Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the performance blend cream for our Farlov sofa. It is amazing and so comfy. The fabric has a subtle shine that makes it look all the more amazing. We are very happy with our purchase.”

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Posted 4 years ago

Thank you! That makes our day.

Posted 4 years ago

“Todo perfecto, desde el inicio hasta el final. Recomendaría Comfor Works a todo el mundo! Gracias de nuevo.”

Comfort Works 5 star review on 8th February 2021

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Posted 4 years ago

Gracias!

Posted 4 years ago

“I got what i asked for. it took a while but it Seems good Now its arived.”

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Posted 4 years ago

Hi there! We're glad it turned out okay! Indeed, things have been very busy on the factory's side of things, so lead times have been pushed back a tad with the current backlog. Your kind understanding is much appreciated :). Best, Samantha T. from CW.

Posted 4 years ago

“I fully recommend Comfort Works. Professional and responsive with a great product. We are very pleased with our result and their personal touch. A trusted company.”

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Posted 4 years ago

Hi Jo, we're so glad to hear that! It truly is what we strive for :). Best, Samantha T. from CW.

Posted 4 years ago

“We bought the covers to go on a 15 year old sofa. It looks brand new. Better for the environment than buying a new sofa. The covers are wonderful quality and perfect fit. Customer service couldn't be better.”

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Posted 4 years ago

Thank you, Jayne! Indeed, we try to do our part in going greener :). Have a good week ahead. Best, Samantha T. from CW.

Posted 4 years ago

“My slip covers arrived and they went right on, no problem with the fit and the fabric was thick and soft. I love them!”

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Posted 4 years ago

We're glad to hear that, Miriam!

Posted 4 years ago

“La housse reçue est de bonne qualité : bien cousue, beau tissu. Elle s'adapte très bien à mon canapé. Livraison très sympa emballée façon paquet cadeau. Nous sommes très content du service et du résultat!”

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Posted 4 years ago

Merci! :).

Posted 4 years ago

“Great Sofa Covers! Very soft and cats have no chance to destroy it.”

Comfort Works 5 star review on 4th February 2021

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Posted 4 years ago

Thank you, Merte!

Posted 4 years ago

“My Poang slip covers upgraded my Craigslist find from faded to fabulous! Its original cushions were worn black fabric and now it looks brand new with tan vegan leather cushions. The covers fit like a dream!”

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Posted 4 years ago

That's exciting! We're thrilled to be a part of revamping your Poang :). It is a sturdy chair. Best, Samantha T. from CW.

Posted 4 years ago

“The slipcover for our sectional was impeccable and absolutely perfect. The fit was amazing and the detailed contrast welt was beautiful. Couldn’t be happier with our purchase. The couch looks newer than it did the day we got it!”

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Posted 4 years ago

Thank you for the kind words! We're sure your agent, Melvyn would be pleased to know all went well :). Best, Samantha T. from CW.

Posted 4 years ago

“Great fit and quality of the fabric”

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Posted 4 years ago

“Great quality and friendly customer service. Need to see if the covers are really claw-proof - the cat will let us know.”

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Posted 4 years ago

The claw-proof fabrics were tested with the teams own pets and is a sturdy fabric. The dense weaves make it harder for claws to get snagged :). We hope it works out for you and the cat! Best, samantha T. from CW.

Posted 4 years ago

“You guys over performed in all areas. We received them in a timely fashion, they fit great, and the fabric was amazing. Thank you!”

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Posted 4 years ago

Hi Patrick, glad to hear you are happy with your new slipcovers! We're dedicated in providing new life to worn sofas, so glad that has worked out for you. Thank you so much for your kind words and support again! :) - Warmest wishes, Niro from Comfort Works

Posted 4 years ago

“well made and fit perfectly !”

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Posted 4 years ago

Hi Andrea, happy to hear your new slipcovers are perfect! Thank you so much for your support :) - Warmest wishes, Niro from Comfort Works

Posted 4 years ago

“Beautiful fabric, so well made. I love it! Looks like a new couch”

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Posted 4 years ago

Hi Carrie, thank you for the kind words! Glad your sofa has a fresh new face and feel. Thank you so much for your support :) - Warmest wishes, Niro from Comfort Works

Posted 4 years ago

“Great customer service. My sofa looks new again! Thank you!”

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Posted 4 years ago

Hi Anne, we're happy to know our customer service team gave you the support you needed. And that your sofa has a chance to shine again! Thank you for your support and the kind words :) - Best wishes, Niro from Comfort Works

Posted 4 years ago

“The other day, I was supposed to throw away the sofa coz the sofa covers are no longer sold by IKEA But I found this shop through the online and ordered it. It was a such a good deal for me. I give this shop two thumbs up !”

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Posted 4 years ago

Hi Maruyama, we're glad you didn't throw away your sofa and gave it a chance! We're happy to hear you love your new slipcovers. Thank you again for your support! - Best wishes, Niro from Comfort Works

Posted 4 years ago

“Excellent service and quality covers. Our living room looks brand new.”

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Posted 4 years ago

Hi Nitin, we're happy to hear your new Kivik slipcovers work well and that it gives your living room a new look! What a difference a revived sofa can make. Thank you again for your review and your wonderful support :) - Best wishes, Niro from Comfort Works

Posted 4 years ago

“We placed an order on 8th January and received it on 29th. The covers are now on the sofa and fit perfectly, everyone loves the new look. And the cats say that it's great to sleep on!”

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Posted 4 years ago

Hi Stuart, we're glad you (and your cats) are happy with your new slipcovers for your Karlstad! Our seamstresses will be pleased to hear. Thank you for your review and your wonderful support :) - Best wishes, Niro from Comfort Works

Posted 4 years ago

“The customer service was great and the cover was easy to install and fit perfectly”

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Posted 4 years ago

Hi Robert, thank you for your kind words! We're glad the covers worked in your favour and was easy to put on. Thank you for your review and your support once again! :) - Best wishes, Niro from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews