Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,711 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fit, good quality fabric, overall stitching is decent with a few minor issues with the serging -- understandable for the larger pieces. Costs as much as the couch did brand new, so I'm being slightly more critical than normal, HOWEVER it does look like new couch. PROTIP: I left the old seatback covers on to add more rigidity to my slouchy KIVIK cushions.”

Helpful Report

Posted 3 years ago

Hey there, Micheal! Thank you so much for leaving us a review and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“The covers are lovely, just as advertised. I loved that the company kept in communication with me about delivery and they came just as promised. The quality it’s excellent!”

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Posted 3 years ago

Hey there, Meg! Thank you so much for leaving us such a great review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“The customer service is wonderful. Great quality slipcover! Comfort works saved my discontinued ikea tylosand sofa bed!!! Everything fits nicely. Worth the wait!”

Comfort Works 5 star review on 11th November 2021

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Posted 3 years ago

Hey there, Jam! We can't thank you enough for leaving us such a wonderful review - your Tylosand looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for choosing us and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The slipcovers fit perfectly!”

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Posted 3 years ago

Hey there! Thank you so much for the kind words - we're so happy to hear that you're enjoying your Poang's new look :) - Mira from Comfort Works

Posted 3 years ago

“We ordered a new cover for our old Ikea couch, and are very impressed with the quality. The fabric looks great in person and the cover is a great fit. Would highly recommend!”

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Posted 3 years ago

Hey there, Tara! Thank you so much for your kind words - we're over the moon to hear that you're enjoying your Karlstad's new look! :) - Mira from Comfort Works

Posted 3 years ago

“We are thrilled with our slip cover! The fabric is pretty and seems durable. It fits nicely, cording and all. I was also surprised at how quickly we were able to receive it!”

Comfort Works 5 star review on 10th November 2021

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Posted 3 years ago

Hey there, Catherine! Thank you so much for leaving us a review. We're beyond ecstatic to hear that you're enjoying your new covers. Thank you again for choosing us and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Großartig !!! Unser altes Ikea Kramfors, dessen Leder Risse hat, erhielt durch einen Salz und Pfeffer Sitzbezug ein traumhaft schönes neues Design. Hervorragend verarbeitet, liebevoll verpackt und schnell geliefert. So geht WIRKLICH nachhaltig.”

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Posted 3 years ago

Herzlichen Dank für deine super netten Worte und Bewertung. Wir freuen uns, dass du so zufrieden mit den Bezügen und unserem Service bist - dann haben wir alles richtig gemacht. Ich wünsche alles Gute und viel Freude mit den Bezügen!

Posted 3 years ago

“Très contente , délai de livraison respecté et j'ai un nouveau canapé !”

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Posted 3 years ago

“Thank you so much Amazing quality and very well made. Fits perfectly Thank you again for your help through the ordering and delivery process. Carry on the good work”

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Posted 3 years ago

Hey there, Stella! We can't thank you enough for leaving us such a wonderful review - your Beddinge looks absolutely stunning. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and have a great day ahead! P.S. Please send our love to your pup :) - Mira from Comfort Works

Posted 3 years ago

“I ordered the IKEA Barkaby armchair cover but my old plaid chair was made by Pennsylvania House. On line detailed measurements are given and it looked like it would fit. I held my breath as I pulled it on and it looks great. Quality, a new look and great price.”

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Posted 3 years ago

Hey there, Jan! Thank you so much for leaving us such a great review. We're so happy to hear your experience with us was nothing short of pleasant. Thank you again for choosing us and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I ordered the wrong size and customer service helped remedy the problem! Love my slipcovers, it's like having a new sofa and chair.”

Comfort Works 5 star review on 9th November 2021

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Posted 3 years ago

Hey there, Rebecca! Thank you so much for leaving us such a wonderful review - your space looks absolutely amazing. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Amazing craftsmanship! Fits my sofa like a glove with just a few photos and measurements…..they nailed it! Thanks to Comfort Works for making this such a great experience.”

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Posted 3 years ago

Hey there, Glenda! We can't thank you enough for leaving us such a stellar review - your sofa looks absolutely stunning. We're over the moon to hear that your experience was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Beautifull cover that fit perfectly my sofa. Good quality.”

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Posted 4 years ago

Hey there, Julien! Thank you so much for the kind words - we're thrilled to hear that you're enjoying your Ekebol's new look :) - Mira from Comfort Works

Posted 3 years ago

“The delivery was seamless and earlier than expected. Great job!! My family was so satisfied with the new sofa cover. It was even better than the oroginal if i may add. Well done!!”

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Posted 4 years ago

Hey there, Jolyn! We can't thank you enough for leaving us such a glowing review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 4 years ago

“My covers for my sofas & chair arrived & were packed well with the inside labels instructing what was what. They fit so well and have completely transformed my old IKEA sofas. Visitors think it’s a whole new sofa! So happy & pleased with the service and quality. Will be placing a further order for another chair very soon. Highly recommend.”

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Posted 4 years ago

Hey there, Jo! We can't thank you enough for leaving us such a stellar review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for your continued support! :) - Mira from Comfort Works

Posted 4 years ago

“It seems very good and quality. Let's check in time his durability.”

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Posted 4 years ago

Hey there, Dermience! Thank you for the kind words and we wish you a wonderful day ahead! - Mira from Comfort Works

Posted 4 years ago

“We were looking for a cover for our IKEA Ektorp 3 seat sofa and discovered Comfort Works. We ordered a grey Chenille cover. The Comfort Works team kept us in the loop every step of the way until our order was delivered. We absolutely love the product and it fits perfectly. It was the best decision to restore this sofa that we wanted to keep. The quality is better than we expected. We will order again from Comfort Works in the future.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're beyond thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your support! :) - Mira from Comfort Works

Posted 4 years ago

“The website was easy to use and the choice of fabric was extensive. We chose brushed cotton white. We were nervous because we bought two sleepcovers from this company we did not know about. We were informed regularly of the progress of our order and the shipment was fast, less then one month accordingly to there estimation. The sleepcovers were exactly as we expected and the result is to our greatest satisfaction. We won’t hesitate recommending this company and their excellent service.”

Comfort Works 5 star review on 5th November 2021

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Posted 4 years ago

Hey there, Valérie! Thank you so much for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your new covers - your Farlov looks absolutely stunning. Thank you again for choosing us and for all your wonderful support! :) - Mira from Comfort Works

Posted 4 years ago

“consistant with what I received, well packaged”

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Posted 4 years ago

Hey there, Durand! Thank you so much for the kind words. We're thrilled to hear that you're enjoying your Solsta's new look. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 4 years ago

“My IKEA couch cover came very quickly with expedited delivery (2 weeks and 4 days from order) and was easy to put on! I got the Comfort Chenille in Dusty Rose and it looks great. It's very soft and cozy. Have not washed it yet so cannot review that aspect. Overall would definitely recommend!!”

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Posted 4 years ago

Hey there, Francesca! Thank you so much for leaving us such a glowing review - your Farlov looks absolutely stunning. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,711 reviews