Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,736 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

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Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Customer service is absolutely amazing. They communicated with me at every step and followed up after my slip cover arrived. The quality if phenomenal, fit like a glove and looks like a dream. This couch cover transformed my living room, I won't hesitate to purchase from Comfort Works again in the future. The quality and customer service cannot be beat.”

Helpful Report

Posted 8 years ago

Hi Chy, Thank you so much for the kind words, and we're glad to hear your new slipcovers look great in your home :)

Posted 8 years ago

“Fantastic price for a superb quality cover, it fit perfectly. Very friendly, helpful service, constant updates via email, arrived really quickly and looks amazing. It has given our trusty IKEA sofa a whole new life. Many thanks Comfort Works, I will recommend you and hope to use your services again, thanks guys x”

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Posted 8 years ago

Hey Claire, Thanks so much for taking the time to leave your feedback :) We hope your Tomelilla sofabed has a whole new look and extended its lifespan!

Posted 8 years ago

“Incredibly thorough to ensure the measurements I sent were accurate and very good at updating me on the status of my order. In the end the slip cover fit really well! Would definitely recommend them!”

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Posted 8 years ago

Hey Erika Glad to hear that your Comfort Roll Arm sofa covers fit really well :) Thank you so much for leaving your review, and let us know if you have any questions!

Posted 8 years ago

“They made me very happy, very very happy”

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Posted 8 years ago

Thank you for your feedback, Timea!

Posted 8 years ago

“Really great fit for our sofa. Speedy delivery and reimbursed the customs charge with no quibble. Top service. Would highly recommend to anyone.”

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Posted 8 years ago

“Nice materials. Very good exchange in order to solve problems with shipping.”

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Posted 8 years ago

“Communication was spot on, and the cover is beautiful! The fabric and the craftsmanship are top notch. Excellent quality and a perfect fit for our PotteryBarn sofa! I couldn't be more pleased.”

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Posted 8 years ago

“helpful customer service & good product”

Helpful Report

Posted 8 years ago

“We were happy to receive our set of cushion covers we had ordered for our historic and ramshackle Ikea 'Friheten' sofa just before the Easter Days. We we were amazed at the quality of the textile and the the comparatively short time the order had needed to make it from Melbourne to Hamburg! We also appreciated the permanent email-contact throughout the whole ordering process. The sofa has considerably rejuvenated, and we will try Comfort Works again!”

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Posted 8 years ago

“Wenn es noch einen Stern geben würde, gebe es diesen von mir noch oben drauf. Wir sind wirklich begeistert - von dem ersten Kontakt an bis zur Lieferung. Vorbildliche Betreuung, super Kommunikation, sehr hilfsbereit, Top Verpackung, super Qualität und was uns wirklich aus den Schuhen gehauen hat - perfekte Passform - schlichtweg der Hammer. Unser EKTORP war vorher weiß mit blauen Streifen - 15 Jahre hat dieser Stoff gehalten, nun ist unser EKTORP rot und wir lieben es. Dem gesamten Team von COMFORT WORKS sei nochmals herzlichst gedankt - wir empfehlen diese Firma mit den besten Erfahrungen aus voller Überzeugung sehr gerne weiter. Axel & Melanie aus Hannover”

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Posted 8 years ago

“KLIPPEN HERRINGBONE PEBBLE This cover fits perfectly and is a beautiful fabric. The colour is fantastic and fits perfectly in our lounge room with water views. The service and communication of Comfort Works was amazing, They checked the sizing of this cover to ensure a perfect fit. The fabric and sewong quality are far superior to the original Ikea covers. I highly recomend Comfort works as a business. Their range of covers truly allows for your personal style and taste to be used in interior decorating freeing from the restrictions of limited shop bought sofa covers”

Comfort Works 5 star review on 4th April 2018

Helpful Report

Posted 8 years ago

Hi Nikki We're glad to hear that you love your new covers and are happy with our services too! Thanks for your review :)

Posted 8 years ago

“Great service, great product. I would recommend the company for its attention to detail & communication during the process.”

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Posted 8 years ago

Thanks for sharing that photo, Lynda! We'll be sure to relay your comments to the team too :)

Posted 8 years ago

“We ordered a set of three cushion covers to revive our old Ikea "Friheten" sofa and were amazed at the high quality of the textile, and the comparatively short period of time needed for shipping the whole thing from Australia to Germany. Thanks - and we will try again!”

Helpful Report

Posted 8 years ago

Thanks for your feedback and rating, Timo! Let us know if you have any questions.

Posted 8 years ago

“These guys are great! I bough an old oversized IKEA couch from a thrift store a couple of years ago for $80 (because why not?) and now it pretty much looks brand new. My slipcover is beautiful and fits perfectly, shipping was pretty much hassle free AND when there was a small issue (I entered in our zip code for shipping wrong) customer service went above and beyond to correct the issue. Ordering from Comfort Works has been the best online shopping experience I've had yet- I only wish that other companies would follow suite and making order online that painless. Thanks!”

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Posted 8 years ago

Hey Cassandra, thanks for sharing your comments and glad to hear that your sofa has a new look with our slipcovers now :)

Posted 8 years ago

“I am beyond satisfied and happy with the results of my cover. The material and color are perfect. It also fit so snug and perfectly ! Worth every penny . I will be back soon !”

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Posted 8 years ago

Thank you so much for your review, Luzelena!

Posted 8 years ago

“Me gustan mucho las telas, naturales y en colores muy agradables, buena calidad. Esta vez el pedido me ha tardado bastante más de lo que pensaba.”

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Posted 8 years ago

Gracias por sus comentarios, Angeles :)

Posted 8 years ago

“The slipcover we ordered is perfect for our Pottery Barn sectional. It is soft and well made. Thanks Comfort Works!”

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Posted 8 years ago

Hi Karen Thanks for your feedback! Any chance we can get some photos of your newly slipcovered sectional to share with the team?

Posted 8 years ago

“I ordered the white leather slipcover for Ikea Friheten sofabed. I love it! It took a bit of energy to put this on, but we definitely love the new look of our sofa. And since we have 2 pups, this leather material will make the sofa easy to clean. Thank you Comfort Works!”

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Posted 8 years ago

Hey Anna Happy to hear that your Friheten sofabed has a new look in leather :) We hope you and your pups are loving the new covers.

Posted 8 years ago

“We received our slipcovers today and are thrilled. They are great quality, fabric is soft and looks very durable, and my sectional looks brand new. It means a lot to me that I can get replacement covers for a discontinued IKEA product. Thank you so much!”

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Posted 8 years ago

Hey Nicola, Happy to hear that your new slipcovers are making your sofa look as good as new, and thank you so much for your feedback :)

Posted 8 years ago

“Always helpful and prompt in answering any questions. Quality of the work is excellent”

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Posted 8 years ago

Thank you for your review, Erifele!

Posted 8 years ago

Comfort Works is rated 4.8 based on 4,736 reviews