Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits well and looks great.”

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Posted 4 years ago

Hi Roger, thanks for your feedback. We'll share this with your agent Jun, as well and I'm sure he'll be pleased to know. Thank you again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Wir sind sehr zufrieden mit der Qualität des Produkts, so dass wir noch Kissenbezüge nachbestellt haben! Zudem ein super Kundenservice, sehr freundlich und zuverlässig! Sehr zu empfehlen!”

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Posted 4 years ago

Wow - das sieht absolut perfekt aus! Es freut mich riesig, dass du mit unseren Bezügen und dem Service zufrieden bist! Viele Grüße, Simon

Posted 4 years ago

“De la commande à la livraison, tout s'est bien passé. On verra la tenue du tissu dans le temps. Merci”

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Posted 4 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 4 years ago

“Amazing product, and amazing service.”

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Posted 4 years ago

Hi John, thank you for your kind words! We're happy you're satisfied with your new Kramfors slipcovers! :) - Niro from Comfort Works

Posted 4 years ago

“Replacement Ikea Henriksdal chair covers are excellent quality and fit.”

Comfort Works 5 star review on 24th March 2021

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Posted 4 years ago

Hi Steven, thanks for your great feedback and support! The slipcovers of the chairs look great! Almost look upholstered ;) - Niro from Comfort Works

Posted 4 years ago

“I ordered a slip cover for an Ikea Friheten couch - I ordered the fabric samples first to get an idea of choice, and then also took the suggestion of spilling stuff on the samples and seeing what washed out the best. The customer service is good, the process was smooth sailing, and I am very happy with the result (and marks clean off it really easy, much easier than the original cover)! Highly recommend.”

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Posted 4 years ago

Hi Eve, thanks so much for your kind feedback on our fabric. Glad you're happy with your new Friheten slipcovers and thanks again for your wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Service et qualité sont au rendez-vous, c'est parfait !”

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Posted 4 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 4 years ago

“Société que j'ai découvert en voulant refaire mes housses de canapés maison du monde. Rashi a été très prévenante pour les conseils et les prises de mesures sont vérifiés . Je conseille vivement .”

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Posted 4 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 4 years ago

“I LOVE my chair covers! They arrived earlier than expected and I was not atall disappointed with the colour or quality. They really made me smile, particularly when I saw the Hello labels inside telling me which bit belonged where 😊. My covers have made two very old little armchairs look like new and complement my new kitchen perfectly. Thank you Comfort Works! As soon as I can afford it, I will be ordering another set of covers in a different colour.”

Comfort Works 5 star review on 23rd March 2021

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Posted 4 years ago

Hi Susan, thank you so much for your wonderful feedback! Our agent Melvyn also mentioned you've been so lovely to work with. Your armchairs look great and as good as new :) Thanks again for the great support, our seamstresses will definitely be pleased! - Niro from Comfort Works

Posted 4 years ago

“Bestellung, Abwicklung, Lieferung, Qualität und Passform alles Perfekt!”

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Posted 4 years ago

Der Bezug sitzt wie angegossen und sieht echt super aus! Wenn du zufrieden bist, haben wir alles richtig gemacht :)

Posted 4 years ago

“Toller Service! Jederzeit bekommt man ein Update über den Stand der Bestellung. Der Sofabezug passt perfekt! Vielen Dank an das Team von Comfort Works!”

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Posted 4 years ago

Besten Dank für deine Worte. Schön, dass du zufrieden bist!

Posted 4 years ago

“Super contenta con mi nueva funda, perdón nuevo sofá...porqué parece otro! Se adapta perfectamente, la tela es preciosa y si cae algo líquido se limpia en nada. Lo he hecho hacer con la costura y queda especialmente elegante. Es cierto que el precio te lo hace pensar dos veces, pero no encontrarás nada de esa calidad a este precio. Mi sofá es el modelo Kramforts de Ikea en piel....y ahora lleva una funda color crema que le queda estupenda. En cuanto crezcan los niñ@s....repito en lino blanco!!! de verdad, todo un acierto :-)”

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Posted 4 years ago

“Amazing!! 😁 very pleased with my new slip covers, they fit beautifully and the fabric is feels and looks so nice. Can't recommend enough!! Have transformed our sofa.... Thanks”

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Posted 4 years ago

“Estoy encantada con mi nueva funda de sofá. El hecho de haber podido pedir previamente varias muestras de tela, hace que sea difícil que te equivoques al elegir la funda. El servicio y los plazos de entrega son de 10. Una empresa muy seria”

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Posted 4 years ago

“Ich war sehr begeistert, mein IKEA-Sofa mit einem Bezug zu verschönern, der nach Whg.-Renovierung zum neuen Stil passt. Tolle Idee. Sehr guter Kundenservice. Ware top. Bin sehr zufrieden. 👍👍👍”

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Posted 4 years ago

Vielen Dank für deine Rückmeldung und herzlich gerne wieder!

Posted 4 years ago

“Happy with our revitalised couches - thanks! Went for charcoal canvas that looks great in the room and I love the aspect of recovering and not replacing the couches. I was a bit nervous as there was a lot of back and forth getting measurements right but Comfort Works were always quick and personable in response. Covers fit perfectly but the slip covers took a bit of getting on, and a zip (mentioned in another review might be a good idea) All in all very happy. Would recommend.”

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Posted 4 years ago

“Well worth the wait. My favourite reading chair is now ready for another decade of relaxation and possibly future bedtime stories. Thank”

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Posted 4 years ago

“I am bummed that after several emails back and forth with a customer service representative at the time of putting in my order, stating that I specifically wanted plain seams with no piping on my $1500 slip covers that they were made *with* piping. It was confirmed prior to my order being processed that there would be no piping...Every edge of the couch has piping. I did email the company upon receiving my slip covers a few days ago but have not heard back. The slip covers fit pretty well, so that’s good. However, it’s not what I wanted, and not what I ordered, and not a style I would have paid for.”

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Posted 4 years ago

Oh no! We're terribly sorry to hear about this issue. We've already reached out to you by email to get some additional details and photos of the covers that you've received. If you could get back to us the soonest, we'll be able to help you get the covers in the correct style that you intended to order. Thanks for letting us know! -Melvyn from Comfort Works-

Posted 4 years ago

“The new covers for our couch arrived as expected, and it's like having a new couch! Fit is perfect, feel is great, and the color (a darker blue) is a great match for our room. Something to add to the color lineup in the future might be a darker green?”

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Posted 4 years ago

“I absolutely LOVE my new Comfort Works slip cover. I have an ikea couch & wanted a black slip cover for it but unfortunately ikea doesn’t sell black ones for the one I have. Comfort Works did & the price was right in the same range as ikeas slip covers. This cover not only fits perfectly, it actually fits better than the original ikea one I had. Ordering & delivery was fast, easy & on point with the expected time I was given upon receiving it. I also received several emails updating me on where my order was during the whole process. Also I’d like to mention that I waited to give this review & take a picture till I had washed it at least once to see how it held up. As you will be able to see, it didn’t fade at all nor did it shrink. For those who’d like to know I washed it inside out in cold water, w/ a light amount of tide detergent, & used a small amount of fabric softener. Although not recommend I put it in the dryer on medium to low heat for roughly 5 minutes just to get the wrinkles out then hung by a window to air dry. As you can see from the picture I posted it looks PERFECT! So happy I chose Comfort Works slip covers because they’re amazing & totally worth your money!!!!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews