Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,722 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Excellent service, kept informed from order through to delivery, superb quality and fit like a glove family and friends think we have bought a new sofa, over the moon would definitely recommend to others”

Comfort Works 5 star review on 21st January 2017

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Posted 9 years ago

“I loved the personal chatty emails from Chris in response to my questions. The covers fit perfectly too.”

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Posted 9 years ago

“I could not be more thrilled with the slipcover I ordered from Comfort Works. Not only does it fit my couch perfectly, it looks amazing and arrived in only 10 days! The quality of the fabric is great and I love the piping I chose. Thrilled!”

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Posted 9 years ago

“We ordered a green velvet cover for our old Ektorp Sofa and a slipcover for the Jennylund Chair. They are simply stunning and the color is so beautiful (much nicer than on the fotos). I love the quality of the fabric - the covers were a bit narrow (as are the ones from Ikea) and fit perfectly. I was really pleased how fast the items got shipped from Hong Kong - We ordered on Dec. 31st and obtained them on Jan. 13th! Chuck was delightful and helped us with all our "stupid" questions - the whole transaction was very pleasant. The covers came very well packed (No creases!!!!). I would recommend this company and their products to everybody who needs new covers for their furniture. High Quality for a reasonable prize, that is something you do not get easily these days! Thank you!”

Comfort Works 5 star review on 16th January 2017

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Posted 9 years ago

“We recently got our Manstad cover and our old sofa now looks completely new! We choose the Liege Biscuit textile, which was a bit more expensive, but it really looks fancy :) Thanks!”

Comfort Works 5 star review on 4th January 2017

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Posted 9 years ago

“Everything about Comfort Works was simply wonderful!!”

Comfort Works 5 star review on 3rd January 2017

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Posted 9 years ago

“Beautifully made armrest covers for my IKEA Ektorp sofas. Fit, fabric and quality excellent. Very prompt dispatch and delivery from Hong Kong to a Scottish island. Highly recommended.”

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Posted 9 years ago

“The sofa cover is beautifully made and fits perfectly. Couldn't ask for more. Thank you.”

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Posted 9 years ago

“We got new covers for our IKEA Hovas sofa, and we love them! Beautiful and very well made. Also, the Comfort Works customer service is awesome - they responded promptly to our questions, kept us updated on the status of our order, and let us know what to expect regarding shipping.”

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Posted 9 years ago

“The slip covers are perfect. Felicia communicated throughout the process which was appreciated. The covers were delivered within a month of ordering - even though it was pre- Christmas when everyone is busy.”

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Posted 9 years ago

“These guys know how to do marketing. Personally for me the complimentary cushion covers were not needed and seem against the whole concept of sustainable consumption (as I will not use them). Also I did not receive a reply to my question by email. Finally I would not advise the fabric I chose as it really attracts dust and fluff. But the fitting is perfect and looks like high quality manufacturing!”

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Posted 9 years ago

“Really impressed with quality feels lovely”

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Posted 9 years ago

“Comfort Works is a great find! My very comfortable, but discontinued & shabby Ikea Ekeskog sofa now looks great again. Super speedy too! Ordered mid November and delivered on 12th December. Thank you Chris and team who kept in touch every step of the way.”

Comfort Works 5 star review on 23rd December 2016

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Posted 9 years ago

“Customer service replied promptly and orders came correct. I'd order through them again.”

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Posted 9 years ago

“What a great product and service!”

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Posted 9 years ago

“I recently purchased new covers for my Ikea sofa in emerald green in emerald green velvet. The covers are a perfect fit and look fab. The service and communication from Comfort Works was very good from start to finish. I will definitely be ordering another set of covers from them in the future. Thanks You. Jayne UK”

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Posted 9 years ago

“Absolutly perfect. We ordered a slipcover for our Ikea Allerum sofa and now it looks new! Fast and smooth shipment to Italy. Great communication. I can only recommend it! Thanks to Felicia and Chris.”

Comfort Works 5 star review on 18th December 2016

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Posted 9 years ago

“We ordered a cover for our Ikea Tylosand couch. We love or couch but with a child and pet it's been thru a lot. Ikea no longer makes this couch so we've been searching for a replacement cover for a while now. I found Comfort Works online and have to admit I was a little skeptical of what the quality would be, half expecting it to fit awkwardly with fabric that would not be comfortable, however when but when we got it it was exactly what we wanted. It fit great and the fabric was super comfortable! Thanks for saving our beloved couch Comfort works!”

Comfort Works 5 star review on 13th December 2016

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Posted 9 years ago

“I love my new sapphire blue velvet sofa cover is is perfect for winter, it arrived on schedule & fits my Ikea Ektorp sofa properly, it exceeded my expectations The customer service was excellent and all went according to plan”

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Posted 9 years ago

“Fit is perfect. Now my old sofa is like new”

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Posted 9 years ago

Comfort Works is rated 4.8 based on 4,722 reviews