted 4 years ago

“Just received my slip cover today. I could not love it more- the fabric is absolutely beautiful. It’s for a sofa in our guest room that needed some serious TLC.”

Comfort Works 5 star review on 26th February 2021

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Posted 4 years ago

Thank you, Justine! An excellent choice of fabric, it looks great in the space! We're thrilled that you are satisfied with the purchase and that it saved your sofa. - Samantha T. from CW.

Posted 4 years ago

“fit perfectly and construction and material was of great quality!”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“It was tight to put on but in other words, it fits perfectly.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Just received my green velvet sofa covers. They are gorgeous! Fabric is excellent quality, stitching and fit are high quality. I have purchased covers here before and will again. Perfect solution and brilliant quality. Well done Comfort Works!”

Comfort Works 5 star review on 24th February 2021

Helpful Report

Posted 4 years ago

Hi Jane! Thank you for the awesome feedback and photographs! They look great :). We always appreciate supportive customers like yourself! - Samantha T. from CW.

Posted 4 years ago

“delighted with covers- well made, fit well, lovely fabric, lovely colour”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“I'm very happy with my white linen chair covers they are a great fit and quality. Quite glamorous. From ordering samples to the final product delivery Comfort Works kept me informed of what stage it was up to. I think the price is fair. I would have liked a larger sample as it was hard to feel the weight of the linen from the tiny square. I was nervous it would be too light/fine but it is lovely. Thank you”

Helpful Report

Posted 4 years ago

Thank you, Kim! We're glad it worked out for you in the end and thank you for the kind words :). - Samantha T. from CW.

Posted 4 years ago

“Couch looks a little wrinkled, but I think that may have more to do with the cushions than the slipcover. My only real issue was that it took forever to get the slipcover. Given we are in a pandemic and there was bad weather across America during the time of my shipment, that may be atypical.”

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Posted 4 years ago

Hi Nathan, the slipcovers look great in your space! Thank you for sharing and being so understanding and patient throughout these busier periods. - Samantha T. from CW.

Posted 4 years ago

“I have a whole new look to my living room. Bright and cosy too, without losing my favourite furniture. Thank you.”

Comfort Works 4 star review on 23rd February 2021

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Posted 4 years ago

Thank you for the photographs! The Performance Blend Gold slipcovers look great complemented by the decor in your space :). -Samantha T. from CW.

Posted 4 years ago

“The Products is very good. But the really important things is,,,,, I got problems with my first buy at this company... What happens ????? One EMAil .... and they help me ... i got a new product without big discussions or other difficulties!!! Best Service!!!!”

Helpful Report

Posted 4 years ago

Hello there! Thank you for the very kind words, we strive to assist customers from the start of their order all the way to the point they receive their purchase :). We appreciate your kind sentiment and look forward to serving you again. -Samantha T. from CW.

Posted 4 years ago

“The slip covers fit my love seat perfectly and are well made. I’m extremely happy with the quality and would definitely purchase more in the future.”

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Posted 4 years ago

Thank you! We look forward to serving you again and providing the same quality of service and products. - Samantha T. from CW.

Posted 4 years ago

“Easy to order on line, the product was exactly what I ordered. Quality matched the samples I received as well. Emails were gratefully received at each step of the way. I love my new slip covers so much, and they look so beautiful I don't want to sit on my 'new' couch!”

Helpful Report

Posted 4 years ago

Hi Sue-Anne! That is thrilling to hear and we're glad the entire process worked out easily for you :). Do let us know if you require further assistance. Thank you. - Samantha T from CW.

Posted 4 years ago

“Great service and lovely sofa cover also at a good price. The time frame was good also”

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Posted 4 years ago

Thank you for your awesome review! We're so glad to know that this was a good experience for you :) - Warm wishes, Naomi from Comfort Works

Posted 4 years ago

“These covers turned out tired old ikea sofa bed into a beautiful looking lounge. The fabric quality is amazing and the fit was absolutely perfect. Highly, highly recommended.”

Comfort Works 5 star review on 23rd February 2021

Helpful Report

Posted 4 years ago

Hey, Lisa! Your Ektorp sofa bed looks really comfy, we're so glad that you are happy with your new covers! Thank you for choosing to slipcover it :) Cheers, have a great one. - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“I really like the cover. The fit is quite good, not exactly as the original but it works quite well. The only thing I think could be better is the way they designed the cushion covers, they put the zipper right in the middle of the cushion, so you cannot turn them over (which is useful when you have a stain only on one side). Other than that, I am very happy with the product”

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Posted 4 years ago

Hey Diana, thanks for your kind words! Oh dear, did something get on your covers? The zipper on the seat cushion covers are sewn onto the side that meets the back of your sofa - and these covers are reversible, so just flip the cushion horizontally and you should be able to use the other side just as well without the zipper showing :) Hope this helps! If you wish, you could send in some photos of your covers and our team will be more than happy to help figure something out. Cheers! - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“This is my third order from Comfort Works over the past few years and I couldn't be happier. The quality of the product and the professionalism of the team is outstanding. I know from experience that the covers are easily cleaned and wear well. Love this vibrant green in my home office/studio.”

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Posted 4 years ago

Heya Jan! Your Ektorp chaise looks awesome in the Kino Willow covers - that spot sure looks cozy :) We can't thank you enough for your continued support. Have a great one! - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“These have given my loungeroom a new life! They fit beautifully and are a great quality. I highly recommend comfort works. Thank you”

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Posted 4 years ago

Hey, thanks so much for the kind words! We're glad the covers work in your loungeroom :) Cheers x - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“Fits perfectly and high quality !! Love it.”

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Posted 4 years ago

We're so glad you are happy with your covers! Enjoy, stay in and stay safe :) - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“Great covers ! Nice and soft . Very pleased”

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Posted 4 years ago

Hey there, thanks so much for the review! We're glad you're happy with your new covers :) - Warm wishes, Naomi S. from Comfort Works.

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews