Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,724 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a chair cover for $279. It didn’t fit, so I sent them pictures of the chair, and they told me it would need to be a custom order, for an extra $633, and a return/refund was off the table. After digging thru reviews I see that it’s a fairly Common practise for them. I would strongly avoid using them.”

Helpful Report

Posted 2 years ago

Hi Ashlei! Dang! sorry to hear that the covers you got from us didn't fit! Unfortunately, we discovered it was because you bought covers for the Crate and Barrel Petrie Midcentury Armchair, whereas your actual armchair, though really similar-looking, was made by a different manufacturer altogether, by Urban Barn. All our covers are meant to fit the specific model it was designed for, and the only way we can get a set of working covers for you now would be to get them made-to-measure (fully custom-made) instead because we do not have pre-existing templates for the Urban Barn-made chair that you own. Hope you'll understand and we're here to help if you'd still like to proceed with your custom armchair covers. -Melvyn from Comfort Works-

Posted 2 years ago

“I was so happy to find Comfort Works because I needed new covers due to wear & tear and my dog. I could not be happier with the covers! They fit perfectly and the quality is great. Comfort Works also had great customer service.”

Comfort Works 5 star review on 3rd September 2023

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Posted 2 years ago

Hi Alexandra, we're so happy to hear that you're enjoying your couch's new look! Thank you for trusting us with your covers and please send our love to your pup :) - Mira from Comfort Works

Posted 2 years ago

“We have a Pearce sectional from Pottery Barn and purchased the Brushed Cotton Sand with knife edge for the cushions. Very satisfied with the quality. Had no problems with the delivery came straight to our house via UPS. They ensure you get the correct size for your cushions. The price was fair given they are custom made and the quality stitching. I live in Texas and couldn't find anyone in the US to do this work. Highly recommend Comfort Works. With these covers you sofa will last a lifetime.”

Helpful Report

Posted 2 years ago

Hello Janet, thank you so much for your kind words! We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Just perfect. The size, the look, the fabric are exactly as expected, the expedition was on time (even earlier), packaging is great. The plies in the fabric disappeared in 24 hours and I'm so happy that my couch looks as new now, thanks to you:)”

Comfort Works 5 star review on 31st August 2023

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Posted 2 years ago

Hey there! We can't thank you enough for leaving us such a thoughtful review. We're ecstatic to hear that you're enjoying your new covers :) - Mira from Comfort Works

Posted 2 years ago

“I LOVE my new slipcover for my PBSquare Arm Comfort couch in white canvas. It fits perfectly and was 1/3 the price for a replacement from PB. The Comfort Work team was wonderful to work with through the process of measuring, checking and double checking. Hannah was especially attentive to my many, many questions and always responded timely. I highly recommend this company and will be ordering again soon.”

Comfort Works 5 star review on 30th August 2023

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Posted 2 years ago

Hey there, Marcia! We're over the moon to hear that your experience with us was a great one. Thank you for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I ordered the stocksund 2 seater sofa and armchair covers in oatmeal. They arrived quickly and neatly packaged. Fabulous quality(better than the original) great fit and colour. Would highly recommend”

Helpful Report

Posted 2 years ago

Hi there, Elaine! Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you're enjoying your new covers. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Delivery arrived in good time. Well packed in lovely bag and ribbon! Garment has been made to a High Standard. My chair is not an IKEA but I took the chance given the measurements of said chair and the cover fits very, very well.”

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Posted 2 years ago

Hi Rose, we can't thank you enough for the kind words. We're so happy to hear that you're enjoying your chair's new feel :) - Mira from Comfort Works

Posted 2 years ago

“I bought a slipcover for my very old Pottery Barn sofa designed by Mitchell Gold. Pottery Barn no longer sells this slipcover and has changed the design of this sofa...... I would have to buy a custom slip that would be the cost of a new sofa- THEN I found Comfort Works.... They are wonderful- first, they sent me fabric samples free of charge then when I chose my fabric the slipcover arrived more quickly than expected. It is perfect. Fits much better than the original from Pottery Barn. I wholeheartedly recommend Comfort Works!”

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Posted 2 years ago

Hi Vaughn, thank you so much for the kind words! We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I am very pleased with my order from Comfort Works. The customer service is very friendly and helpful. The package was delivered very quickly. I ordered new cushion covers for my Kramfors leather sofa. The material is very close to the original. The cover has no seams on the top. That is the only visual difference. All in all SUPER!”

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Posted 2 years ago

Hi Beck, thank you so much for letting us know. We're so happy to hear that your experience with us was nothing short of pleasant and that you're enjoying the new look of your Kramfors. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“My couch is an Ashley couch called alesandra, I have three couches. I have a love seat, a sofa, and a chair and a half. I only covered my love seat, to see how much I would like the covers, and I’m glad I stuck with the process, the covers are cozy and form fitting. The samples will tell you if you’re able to machine wash them or not, or some small directions on keeping them fresh looking. I chose the comfort chenille sandstone material, which closely resembles my couch. It’s a great breathable fabric. I really love their customer service, thanks again comfort works !”

Comfort Works 5 star review on 23rd August 2023

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Posted 2 years ago

Hi Lovelle, we can't thank you enough for leaving us such a great review. We're over the moon to hear that you're enjoying your Ashley's new look. Thank you again for all your continued trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Bought new covers and arm covers. Good value, fit well and delivered on time and well packaged. Would highly recommend.”

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Posted 2 years ago

Hey there, Jane! Thank you for sharing your experience with us - we're so happy to hear that it was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I am beyond happy with my purchases from comfort works. We purchased covers & armrest covers for our Karlstad couches and they fit perfectly. Looks like we have brand new couches. On top of their great quality, I live in the U.S. and my items arrived remarkably fast. Definitely one of my favorite e-commerce discoveries.”

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Posted 2 years ago

Hi David, we're beyond ecstatic to hear that you're enjoying your Karlstad's new look and that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I love my new couch cover It is so crisp. My couch looks brand new. Fits perfect!! I am ordering a chair and ottoman cover too!”

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Posted 2 years ago

Hi there, Marti! We're so happy to hear that you're enjoying your new slipcovers (and are thinking about new ones). Thank you so much for all your trust and support :) - Mira from Comfort Works

Posted 2 years ago

“Great quality and materials! Also amazing updates and communication with this company. But for us the slipcover was a bit bigger than my chair. I will have to figure something else. I wish they had more sizes to accommodate different size wing chairs. Anyhow I will be back for my Pottery barn couch!”

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Posted 2 years ago

Good day to you, Veronica! We can't thank you enough for all your kind words and support. Please feel free to reach out to us again at any time :) - Mira from Comfort Works

Posted 2 years ago

“Quick delivery to the US. Gorgeous slipcovers. Perfect fit! My Crate & Barrel sofa looks like a new piece of furniture.”

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Posted 2 years ago

Hello there, Sue! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your Crate and Barrel's new look. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Love my new covers! The old IKEA sofa looks brand new. Really good quality and fabulous colour. Very pleased indeed”

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Posted 2 years ago

Hi Lisa, thank you so much for taking the time to leave us such an amazing review. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I love working with comfort works! They are both professionals at making beautiful slipcovers but also customer service. This is my 2nd order and I would do it again”

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Posted 2 years ago

Hey there, Julia! Thank you so much for all your kind words. We're over the moon to hear that your experience has been a great one so far. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“古い無印良品のソファでカバーが廃番のためこちらを注文しましたがとても良い品物でした。発送も思っていたより早くて良かったです。”

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Posted 2 years ago

“recently ordered some seat cushion covers for a 20 year old ikea sectional. received them in 2 weeks! they are a perfect fit and constructed well. i would highly recommend this company. lorraine petersen”

Helpful Report

Posted 2 years ago

Hi there, Lorraine! We can't thank you enough for leaving us such a wonderful review. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Unser Sofa hat jetzt einen sehr schönen neuen Bezug - eigentlich ist es ein neues Sofa! Die Kommunikation mit Comfort Works war sehr nett. Besonders gut fand ich auch das System der genauen Vermessung, die Anleitung zum Maßnehmen und die anschließende Prüfung auf Plausibilität? Vielen Dank, wir bestellen bestimmt wieder!”

Helpful Report

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,724 reviews