Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The covers are a perfect fit and exactly as the fabric swatch, so pleased and saved a fortune by recovering chairs I already had. Brilliant! A long wait from order to delivery but we’ll worth it, would recommend to anyone 👍😁”

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Posted 4 years ago

Thank you, Pat! We appreciate your patience and support! - Best, Samantha T. from CW.

Posted 4 years ago

“Tardo mucho porque coincidió con el año chino Pero ha quedado perfecto Lo recomiendo”

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Posted 4 years ago

“Sehr gute Arbeit, super Betreuung. Werde ich auf jeden Fall wieder machen”

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Posted 4 years ago

Herzlich gerne und jederzeit wieder!

Posted 4 years ago

“My Comfort Works single sofa bed cover arrived today, and I am so happy with it. It perfectly fits over the old stained cover and is exactly the shade of slate grey I was hoping for, as it will match the carpet when we move next month. The online order process was so easy and efficient with great communication on the delivery schedule. The product is made of a strong fabric that looks easy to keep clean, there are a few creases as it has been posted from Germany but I will give it an iron if they don't fall out naturally. 10 out of 10 for product and service, my 16 year old Ikea single sofa bed has got a new lease of life so that I can keep using it rather than creating more landfill”

Comfort Works 5 star review on 4th March 2021

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Posted 4 years ago

Thank you for taking the time to write us this awesome review and sharing the photograph! It makes our day to see photographs from satisfied customers! Best, Samantha T. from CW.

Posted 4 years ago

“Fits our Ikea Stockholm 2017 3.5 Seater perfectly! Very beautiful and the colour is just as pictured! Shipping/production took longer then expected. Wish it came with instructions but it was easy enough to figure out!”

Comfort Works 5 star review on 3rd March 2021

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Posted 4 years ago

What a lovely little space you have there! It looks so comfy :) Thank you for your amazing review, we're so glad it worked out. Cheers, stay in and stay safe! - Naomi from Comfort Works

Posted 4 years ago

“Ikea Holmsund sleeper--Though it's always hard to see colors on the computer, the navy color IS what I hoped it would be. The sofa cover fits well, almost as well as the Ikea one that came with the sofa. There are four main pieces and five cushion pieces. I'm particularly pleased with how tightly the arm pieces fit. It seemed expensive, because it's three times as much as the Ikea cover. But Ikea only offers three or four colors and Comfort Works offers dozens. And it does fit remarkably well.”

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Posted 4 years ago

Thank you SO much for your awesome review! You're absolutely right about the colors being difficult to judge on screen - which is precisely why we strongly recommend getting samples before placing an order :) We're so glad that your slipcovers fit and that it turned out exactly as you wanted. If you ever need anything - shoot us an email! Cheers x - Naomi from Comfort Works

Posted 4 years ago

“Nous avons reçu toutes les housses de canapé, comme prévu. Elles sont très bien. Bonne qualité. C'est parfait ! Super! :) Je suis très satisfaite. MERCI :)”

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Posted 4 years ago

Bonjour Rosemarie! Merci pour votre avis, nous sommes très heureux que vous soyez satisfait :) Profitez bien de votre nouveau canapé! Mathilde de Comfort Works.

Posted 4 years ago

“Great service and delivery was fast. Great pricing!! Love the cushions and they fit perfectly. Thank you.”

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Posted 4 years ago

Thank you for your review! Enjoy your new covers :) - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“Even in corona times, the delivery time was decent. Customer service was available despite time difference.”

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Posted 4 years ago

We always want to help and we do our best to get back to every single email within 1-working day. We are so happy that you are happy! Cheers, stay safe always :) - Naomi from Comfort Works

Posted 4 years ago

“Fits perfectly. We love our slip cover. It’s like we have a new couch!”

