Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I am not happy with my Ikea vegan leather Poang slipcovers. They do not fit well at all. Aspects of the covers are way too big (the large back seat) and some aspects are way too tight (the bottom seat area). The slipcover does not lay right at all. The head pillow is too heavy (even though I am use the foam from the original Ikea chair) and causes the entire top of the cover to sag. Looking at the return policy--it does not seem simple to have it corrected and it took almost 8 weeks for the covers to arrive. I was so excited to recieve them--and now feel disappointed with the fit.”

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Posted 4 years ago

“Fits just like the original cover!”

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Posted 4 years ago

“Magnífico servicio el que presta comfort works. Muy buena calidad de producto”

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Posted 4 years ago

“Love the color and fit”

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Posted 4 years ago

Hi Patti, thank you again for your review and glad to hear the slipcovers for your Ektorp sofa worked perfectly! :) - Niro from Comfort Works

Posted 4 years ago

“Fit perfectly and make my sofa look brand new! Love them!”

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Posted 4 years ago

Hi Catherine, thanks so much for letting us know! Your agent Sam, and our seamstresses would definitely be pleased! Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Slip covers are perfect and look great”

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Posted 4 years ago

Hello! Thank you for providing us with your feedback. Glad that the covers turned out great! If you have any other questions or concerns, please email us at info@comfortworks.com.au. Cheers!

Posted 4 years ago

“Première fois que je travaille avec eux. Zéro fautes!”

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Posted 4 years ago

Merci pour votre avis ! Nous sommes ravis que vous soyez satisfait :) Belle journée à vous et à bientôt! Mathilde de Comfort Works

Posted 4 years ago

“Thank you so much. I really am stunned at the quality of my covers, really beautiful!!! so much so, that I have now ordered the same for my 2-seater sofa. Can't wait to received it.”

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Posted 4 years ago

Hi Fiona, thank you for your wonderful review and most importantly your support! We're committed in helping our customers revive their sofas and glad it all worked out for you. Thanks again! :) - Niro from Comfort Works

Posted 4 years ago

“Amazing. The quality fabric and precision fit was far better than expected. They sure have their production down to a science.”

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Posted 4 years ago

Hi Judith, we're glad to hear the slipcovers work perfectly for your KIVIK! Thank you again for your trust and wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Received my covers a few days ago and have to say they are beautiful - went for turquoise velvet for my Ikea Ekeskog sofa, not everyone's cup of tea, but I love them. They were beautifully packaged and arrived a few weeks ahead of schedule. They fit beautifully and were easy to put on. In fact, they are nicer than the originals covers. If money allows, will hopefully order another set to swap with. My 15yr+ old sofa now looks like new. Thank you so much for the great service and product.”

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Posted 4 years ago

Hi Linda, thank you for sharing your wonderful review. Turquoise is definitely not for everyone - but it's one of my favourite colours too! It's vibrant and changes a space to be more colourful. We're so happy to hear we've breathed in new life for your sofa. No worries at all, we'll be happy to help when the time comes. We can't thank you enough for your support once again! :) - Niro from Comfort Works

Posted 4 years ago

“Excellent suivi client, emballage soigné et housse de très bonne qualité !! J’étais un peu réticent face au prix mais je n’ai aucun regret. Le bleu velours de mon canapé est magnifique, les gens me demandent même si j’ai changé de canapé, je recommande +++”

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Posted 4 years ago

Bonjour Hamel, Nous sommes très heureux d'apprendre que vos nouvelles housses sont ont la côte auprès de vos amis! :) Et nous sommes ravis que vous soyez satisfait! Merci beaucoup pour votre merveilleux soutien! :) - Mathilde de Comfort Works

Posted 4 years ago

“My Kramfors covers in the sturdiest, yet softest fabric arrived ahead of schedule (in the USA’s West Coast), fits like a glove and is just gorgeous - so pleased! Only thing I wish I knew is that the ottoman cover comes in one piece - the irginal has no adhesive designed underneath and I had to super-glue the bottom. Ordered that in the vegan leather and it’s an absolute stunner as well! Thanks so much, Team Comfort Works. Cheers!”

Comfort Works 5 star review on 30th March 2021

Helpful Report

Posted 4 years ago

Hi Mona, thank you for your wonderful review. I have to say your sofa and ottoman looks amazing! Thank you for your feedback as well. We usually have product descriptions at the bottom of our product pages, but we'll see how we can relay this again for our customers. Here's to giving new life to the furniture pieces! :) - Niro from Comfort Works

Posted 4 years ago

“Perfect fit on my IKEA Stockholm chairs. The color is gorgeous and the weight of the fabric is very good. Very easy to install. Recommend Comfort Works!”

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Posted 4 years ago

Hi Stephanie, thank you for your wonderful review and we're happy to hear you're satisfied with your new Stockholm slipcovers. Here's to giving it a new life! :) - Niro from Comfort Works

Posted 4 years ago

“So far so good we have them on and it looks like new we really like them Only one thing I wish was provided was Velcro to attach to the covers for the fittings and some type of direction to find out the easiest way to put them on with them being leather it was a little difficult but I got it done”

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Posted 4 years ago

Hi James, thank you for your review and happy to hear that you're pleased with the purchase. Sorry to hear about the velcro, we generally have instructions on our blogposts here: https://comfort-works.com/en/content/applying-velcro-straps-69/ , but will share with the team how we can make this easier for customers moving forward. Thank you again for sharing! :) - Niro from Comfort Works

Posted 4 years ago

“Best purchase! Excellent quality and delivered quickly. Seriously- i am usually skeptical about IG purchases. This was worth it!!!”

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Posted 4 years ago

Hi Laurel, we're glad you trusted your gut and gone ahead with the purchase! We're happy you're pleased with your new slipcovers for your Ektorp armchair. Thank you again for your kind words and support! :) - Niro from Comfort Works

Posted 4 years ago

“Perfect look, fit, and finish. It’s made our IKEA sofa look very expensive. Thanks so much for such an excellent product.”

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Posted 4 years ago

Hi Brandon, thank you for your wonderful review! We're glad we transformed your Ektorp and you're pleased with the slipcovers. Our seamstresses would be very happy to hear as well. Thank you again! :) - Niro from Comfort Works

Posted 4 years ago

“I'm very pleased with the colour and quality of my Nils chair cover. It was easy to put on and fit perfectly. We will soon be putting in an order for our sofa covers. Highly recommended.”

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Posted 4 years ago

Hi Janet, we're happy you found the slipcovers easy to install and glad they fit perfect! Thank you again for your wonderful support in our product! :) - Niro from Comfort Works

Posted 4 years ago

“The slip cover fits great. I love the colour and feel of the Kino Sunset material; it makes our aging IKEA Lycksele sofa bed look brand new.”

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Posted 4 years ago

Hi Michael, thanks so much for your wonderful review. We're happy that we managed to transform your Lycksele looking brand new! Our seamstresses would be pleased :) - Niro from Comfort Works

Posted 4 years ago

“I'd ordered an Ikea ottoman and unfortunately it came without a cover. I am really pleased with the comfort works cover, it matches really well with the Ikea couch cover.”

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Posted 4 years ago

Hi Jodi, we're pleased that you're happy with your new KIVIK ottoman slipcovers! Thank you again for your wonderful support! - Niro from Comfort Works

Posted 4 years ago

“Love the new slip covers. They are for a sofa bed and two chairs in the bonus room. After putting them on my furniture I immediately ordered covers for my living room furniture.”

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Posted 4 years ago

Hi Donie, thank you for your kind words! Glad to hear you're happy with your new slipcovers. We can't thank you enough for your support as well! :) - Niro from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews