Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am beyond satisfied and happy with the results of my cover. The material and color are perfect. It also fit so snug and perfectly ! Worth every penny . I will be back soon !”

Helpful Report

Posted 7 years ago

Thank you so much for your review, Luzelena!

Posted 7 years ago

“Me gustan mucho las telas, naturales y en colores muy agradables, buena calidad. Esta vez el pedido me ha tardado bastante más de lo que pensaba.”

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Posted 7 years ago

Gracias por sus comentarios, Angeles :)

Posted 7 years ago

“The slipcover we ordered is perfect for our Pottery Barn sectional. It is soft and well made. Thanks Comfort Works!”

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Posted 7 years ago

Hi Karen Thanks for your feedback! Any chance we can get some photos of your newly slipcovered sectional to share with the team?

Posted 7 years ago

“I ordered the white leather slipcover for Ikea Friheten sofabed. I love it! It took a bit of energy to put this on, but we definitely love the new look of our sofa. And since we have 2 pups, this leather material will make the sofa easy to clean. Thank you Comfort Works!”

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Posted 7 years ago

Hey Anna Happy to hear that your Friheten sofabed has a new look in leather :) We hope you and your pups are loving the new covers.

Posted 7 years ago

“We received our slipcovers today and are thrilled. They are great quality, fabric is soft and looks very durable, and my sectional looks brand new. It means a lot to me that I can get replacement covers for a discontinued IKEA product. Thank you so much!”

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Posted 7 years ago

Hey Nicola, Happy to hear that your new slipcovers are making your sofa look as good as new, and thank you so much for your feedback :)

Posted 7 years ago

“Always helpful and prompt in answering any questions. Quality of the work is excellent”

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Posted 7 years ago

Thank you for your review, Erifele!

Posted 7 years ago

“Love it!!!!!!!!!!!!!!”

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Posted 7 years ago

Thanks Brittany!!

Posted 7 years ago

“My cover fit PERFECTLY and the color was absolutely beautiful! I am beyond happy and satisfied”

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Posted 7 years ago

Thank you so much, Luzelena :)

Posted 7 years ago

“The staff at Comfort Works was wonderful to work with during the entire process. They kept in touch throughout the entire time and afterwards checked in to see if I was satisfied. The workmanship on my slipcovers was top notch and they look beautiful. I will be reaching out to them for future projects. I highly recommend Comfort Works!”

Comfort Works 5 star review on 27th March 2018

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Posted 7 years ago

Hi Sue Wow, that looks amazing! We love your decor style, and we're really happy to see that everything fits well and looks good :) We'll be sharing your positive feedback with the team, and thank you so much for your review.

Posted 7 years ago

“We were excited to put on your new velvet cover on our 10+ years old Ikea Karlanda sofa as soon as it was delivered. Not only did the cover fit perfectly, it gave our living room a whole new look- the new Karlanda matched very well with our purple velvet corner sofa. It was well worth the one month wait and we are extremely happy with the choice we made.”

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Posted 7 years ago

Hi HyungJin, Thank you so much for your review! Glad to know your old Karlanda sofa got a facelift with our products :)

Posted 7 years ago

“We really love our Kramfors couch but after 10 years the leather was pretty beat up. I ordered the black leather cushion covers and could not be happier - the couch has been revitalized. Comfort Works did a great job and kept us up-to-date on the progress/shipping of our order - a little under 4 weeks from order to delivery. Great fit, matches the original leather perfectly. Beware, be careful when opening the package - do not use a box cutter or you will cut into the covers! Looks best when original leather covers are removed - do not put over old covers.). Thank you everyone at Comfort Works.”

Helpful Report

Posted 7 years ago

Hi Greg, It's great to hear that your old Kramfors couch has been refreshed with new covers! We do actually make the Kramfors covers to be put over your original leather upholstery but we'd totally understand if you'd prefer to remove it. Thanks for taking the time to leave your feedback too :)

Posted 7 years ago

“All perfect!! The covers are better than the originals! The assistance is top h24! They refound me the custom taxes!”

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Posted 7 years ago

Ciao Viola, thanks again for leaving your feedback and review all the way from Italy

Posted 7 years ago

“We ordered two Mysinge sofa covers in Savannah Saddle. They look fantastic. Our 16 year old Ikea sofa is new again! The color is beautiful and the workmanship was excellent. My favorite thing though was the customer service. it was amazing. We needed the second piece to be slightly longer than the first because of an odd variance in our sofa. I emailed Sarah at Comfort Works and she made the adjustment for us. This was a personalized service that was beyond any expectation. I would recommend this company to anyone.”

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Posted 7 years ago

Thanks so much for your feedback, Elizabeth! We'll be sure to relay your compliments to Sarah :)

Posted 7 years ago

“I am so pleased the slipcover I ordered fits well on my 15 years old Ektorp sofa bed. I love it. The next time I need to replace it I know I can trust Comfort Works to make me one. Thanks a million Comfort Works. My old sofa looks brand new. 👍😃”

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Posted 7 years ago

Hi Sharifah, Good to know we've extended the lifespan of your sofabed with new covers! Let us know if you have any questions :)

Posted 7 years ago

“The staff at Comfort Works were very helpful, and professional regarding my purchase of sofa covers. They offered a range of options that were possible and even when I changed my mind about the colour they gladly catered for this. I would recommend them to anyone thinking of getting sofa covers.”

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Posted 7 years ago

Hey Vikki Glad to know we managed to sort things out quickly for you, and hope your new slipcovers look good in your home! Thanks for leaving your review too.

Posted 7 years ago

“Arm rest covered perfectly our ugly ripped fabric torn by our almost lovely cat Henry!”

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Posted 7 years ago

“Ordered new covers for my 10 year old Ikea sofa. The colour was exactly as I expected and they fit perfectly. Ordering was very easy and they were delivered in less than 4 weeks.”

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Posted 7 years ago

“I ordered armrest covers for my IKEA Ektorp sofa and they matched perfectly! Very satisfied, thank you for the great product!!”

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Posted 7 years ago

“So incredibly pleased with my custom couch cover set! It arrived well packaged and in good time, but most of all the quality and fit are superb! It's like I have a brand new couch at a fraction of the cost! Would definitely recommend to friends and family...in fact, I already have! Thank-you Comfort Works!”

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Posted 7 years ago

“Very good webpage, customer service and product :-)”

Comfort Works 5 star review on 21st March 2018

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Posted 7 years ago

Hi Michael Thank you so much for sharing your feedback, and it's good to know that your Ekeskog sofa is looking good again :) Let us know if you have any questions!

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews