Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very beginning of the process, everyone and everything has been great. Their customer service is so helpful and everyone I spoke with, so kind. The product was better than I imagined it would be. The slipcover fits like a glove and looks amazing. I couldn't be happier.”

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Posted 8 years ago

“Quick service and delivery Nice to have samples Good quality and nice shape”

Comfort Works 5 star review on 27th March 2017

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Posted 8 years ago

“I had to communicate several time before they can actually ship my orders. Everytime I emailed, they replied promptly and nicely. And their product was wonderful too! I got Kino Khaki for my IKEA sofa, the quality, color is nice and very durable! Thank you so much!”

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Posted 8 years ago

“My 11 year old couch looks brand new! The covers fit perfectly and I received them promptly ... I would highly recommend Comfort Works!”

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Posted 8 years ago

“Really happy. Fits beautifully, great colour and fabric. Thank you.”

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Posted 8 years ago

“Chuck from CW communicated with me from the beginning to the end of this process. This was reassuring, as I was apprehensive about having these covers made out of the country. The final product...WOW...I am so happy with my sectional and ottoman slip covers. The workmanship and the quality of the fabric was better than expected. I will absolutely reach out to CW when I have another piece of furniture to cover!”

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Posted 8 years ago

“I was so impressed with the entire process of ordering and especially with the finished product! I was covering an older Pottery Barn PB Basic sofa and was surprised to find out that they have changed sizes over the years, so a slipcover I can buy at Pottery Barn today would not fit. Comfort Works helped me measure my sofa (and emailed me when one of my measurements looked off- which it was) and the fit was perfect! The quality of the fabric and the stitching is impressive. Everything was nicely labeled so you know where each piece goes. And the customer service was excellent. Quick responses to my emails and frequent updates on the status of my order. I would not hesitate to order another slipcover from Comfort Works.”

Comfort Works 5 star review on 22nd March 2017

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Posted 8 years ago

“It was so simple to give new life to our favourite comfy sofa. Easy to use clear website made picking a fabric simple, and when we had ordered there was great communication so we always knew where our order was, and on delivery I loved the labels in each piece so we knew where they all went. A brilliant service and will definitely use again.”

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Posted 8 years ago

“I was able to order a slip cover for a discontinued IKEA futon, which I had bought at the "as-is" section of the store. The quality and color have exceeded my expectations, the slip cover fit perfectly and was easy to put on. We have a 3-month old beagle who loves to play and sleep on couches, we have not seen any fraying or damage (we did order the ultra-durable fabric). I would highly recommend this product.”

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Posted 8 years ago

“I couldn't have been more satisfied with our recent Comfort Works purchase. We recently purchased two sofa and one ottoman cover for our IKEA Kramfors sofas. They are leather sofas and the new fabric covers are tight and have a perfect fitted look. I was worried that a cover on leather would slide everything is snug and feels and looks great. The process was easy and I'd order again.”

Comfort Works 5 star review on 20th March 2017

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Posted 8 years ago

“Very quick. Very polite and helpful. Exact product that I required. Thank you!”

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Posted 8 years ago

“Good service and good quality of the slipcover and fabric”

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Posted 8 years ago

“Wow what a service. The contact always friendly. But even better when I got the package à personnal note and inside the perfect covers”

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Posted 8 years ago

“Slipcover fits beautifully and quality is great.”

Comfort Works 5 star review on 9th March 2017

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Posted 8 years ago

“Perfect slip-cover for my sofa!!! Many compliments for your work!”

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Posted 8 years ago

“very good”

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Posted 8 years ago

“My old Ikea sofas were to throw away. To be thorough, I made a last research on the internet and I found Comforrt Works. Within a few clicks I ordered my new liners, and two weeks later my sofas were like new. Everything perfect, from order to delivery, not to mention the quality of the fabric and the fit. And I also received two beautiful complimentary gray liners, and refund of customs charges. Very good job, Comfort Works.”

Comfort Works 5 star review on 8th March 2017

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Posted 8 years ago

“Fundas de muy buena calidad, ajustan muy bien y quedan muy bonitas”

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Posted 8 years ago

“He quedat molt satisfet amb el servei rebut, la rapidesa i el tracte. El sofà m'ha quedat com nou. Moltes gràcies”

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Posted 8 years ago

“Fantástico producto y recibido muy rápidamente. Les realizamos una consultas en cuanto a las terminaciones y acabados y fueron muy amables y solucionaron todas nuestras dudas. Pedimos dos fundas de sofá, uno para tres plazas y otro para una plaza. La textura de los materiales es maravilloso, viene perfectamente rematado y encaja como un guante. Muy pero que muy recomendable.”

Comfort Works 5 star review on 7th March 2017

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews