Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a slipcover from Comfort Works for our Karlstad sofa (to replace another non-Ikea slipcover that had not held up well to two children and pets). We've had it for a bit over a month now and I am extremely pleased with it. The material is beautiful and the quality of workmanship is excellent. It fits very well and the overall effect is of a brand-new sofa. I absolutely recommend Comfort Works if you are looking to give your Ikea furniture a custom look.”

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Posted 8 years ago

“5stars+++++Comfort Works indeed, is a top notch, quality driven custom slip cover service. From the moment I entered their website, to receiving their product, the service has been quick, efficient and flawless. I requested and received fabric samples, received worthwhile advice, "use" the samples, rub them over your pets, see if their hair clings, etc. They walked me through sofa measuring situations, several confirmations, and I was amazed, for this company's location, a good distance around the world, from my home, how fast I received my slip covers. Their workmanship on the covers is amazing, I'm thrilled with the product. They don't even have any hanging threads. If you're considering slip covers, give this outfit your consideration, you won't be sorry. I had the pleasure of working with Chuck, and email makes this process so easy and convenient, he walks you through the process very efficiently. Thank you Comfort Works !”

Comfort Works 5 star review on 12th October 2016

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Posted 8 years ago

“I'm very sattisfied with the slipcovers, they look great. I received them in due time, shipped over to Belgium without any problem. I'm happy with the kind customer service.”

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Posted 8 years ago

“My Ikea Allerum sofa cover was falling apart and i was looking for a replacement. As Ikea had discontinued this line i'd to look elsewhere for the cover. Then i found " Comfort Works" website featured in The Apartment Therapy blog. i ordered the free samples which arrived soon and after deciding on the fabric and color of my choice i placed the order online.The covers arrived within 14 days and it was a perfect match for my sofa. i'm very satisfied with the prompt and efficient service.”

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Posted 8 years ago

“I just received my Ektorp 3 seater sofa slipcover in Rouge Ash velvet! I love it, the quality is great and it came very quickly! I would recommend this company to anyone!”

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Posted 8 years ago

“After living with my Ikea Hovas Sofa for almost 4 years, I needed a change. At the time I bought this sofa, there were very few colors to choose from, so I went with chocolate brown and was never truly too happy with the color. But, the sofa was always the perfect size and comfort. When I knew I had to change the slipcover, I got very nervous to see that Ikea no longer makes the Hovas sofa or the slipcovers for it...because I just could not part with this sofa, still being in excellent condition. So..I stumbled across Comfort Works, looked at photos, and read reviews. I decided to order some swatches/samples and chose the Kino Charcoal. I got the slipcover today and was extremely pleased with the quality and feel of the fabric. The color tends to pick up a bluish tint...which I did not really notice in the swatch/sample. My living room now feels lighter and fresh! Overall, extremely happy, but just wish the slipcover was more like the photo on their website which definitely looks more like a charcoal color than blue/gray. Check out my before and after photos. There is obviously no doubt, that if you are wanting to keep your Ikea couch and needing to replace the slipcover...Comfort Works is the place to use!! I do highly recommend them. Cannot beat the price!!”

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Posted 8 years ago

“I am so happy with my new slipcovers from Comfort Works for the Ikea Karlstad sectional. The zippers were well made and each was tagged"bottom" or "top" cushion- nice touch! I chose the Nomad Sand fabric and I love the softness and color. Also, as I was not a big fan of dismantling the sectional , so Chuck at Comfort Works came to my rescue and customized it so that the base covers slipped over easily, without taking apart the whole thing-love it!! They also shortened the skirt per request to show the legs, which will be replaced with tapered legs. I really appreciated the prompt responses to my queries, and the suggestions and assurances of design and fit. And all the way from Australia sooner than promised! Kudos all the way 'round!”

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Posted 8 years ago

“Love the Lillberg sofa covers! I can't say enough how much I love these covers and the service of this company! For those have seen my "new" sofa, they've given it excellent reviews. Highly recommend the wait for getting customized covers for your discontinued IKEA item - price is very affordable and the quality is excellent!”

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Posted 8 years ago

“We ordered covers for our Ikea sofas and they fitted perfectly and we were very happy with the grey colour which was exactly as we wanted, in all a very happy experience and purchase”

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Posted 8 years ago

“The Beddinge sofa cover is a perfect fit and very well made. If we need another replacement, or just want a change, we'll come back to Comfort Works.”

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Posted 8 years ago

“Everything was perfect. The quick delivery in 7 days!, the package, the communication about the order and the slipcover itself. Easy to fit and really beautiful. Thank you.”

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Posted 8 years ago

Thanks so much for the feedback, Lizette :)

Posted 8 years ago

“I had hard time choosing just one cover option for my IKEA Soderhamn sofa, but ended up choosing Shire Cloud which has wool in it. The texture is beautiful, but subtle and the fabric is warm and cozy, just perfect for the autumn and winter! My covers arrived just in few weeks and I love the quality. Perfect choice for our family!”

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Posted 8 years ago

“I ordered a slip cover for Poang armchair and Solsta Pallbo footstools. All items were delivered very speedily to the UK with Chuck keeping me updated every step of the way. As it happens there were some fitting issues which turned out to be because I had a rogue chair model. Communication with Chuck was absolutely first class and we quickly resolved the situation. The quality of the workmanship on the covers is fab, with double seaming and finishing etc, and the customer service second to none. I would definitely recommend.”

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Posted 8 years ago

“I have always loved my Tomelilla couch from Ikea, but after a few years, I was devastated to find out Ikea now longer made them, so I was stuck with the original cover. So I was thrilled to discover Comfort Works, and its selection of couch covers. It makes me wish I had another Tomelilla couch so I could buy more covers!”

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Posted 8 years ago

“Chuck, I got my covers here in NYC on Friday and we put them on on Saturday. I am absolutely amazed at how good this 10 year old Mysinge sofa looks! It looks brand new and very high end. The color is gorgeous and the fabric is luxurious. Thank you all so much for a total shopping experience - just when I thought customer service had disappeared. I'll be back for a new set for the summer.”

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Posted 8 years ago

“I was disappointed when Ikea discontinued the Hovas line because my original off-white slipcover was in terrible shape and I needed a replacement. I was so glad to find Comfort Works. I ordered the replacement slipcover in Kino Ash and my couch looks brand new! The cover was expertly packaged and well-protected for its journey to the USA. Production took about 4 weeks and I had my new slipcover 2 days after I received the shipment notification. I look forward to purchasing from Comfort Works again when my living room needs a color change!”

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Posted 8 years ago

“I spent a lot of time looking for covers for my old Karlanda couch. I read very good reviews about Comfort Works but I finally made my decision based on the price, the quality of the fabric and the color. I bought Kino Sunset. Chuck was very nice and made me feel like my opinion and satisfaction was important for them. I thought I would have to wait a month or so before having my covers and just in a few weeks I had them at my door. I am extremely happy with the service and the product. My couch looks brand new and even though Kino Sunset is a heavy duty fabric, it feels soft and comfortable. I am soon going to purchase a new cover for my Karlanda armchair. I recommend Comfort Works.”

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Posted 8 years ago

“Thank you Comfort Works for the prompt delivery of the slipcovers. I love the quality of the fabric and the workmanship. I am pleased with the new look of my sofa. However, it really took great pains and much effort to disassemble the sofa. My husband and I worked through the night to change the covers and it was so laborious that I would not want to change my covers anymore. (Manstad is really quite a handful but I am sure other Ikea sofas are not that complicated.) Overall, I am happy with my purchase and how it turned out.”

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Posted 8 years ago

“The Kramfors sofa cover designed and made by Comfort Works is great, it actually performs better than the original, we are very pleased. Dealing with their service team was easy and efficient as well, they contacted us if needed and were friendly and professional. We are happy with the purchase and would recommend these products to colleagues and friends.”

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Posted 8 years ago

“Bought a cover for Karlstad 2 seater sofa. Really nice fabric and looks so much neater, but is not quite as well fitted as the original. But perhaps it will shrink when washed. At the moment its a big saggy. Still good service and delivered when they said it would be. Would probably use again.”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews