Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,703 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a cover for Karlstad 2 seater sofa. Really nice fabric and looks so much neater, but is not quite as well fitted as the original. But perhaps it will shrink when washed. At the moment its a big saggy. Still good service and delivered when they said it would be. Would probably use again.”

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Posted 8 years ago

“??????????????????????8??????????????????Nomad Grey???Tylosand?????????????????????????????????????????????????????”

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Posted 8 years ago

“We ordered Slipcovers for our 2001 Ikea Karlanda corner sofa and chair through Comfort Works. We received them within 5 weeks. The Slipcovers fit perfectly and were well-made. We love them and have gotten many compliments on them. It was a great fix to save our worn, faded, but still structurally good furniture. The customer service was fantastic! I would highly recommend Comfort Works!”

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Posted 8 years ago

“Like anybody might, I worried a little about how things would work out, with Comfort Works thousands of miles from me, making a new slipcover for my old, discontinued Karlanda sofa. But they did everything exactly right: sent me a great selection of fabric samples; responded quickly to my order (via email); and delivered exactly the product I ordered. The world can be a beautiful place. And thanks to Comfort Works, so is my living room.”

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Posted 8 years ago

“Very pleased with the KINO! Loved the product! The workmanship was great quality, the fit was better than the original factory fit. Very durable fabric, washes like a dream! Has already been put to the test by a 2 year old and 2 dachshunds!”

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Posted 8 years ago

“Hello Chuck, I recieved my custom order and what a HUGE transformation to my Manstad couch! Great quality and now the couch looks brand new. Glad i found your company.”

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Posted 8 years ago

“I bought a Manstad Regular Fit in Nomad Red in mid September 2014. I am very happy with the purchase -- this cover turned a sofa that I basically needed to get rid of into almost like-new, at a price that was half of buying a new one. I eventually got the Loose Fit model at no extra cost because of some delays in the fabric batch, but installing it was also really quick and easy nevertheless. Took me about an hour overall - 10 minutes to put the cover on, the rest of it for dismantling the sofa and putting it back together. Their service was really good too. The cons - it takes a while to get it and it's really a "Loose Fit" - it's not air tight and you do get some wrinkles. Overall - good value for money.”

Comfort Works 4 star review on 11th October 2016

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Posted 8 years ago

“I've ordered covers from Comfort Works for my armchairs, sofa and footstools. Every time the customer service has excelled beyond my expectations. Delivery within 8 days. Beautifully made. I don't know what I'd do without my Comfort Works covers, because the original Ikea ones are not stylish colours or textures. Plus one of my lounges was an extinct Ikea model - for years I put up with a faded brown original cover. I've moved house 3 times in 2 years. Each time I've had to adjust the sofa to match the walls and flooring (renting). It's so nice to have a wide range of colours to choose from with Comfort Works. They wash well and are perfect for messy dogs and babies. I highly recommend them to anyone.”

Comfort Works 5 star review on 11th October 2016

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Posted 8 years ago

“I needed to revamp my Kramfors leather sofa, which had stains and scratches on seat cushions. I googled and found Comfort Works. As they were literally on the other side of the world I did hesitate, thinking the postage would be high, communication would be delayed and that it would take a long time. I could not have been more wrong. After reassurance from the great online reviews, I gave them a go. From the initial point of contact Chuck and the team were exceptional in their customer-oriented approach. They gave me great advise, sent me a swatch (when I could otherwise have made a big error on the order) and were prepared to send me more fabric so that I can make scatter cushions. This was something I had asked of a UK based company which does covers for IKEA sofas - their response to my question on extra fabric was a flat 'no'. What a difference compared to Comfort Works! They followed up on every query virtually immediately, at one point instant messaging me throughout the ordering process and even thanking me (for taking half an hour of their time to sort out my order). What a team, I've never experienced such super service, customer focus and delight on receiving a terrific product. the A massive thank you to you all for what has been exceptional service and delivery. The sofa looks great, is far more comfortable than it ever was, now coordinates in the room better and saves me 1,000 euro in buying a new one. Additionally, I feel much more 'eco' in saving a perfectly functioning sofa from refill. Great result, highly recommend this company,”

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Posted 8 years ago

“The slipcover I purchased (Grey 'Nomad' for the Ikea Beddinge) is holding up well and still looks good. I'm also very pleased by the level of customer service shown by your company. The timely e-mails and follow-ups I received will go a long way. However I would suggest that you expand your options of fabrics. Keep up the good work.”

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Posted 8 years ago

“The slipcover is fantastic. We actually had a PVC covered klippan and its not removable.. BUT... we love the sofa and not too keen on PVC so decided to put the fabric over it.. What I did was to hot glue velcro under the sofa. It works like a charm and with the velcro in place it prevented the fabric from moving around if you know what I mean. We are pleased with the workmanship and will be ordering another one soon cos we need to launder the current cover. Good excuse to get another one. :D We have been telling our friends what a good job you guys did and to look you up should they need a slipcover done. Thanks again for the good work.”

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Posted 8 years ago

“The slipcover is amazing! I've recommended your products to a few friends. We are truly amazed at the quality and very much appreciated that you took the time to make a new set for us because the materials were not up to your very high standards. ?One criticism I have: while the slipcover was relatively easy for my husband and I to install, perhaps a set of instructions could be sent with it? I don't recall ever receiving any. ?Again, thanks so much for striving to be the best. I know you're a small company so I'll make sure to recommend you when I have the chance!”

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Posted 8 years ago

“This slip cover is amazing and really makes me feel like I have a brand new couch! The color is so vibrant and the material is both durable and easy to care for. As for shipping, it arrived earlier than anticipated and with no problems whatsoever. I will definitely order again from Comfort Works. Keep up the great work!”

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Posted 8 years ago

“Great cover better thank what i thought is perfectly Made and the color is exactly as shown in the website very fast delivery I am really satisfied with the product”

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Posted 8 years ago

“Good quality product; perfect match for old IKEA sofabed. Delivery to Spain was very quick from the time of order. Highly recommendable.”

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Posted 8 years ago

“The fabric of the chair cover is fantastic. I have enjoyed the cover very much. It fits perfectly.”

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Posted 8 years ago

“We were thrilled that we were able to receive so many samples and so quickly. My husband somehow convinced me to get our cover in the blue velvet and its divine. Everyone that comes over comments on how beautiful the color is and, more importantly, how soft the fabric is. They could easily charge twice the money for their work. It arrived quickly and was super easy to put on.”

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Posted 8 years ago

Hey Sharin, Glad you love the Rouge Indigo slipcovers for your Karlanda sofa :) We're pretty happy to have played a part in saving your old couch and the velvet would have been a dramatic change! Let us know if you have any questions. Best wishes, Felicia

Posted 8 years ago

“I wanted the slipcovered look for my beach house, but I did not want to spend a fortune. Searching brought me to Comfortworks! I actually bought 2 new IKEA sofas to go with the slipcovers for this project. The fabric choices were amazing!! The covers arrived on schedule and fit perfectly. I could not be happier. Thank you to all at the Comforworks team for a great experience.”

Comfort Works 5 star review on 3rd October 2016

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Posted 8 years ago

Your Karlstad sofas looks really great with the long skirted slipcovers :) Thank you so much for sharing your picture with us! We're glad you're happy with our products and service too. Best regards, Felicia

Posted 8 years ago

“Our newly-purchased black IKEA Lugnvik sofa-bed had collected stains and faded over just a few months. Thanks to Comfort Works' customized slipcover and attention to detail, our sofa has gotten a new life! The slipcover looks great & fits pretty well, considering no one else makes covers for the Lugnvik. I will happily recommend Comfort Works to friends & family. Great customer service too. Usha”

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Posted 8 years ago

“Delivered high quality cover for my old IKEA Mysinge sofa.”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,703 reviews