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Posted 4 years ago

We're so glad that you're happy :) Thank you for your review! Cheers x - Naomi from Comfort Works

Posted 4 years ago

“I just received the new cover for my IKEA sofa and I, absolutely, love it!! It fits perfectly. The customer service were extremely helpful when some issues occurred with my order. This is the second time I order a cover from Confort Works over the past five years and as long as I have my IKEA couch I'll keep working with Comfort Works!! I highly recommend them!!”

Comfort Works 5 star review on 2nd March 2021

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Posted 4 years ago

That's an amazing shot of your Kivik, Amedeo! The covers look good and we are so happy that you love them. PS* Love your house plants back there! :) - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“I ordered newslipcovers for my Ikea sofa, and it fits perfectly. The coolesr green color and velvet as material. I am very satisfied. Love the idea that you can create your own unique sofa from something so ordinary as an Ikea sofa.”

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Posted 4 years ago

Thank you SO much for your exceptional review, Kristiane! We're just so glad that you are happy with your covers :) - Warm wishes, Naomi from Comfort Works.

Posted 4 years ago

“Estoy muy contenta con su profesionalidad. Me ha encantado el resultado de las fundas de mis sofás. Totalmente recomendable.”

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Posted 4 years ago

“Encantada con la funda, queda perfecta!!!”

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Posted 4 years ago

“great product”

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Posted 4 years ago

“Excellent service clientèle, très à l'écoute et professionnel. La housse est très belle, tissu de qualité et belles finitions. Je suis ravi de mon achat.”

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Posted 4 years ago

Bonjour et merci pour votre avis, nous sommes très heureux que vous soyez satisfait :) Profitez bien de votre nouveau canapé! Mathilde de Comfort Works.

Posted 4 years ago

“Estamos encantados!!! La funda llegó perfectamente e iba muy bien embalada, en una bonita bolsa blanca. Colocada, simplemente queda maravillosa, todo encaja a la perfección. El tejido parece de buena calidad y el color exactamente igual que en la foto de la web. Hace unos meses estaba sopensando la idea de retirar mi sofá mellby de ikea, pero gracias a confort-works, mi sofá hoy, esta totalmente renovado y seguro que aguantara 10 años más. Sencillamente genial. Recomiendo estas fundas al 100% y además la empresa tiene un servicio de atención excelente. Gracias!!!”

Comfort Works 5 star review on 1st March 2021

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Posted 4 years ago

“Super Bezug, der Stoff ist ist so wie erwartet. Angenehm und weich, dennoch robust. Dank des Anleitungsvideos und der Beschriftung der Stoffteile war es leicht den Bezug aufzuziehen. Lediglich die Löcher für die Schrauben in den Stoff zu machen, ist etwas kompliziert.”

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Posted 4 years ago

Vielen Dank für deine Rückmeldung. Es freut mich, dass dir unser Stoff gefällt und entschuldige bitte die Umstände, die du mit den Bezügen für das Friheten Ecksofa hattest. Der Grund, weshalb die Löcher nicht bereits in unserem Bezug sind, ist, dass die Schrauben nicht immer an derselben Stelle sind. Gerne kann ich dazu auch ein Video schicken, wie der Bezug angebracht wird: https://www.youtube.com/watch?v=NbiUCOuIcCE

Posted 4 years ago

“We are so excited to see the quality and fit of our cover for our CB2 Move Couch (2013 version). The cover fits perfectly and the color and fabric are even better than what we imagined. Thank you!”

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Posted 4 years ago

Thank you Danielle! So good to hear from happy customers! - Samantha T. from CW.

Posted 4 years ago

“We are incredibly pleased with our new slip cover! We love the color and the texture and it is very comfortable! It has made our 12 year old couch look entirely new. We were also very impressed by every aspect of the customer service. We would use this service again and can’t recommend them highly enough. Thanks so much!!!”

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Posted 4 years ago

Awesome! That really makes the team glad that we're in the business of slipcovers, and being able to assist great customers such as yourself! We'll be sharing this with Niro :). Thank you. - Samantha T. from CW.

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews