Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous prompt delivery and the new sofa legs are perfect- thank you.”

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Posted 4 years ago

We're happy to be a part of your sofa revamp! Best, Samantha from CW.

Posted 4 years ago

“Just received our new Laura Ashley sofa bed covers. They are perfect Thanks guys 👍”

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Posted 4 years ago

Thank you for taking the time to share! We'll be sure to let your agent, Omar know :). It would make the team's day. Best, Samantha from CW.

Posted 4 years ago

“I just got a cover for my KIVIK sofa in performance blend cream. It’s insanely high quality and I’m completely in love with it. I added a set of wood feet to my sofa, and now with the cover it seriously looks like a designer sofa. Just amazing”

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Posted 4 years ago

Sounds great! We're glad to be a part of your new look :). Best, Samantha T. from CW.

Posted 4 years ago

“Echantillons reçus rapidement. Puis vient le moment de choisir : la qualité est là, cela rentre parfaitement dans les coussins. Entreprise sérieuse qui se soucient des clients, je recommande”

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Posted 4 years ago

Merci!

Posted 4 years ago

“We are so impressed with the quality of the slip covers! We have a 5 year old ikea nockeby sofa that we love but the slip covers were basically dead. These comfort works slip covers are amazing and fit perfectly, literally like a glove. They look incredible!”

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Posted 4 years ago

So thrilled to revive your Nockeby! Thank you. Best, Samantha T. from CW.

Posted 4 years ago

“I’ve bought a couple products from comfort works and love them both! Originally I bought a set of bicast leather covers for our ikea sofa. We’ve had them for about 2 years now and they have held up really well to both us and our dogs. I ended up recently buying a performance fabric slip cover for my ikea armchair and I’m loving that too. Gives a whole new look to my favourite chair and it seems to be holding up well to all the dog hair.”

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Posted 4 years ago

Thank you for taking the time in sharing the good words! We're thrilled to help you in revamping your room and giving your favorite chair a new lease of life! Best, Samantha T. from CW.

Posted 4 years ago

“Fits our IKEA couch perfectly out of the box. Shipping was faster than expected and customer service has been great. High quality switching and zippers. Highly recommend!”

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Posted 4 years ago

We definitely strive to do our best :). Thank you. Best, Samantha T. from CW.

Posted 4 years ago

“Communication with CW was always promptly returned with friendly, accurate information. Product shipped exactly as was communicated, and got here unbelievably fast (COVID didn't seem to faze it at all!). Overall experience was so great it almost makes me wish we had another sofa to cover! Absolutely would recommend to anyone. 6/5 stars”

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Posted 4 years ago

Thank you for the awesome feedback Jesse! We're glad to hear :). Best, Samantha T. from CW.

Posted 4 years ago

“Easy to order, great quality products and beautiful slipcovers. Couldn’t be any happier! :) Thank you Comfort Works!”

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Posted 4 years ago

Thank you :).

Posted 4 years ago

“Perfect in every way — perfect fit, fabric, color. Made an aging couch look like new. I especially appreciated the help and attentiveness through the measuring process to ensure a perfect fit!”

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Posted 4 years ago

Thank you! We'll be sure to let your agent, Melvyn know that you're happy with the products received and the assistance he extended throughout the process. Best, Samantha T. from CW.

Posted 4 years ago

“I was very happy with the communication, knowing where my order was throughout the process. The quality of the slipcover is quite good and the disassembly/reassembly instructions available were essential. I appreciate that there is an affordable option for refreshing worn couches that are still in good structural shape.”

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Posted 4 years ago

Thank you for the review, Craig! Always a pleasure reading feedback like this :). Best, Samantha from CW.

Posted 4 years ago

“Perfect fit! Couldn't be happier!”

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Posted 4 years ago

Thank you, Zohreh! That's what we aim for :). Best, Samantha from CW.

Posted 4 years ago

“my slipcover is perfect! Thanks.”

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Posted 4 years ago

Awesome, Romana! Happy to help :). Best, Samantha from CW.

Posted 4 years ago

“Ich bin total happy mit meinen neuen Göteborg Bezügen/Stoff "Madison White". Sie sind perfekt genäht, die Reißverschlüsse machen einen guten Eindruck. Passgenauigkeit 1A! Vom 1. Schritt bis zur Lieferung wurde ich total nett und kompetent von Simon beraten. Über die schnellen Rückmeldungen bei Fragen habe ich mich sehr gefreut! Lieferzeit wie angegeben, liebevoll in einem Stoffsack verpackt kamen die Bezüge bei mir an. Mit voller Überzeugung empfehle ich Comfort-Works! Vielen Dank ans ganze Team!!!”

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Posted 4 years ago

“My cover is perfect! Thanks.”

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Posted 4 years ago

Cheers, Romana! We're so glad that you are happy with your new covers :) Best wishes, Naomi from Comfort Works.

Posted 4 years ago

“Commande de 2 housses pour canapé ikea; superbe réalisation; travail soigné, tissu conforme aux échantillons reçus, résultat impeccable!! commande reçue dans les délais annoncés (5-6 semaines). mail régulier pour informer du suivi; bref, juste parfait! Martine, Belgique”

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Posted 4 years ago

Merci beaucoup! Best, Samantha from CW.

Posted 4 years ago

“Beautiful slipcovers.. best customer service and the slipcover itself is better than the original. greta communication throughout. Big Thumbs up !”

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Posted 4 years ago

Thanks for your kind words, Sahana! Our team will be happy to know that you are happy with your new slipcovers :) Best wishes, Naomi from Comfort Works.

Posted 4 years ago

“The best customer service to confirm all our measurements and deliver a Grey product.”

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Posted 4 years ago

We're delighted to know that you're happy with your new covers! Enjoy :) Best wishes, Naomi from Comfort Works.

Posted 4 years ago

“I’m pleased with our cover. The size and color was exactly what I excepted. Delivery was smooth. I am very happy I found a company to make this slip cover for me as it was a much cheaper option than buying a new chair.”

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Posted 4 years ago

Nothing makes us happier than knowing that we've hit our mark on rejuvenating your furniture. Thank you so much for your review and we hope to see you again! Best wishes, Naomi from Comfort Works.

Posted 4 years ago

“Article reçu dans les délais annoncés. Service client courtois et réponse rapide. Article de qualité au top. Vraiment contente de mon achat, super entreprise !”

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Posted 4 years ago

Merci beaucoup! Best, Samantha from CW.

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews