Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I purchased a Ikea Hovas sofa cover and ottoman cover in kino ash for my daughter as a housewarming gift. Her original white cover had most definitely seen better days! She was thrilled with the finished product. The cover fit beautifully, the fabric is awesome and we had it on the sofa and ottoman in a matter of 10 minutes (no ironing required!). Chuck kept me updated throughout the process and notified me on a Friday that it had shipped and I had it delivered to my front door on that Monday. Amazing customer service!”

Comfort Works 5 star review on 4th March 2017

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Posted 8 years ago

“My sofa is completely new!!!!Wow I received all in about 3 weeks. Fantastic!!!You're great”

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Posted 8 years ago

“Muy satisfecho con el trabajo recibido. El sofá ha quedado como nuevo. Sin lugar a dudas muy recomendable. Es una empresa muy seria, que me ha informado de todo el proceso en todo momento y han contestado todas mis dudas cuando les he preguntado. El producto es de inmejorable calidad, superando mis expectativas. (y no era facil :-) ) Volveré a comprarles si me surge la necesidad.”

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Posted 8 years ago

“Very happy with our purchase from. Comfort Works. Chuck was very helpful.”

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Posted 8 years ago

“Nous sommes très satisfait de notre commande. Elle correspond parfaitement à notre attente.”

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Posted 8 years ago

“Great quality slipcover. Fits perfectly. And it arrived earlier than expected. I couldn't be happier. My old stained Ikea sofa looks brand new! Thanks, Comfort Works!”

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Posted 8 years ago

“Living in France I was sceptical about having covers made for my sofa in Australia. How wrong was I? From my first exchange to fitting them on, everything went perfectly. Thanks for your reactive and excellent client service, for the refund of the samples ordered, for the possibility to track my package and for giving life back to my 17-year-old sofa. Amazing quality and handiwork++ I highly recommended you to all.”

Comfort Works 5 star review on 1st March 2017

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Posted 8 years ago

“The fabric I ordered was not available. With a small discount i got another one for my old ikea couch. Chris was very helpfull through the process. Very very happy!!! Thank you Comfort works, thank you Chris!!!”

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Posted 8 years ago

“Excellent customer service and prompt communication. When the original fabric was delayed, assisted with alternative fabric to meet a time deadline. Outstanding product! Fit is snug, fabric is excellent quality and very soft, detailing and seaming is perfect. Highly recommend.”

Comfort Works 5 star review on 22nd February 2017

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Posted 8 years ago

“First, your samples made our decision making super easy. Second, we received a kind and effective service. Third, our Sofa cover looks and feels awesome. Keep up the good work!!”

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Posted 8 years ago

“Great service, clear reports on how the order was progressing and tracker for delivery was superb. OUr 15 year old Ikea Karlanda has been given a fantastic new lease of life.”

Comfort Works 5 star review on 16th February 2017

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Posted 8 years ago

“I'd ideally like to give Comfort Works 3.5 out of 5, but I'm giving it 4 because their customer service is quite good and I really like the look of the covers I bought for my Ikea Friheten sofa. The problems were with the assembly. First off, the covers should come with detailed instructions and should include all the tools necessary. Second, a lot of the pieces only have Velcro but actually need to be stapled or screwed in. Once I remove the covers, I will likely not be able to use them again or alternate between my original covers and these new ones, as these will have been ruined from screws or my own staples. So, as much as I like the final look of the covers, I'm not sure they're worth the hefty price tag given the assembly is not made easy or actually made perfectly to fit the couch. I also had an issue with delivery and timing - I placed my order about a month before Christmas, but because they didn't have the right fabric, I didn't receive it until mid January - so maybe that also tainted my experience. All that being said, the couch now looks great.”

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Posted 8 years ago

“I bought an Ikea loveseat cover in a beautiful green. The material is so well made and strong. We love our new cover. I am planning on having a custom cover made for my sectional.”

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Posted 8 years ago

“The sofa covers form Comfort Works gave our IKEA sofa a new lease of life. It looks good again and we do not need to be embarrassed when friends come over for dinner :-).”

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Posted 8 years ago

“My sectional sofa from IKEA was discontinued and I had no way to buy a cover for it! Then I discovered Comfort Works! Thank to Chuck for me customize by Removing pleats for contemporary look:) Great communication and help through whole process! Free shipping was such a gift!”

Comfort Works 5 star review on 31st January 2017

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Posted 8 years ago

“I was looking for a new cover for my discontinued Ikea sofa bed and no one seemed to make a standard cover - expensive custom covering seemed to be the only way to go - until I found Comfort Works. I requested a few swatches to choose my colour and material and then put in my order - no complicated measuring on my end at all! The covers arrived sooner than anticipated, fit very well and they even gave me some complimentary pillow covers to go with it! Thank you, Comfort Works!”

Comfort Works 5 star review on 28th January 2017

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Posted 8 years ago

“Excellent communication and extremely fast shipping is wonderful”

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Posted 8 years ago

“I'm a very happy customer - I was able to achieve a look I had always hoped for, a beautiful bright yellow couch with white piping - by covering my 2 seater Stocksund sofa with Comfort Works' custom cover. It holds up beautifully to regular wear, gives my home a unique and colourful look, and has made an inexpensive Ikea sofa something truly special. I am now planning a few more projects with Comfort Works and would recommend their services to anyone looking at updating their sofas/armchairs or simply adding some colour into their home!”

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Posted 8 years ago

“I have been meaning to get a new cover for my old but much loved Ikea Backamo sofa for a long time. I found this company online and decided to go for it. Their service was very efficient - much quicker than I expected - my queries were dealt with immediately and everything was very friendly and professional. I have been delighted with both them and the new sofa cover.”

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Posted 8 years ago

“It was easy to order and a very efficient and friendly mail-contact. The chair looks as new!”

Comfort Works 5 star review on 22nd January 2017

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews