Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received my Comfort Works slipcover. I’m so happy with my choice! The workmanship is wonderful and fits my chair nicely. There is one little piece of material that hangs down underneath but otherwise it fits perfectly. I would definitely recommend this affordable update to a piece of furniture!”

Comfort Works 5 star review on 9th March 2021

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Posted 4 years ago

Thank you for the kind words, Maxine!

Posted 4 years ago

“I cannot believe how perfect this slip cover is! The fit is amazing, incredible workmanship and the color is EXACTLY what I chose on-line!”

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Posted 4 years ago

We're thrilled that you are satisfied with the products!

Posted 4 years ago

“Beautiful quality and products”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“I purchased the IKEA chair cover. It fits beautifully, the fabric color and texture are as expected. Very happy!”

Comfort Works 5 star review on 8th March 2021

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Posted 4 years ago

Thank you, the slipcovers look almost upholstered! :).

Posted 4 years ago

“I am thrilled with the replacement slipcover for my Ikea chair. The comfort works version is a major improvement on the original because it includes a slip-proof panel on the seat and underside of the cushion. Thank you, Comfort Works!”

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Posted 4 years ago

Thank you, Kathleen! The slipcover does look great in your living space :).

Posted 4 years ago

“I purchased the Luna flax slip cover and within 5 month there was EXTENSIVE pilling. I followed the care instructions exactly and hadn’t even washed the cover at that point. The warranty does not cover pilling- probably because they would have to refund every slip cover (at least in the linen material). I am now under one year in and I will have to replace the entire cover as the pilling looks so bad. I am extremely dissatisfied. It was a total waste of money.”

Helpful Report

Posted 4 years ago

Hey Jennifer! Sorry to hear about the pilling issues that you faced for your Luna Flax covers. This fabric blend is made from both natural (linen) and synthetic (polyester) fibres, which does have a tendency to pill over time. We've already reached out to you via email to discuss some options to get this sorted out for you. Hope this helps! -Melvyn from Comfort Works-

Posted 4 years ago

“My sofa cover arrived very quickly and is made of excellent quality fabric. We are really pleased with the purchase. Thank you!”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Ordered these covers to replace the original IKEA Allerum Sofa Bed Covers. 110% satisfied with my purchase and most of all wifey is pleased. Color and quality of the slip on covers one ups the original. Highly recommend for anyone contemplating. Pull the trigger you won’t be disappointed. At the moment trying to find another reason to order something else from Comfort Works lol. Thanks Comfort Works! P.S. Packaging is on point!”

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Posted 4 years ago

Thank you! We're thrilled to hear from you and the slipcovers do look awesome! We look forward to serving you again. You may even send photographs of your furniture you wish to slipcover to info@comfortworks.com.au so we may look into custom slipcovers for you. - Best, Samantha T. from CW.

Posted 4 years ago

“Wow wow!! My husband and I are in love with our sofa cover!! Comfort works has the absolute best customer service. It was very easy working with them form start to finish! I will definitely recommend them to anyone who is thinking about ditching their sofa!”

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Posted 4 years ago

Thank you for the photographs and the kind words! The slipcovers look awesome and match your decor very well! We look forward to serving you again. - Best, Samantha T. from CW.

Posted 4 years ago

“Housses de chaise de très belle qualité”

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Posted 4 years ago

Bonjour Rigail! Merci pour votre avis, nous sommes très heureux que vous soyez satisfait :) Mathilde de Comfort Works.

Posted 4 years ago

“I ordered an IKEA Ektorp sofa bed cover and had it shipped to Canada, got my order in the timeframe that was given to me, paid a very reasonable custom fee and, most importantly, the cover fits beautifully! From the branded bag in which the cover was placed to the personal note added to the package and the quick responses I got from the team, my experience has been nothing short than perfect. I definitely recommend ordering from this great company!”

Comfort Works 5 star review on 7th March 2021

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Posted 4 years ago

Thank you for the kind words!

Posted 4 years ago

“I am in love with our new slip covers. I really love the IKEA Stockholm chair but wanted a more luxe look with a skirt. Quality of the fabric/construction is great, perfect fit on the chairs, and delivery was on time!”

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Posted 4 years ago

Thank you! That is an awesome photograph and the slipcovers compliment your interior very well!

Posted 4 years ago

“My cover arrived and it’s even better than I’d hoped! I’ve used one-size-fits-all covers before, and this is totally different. I feel like we have a new sofa. The fabric color is beautiful and true to how it appears on the site, and it seems durable. I’m so happy with my purchase.”

Helpful Report

Posted 4 years ago

Thank you, Chaya! We're thrilled to be a part of your sofa revamp!

Posted 4 years ago

“The color is fine but the fabric of the cushions is too large which causes folds. not very pretty.”

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Posted 4 years ago

HI there, we're very sorry to hear that. We have notified our colleague who will be reaching out to you the soonest possible via e-mail. We sincerely hope to resolve the matter for you. - Best, Samantha T. from CW.

Posted 4 years ago

“Excellent communication and product! We covered our Crate and Barrel couch and chair and they look amazing!”

Comfort Works 5 star review on 6th March 2021

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Posted 4 years ago

Thank you for the photographs! Delightful! - Best, Samantha T. from CW.

Posted 4 years ago

“I love how my pink velvet sofa looks! I hesitated between buying a new cover and just getting a new couch but I’m glad I went with Comfort Works. I’m adding a before and after picture so you can see how much it changed. A great way to upcycle your furniture!”

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Posted 4 years ago

Thank you for taking the time in sending us the awesome review and photographs!

Posted 4 years ago

“The cover fits perfectly and the new colour adds to the look of the room. Changes the rather ordinary IKEA product into something new... Thanks.”

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Posted 4 years ago

Thank you! We look forward to serving you again.

Posted 4 years ago

“Really well made and look fantastic. It was a bit of a struggle getting them on but definitely worth it - they look like they’ve always been there! They took a bit longer to make than expected but customer service was excellent. Delivery by FedEx was also good with updates along the way, which was particularly useful as there was an “unavoidable delay” which meant they were a day late.”

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Posted 4 years ago

Thank you for the awesome review and kind words! Indeed, FedEx has been experiencing delays recently either due to the recent Lunar New Year celebrations and/or weather factors :). Thank you for being so patient! - Best, Samantha T. from CW.

Posted 4 years ago

“Absolutely thrilled with the covers, the fit is perfect, the quality is amazing and for the cost; exceptional value. We will tell all of our friends what magic is worked at Comfort Works....Thanks guys, chuffed to bits!!”

Comfort Works 5 star review on 5th March 2021

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Posted 4 years ago

Thank you! The slipcovers do look awesome in your living space, we're glad you're satisfied with the products and services. Looking forward to serving you again. - Best, Samantha T. from CW.

Posted 4 years ago

“Good communication re: delivery. Love the colour and feel of the fabric...as expected from swatch. Covers slightly loose but not too problematic.”

Comfort Works 4 star review on 5th March 2021

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Posted 4 years ago

Thank you for the kind review! :). We're thrilled you're happy with the slipcovers!

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews