Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it took quite a while for the order, it was well worth the wait. My Arhaus slipcovered chair looks completely refreshed. I love the fabric and the workmanship is of good quality. There are some places in the back of slipcover that don't fit perfectly but I can adjust it, it might have been how I measured it. I am looking forward to ordering a slipcover for my Arhaus sofa to go with the chair. Good customer service!”

Comfort Works 4 star review on 21st January 2022

Helpful Report

Posted 3 years ago

Hey there, Jennifer! Thank you so much for leaving us a review. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“This is my second time ordering from comfort works.. Received my slipcovers in under 3 weeks. They wash nicely and I put them back on damp. Sturdy.”

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Posted 3 years ago

Hey there, Donna! Thank you so much for your kind words. We're thrilled to hear that you're enjoying your Ektorp's new feel. Have an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“This is my second time ordering a sofa cover from Comfort Works. The covers fit perfectly and the material is very soft, comfortable and easy to maintain. My dog loves to spend time on the couch and it still looks great! The ordering process was also very straightforward and convenient, and the covers arrived even earlier than I thought! I would order again next time I decide to freshen up the look for my apartment.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Everything was so simple and easy! I love that you can get fabric samples before purchasing. If I wouldn’t have been able to see the fabric in person I may have went with a different fabric and color and I absolutely love the one I chose. The fabric is such high quality and soft, I’m obsessed. They are slightly bigger fitting but it makes it very easy to get them on!”

Comfort Works 5 star review on 20th January 2022

Helpful Report

Posted 3 years ago

Hey there, Sydney! We can't thank you enough for leaving us such a thoughtful review. We're beyond ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I am DELIGHTED with my new covers. They fit my Ektorp 3 seater perfectly and the quality of the stitching, zips, etc. is all excellent.”

Helpful Report

Posted 3 years ago

Hey there, Monica! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your covers. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Ich bin zufrieden, finde lustig, dass bei den Sofakissen, ein Reißverschluss oben und einer unten ist aber schade, dass anscheinend in China genäht wurde (und ich es vorher nicht mitbekommen habe).”

Helpful Report

Posted 3 years ago

Hallo und vielen Dank für deine Bewertung. Es ist vollkommen richtig, dass wir unsere Bezüge in Shenzhen, China in unserer hauseigenen Schneiderei anfertigen und von dort aus verschicken. Diese Information geben wir an mehreren Stellen und du kannst gerne mehr über uns und die Kollegen aus der Produktion erfahren: https://comfort-works.com/de-de/content/unsere-geschichte-424/ Wir wünschen dir alles Gute und viel Freude mit den Bezügen. :) Viele Grüße Simon

Posted 3 years ago

“I have an old "Maison du Monde" Bastide couch and I was really happy to find new covers for it. The delivery once on time with no extra cost and well packed. The color is perfect, with no trace of discoloration as I could read in some comments. BUT! this is not perfect. Here are the negative points: - The covers are slightly too big for the bottom but really too big for the small cushions. - Also, the velcro tape is sewed upside down. The scratch part should have been sewed directly on the fabric (as on the old cover) and not be the removable part as it is now, so I had to figure out how to fix the cover to the bottom. - The finishings of the model (Bastide) are not the same as on the orignal one, less details on the back/botton of the couch. - Finally, my cat scratched once (only once!) the fabric and we can already see his claws' traces on it. Ok, we didn't choose the specific fabric for claws but it was written for the one we choose that it is fine for animals as well. So ok I'm happy to have a new cover but the price is too high and I'm wondering if the quality will last on a long term use. I'm assuming that if I would have taken the most expensive fabric on the website, the quality would have been better but I didn't choose those because it was almost the full price of the couch when I bought it so ... it doesn't worth it. I wouldn't recommend those covers.”

Helpful Report

Posted 3 years ago

Hi Terreur! Thanks for your feedback about our covers. We're a little worried to hear about the fit and fabric issues that you mentioned and would definitely like to investigate this further for you. Would it be possible to drop us an email at info@comfortworks.com.au with some photos of your sofa covers? Hope to hear from you soon! -Melvyn from Comfort Works-

Posted 3 years ago

“Je suis ravie de mon achat. La housse est très bien faite et le tissu de bonne qualité. L expédition a été bien plus rapide que celle annoncée lors de ma commande. 😊”

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Posted 3 years ago

“I got a slipcover for my IKEA farlov sofa. IKEA only has four options for it and they are not pet friendly. The comfort works cover fits better than the original and is pet friendly. We got the color acorn and love the way it’s transformed our family room.”

Helpful Report

Posted 3 years ago

Hey there, Elizabeth! Thank you so much for leaving us such a wonderful review - your Farlov is looking absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I ordered a slipcover for my Ikea armchair and whilst the initial cover did not fit correctly, the customer service team and Jun Lin in particular bent over backwards to redesign the pattern and send replacements to ensure the fit is perfect. I’m so thrilled with the finished result. Highly recommend ⭐️”

Comfort Works 5 star review on 19th January 2022

Helpful Report

Posted 3 years ago

Hey there, Catherine! Thank you so much for leaving us such a great review. We'll be sure to pass the message on to our team, they'll be absolutely thrilled to hear from you. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The result is fantastic ! The delay (to manufacture this product, to send it) was very short ! I am happy and i warmly recommand Confort Works... A big big thanks.”

Helpful Report

Posted 3 years ago

Hey there, Boisel! Thank you so much for your wonderful review. We're so happy to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Arrived quickly & exceeded my expectations! Our cats had completely shredded the new article couch and now it looks brand new again. Was definitely nervous about a slip cover looking frumpy but it fits like a glove!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Our new slipcovers look amazing. Our IKEA chairs were pretty gross after many years, but the chairs themselves were in good shape. Now we have brand new looking chairs! We were so excited to get them on that we didn’t even iron them. Eventually we’ll take them off to do that and share some photos.”

Helpful Report

Posted 3 years ago

Hey there, Christina! Thank you so much for leaving us such an amazing review. We're so happy to hear that you're enjoying your Ekero's fresh look. Thank you again for trusting us with your covers and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Obsessed! The vegan leather is beautiful and buttery, already planning to order more! Shipping was also much quicker than expected. Thank you!!”

Helpful Report

Posted 3 years ago

Hey there, Caitlin! Thank you so much for the kind words. We're thrilled to hear that you're enjoying your Poang's new look and feel. Thank you again for trusting us with your covers and for all your continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Covers fit perfectly, fabric is soft and beautiful, our cat ruined the original upholstery, I selected the scratch proof velvet in hopes that it will hold up, purchasing covers was half the price of a new sofa, very happy to extend the life of our sofa!”

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Posted 3 years ago

Hey there, Sarah! We can't thank you enough for leaving us such a wonderful review. We're so happy to hear that you're enjoying your Sven's new look. Thank you again for trusting us with your covers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We are very happy with our covers. They fit well and are great quality. Customer service was friendly and helpful. I've already recommended Comfort Works to several friends and family.”

Comfort Works 5 star review on 18th January 2022

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Posted 3 years ago

Hey there, Christiana! We can't thank you enough for leaving us such an amazing review - your West Elm sofa is looking absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I ordered a custom sofa cover and I’m very pleased with the results! The moment I opened the package, I could feel the quality and see the attention to detail that went into creating the final piece. For reference, my sofa has no arms or cushions and is upholstered with vegan leather. I chose a single-piece option with a long skirt and plain seams in the Texture Weave fabric (Storm). The fabric swatch samples were a great idea and having them in my hands really influenced my decision. The ordering process was smooth and customer service was helpful and pleasant. Omar answered all my questions while providing check-ins and updates along the way. International shipping was about 2 weeks, which is super quick considering it was over the holidays and general delays due to varying lockdown situations. I appreciate the care in both service and product, and would highly recommend them. Don’t forget to support small businesses, even if they’re not in the same country as you!”

Comfort Works 5 star review on 17th January 2022

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Posted 3 years ago

Hey there, Rachel! We can't thank you enough for leaving us such a stellar review - your sofa is looking fantastic. We're so happy to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We are very happy with the product. Perfect fit and very good quality. Feels like we have a brand new couch. Can highly recommend choosing Comfort Works.”

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Posted 3 years ago

Hey there, Weber! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your Karlstad's new look and feel. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Just wanted to drop a note to say that I am very happy with my order. It was shipped quickly and arrived before I thought it would. The materials are spot on and fit perfectly. I will definitely recommend you to family and friends. Thank you!”

Helpful Report

Posted 3 years ago

Hey there, Ken! Thank you so much for your kind words. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you a fantastic day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Great products...and arrived really fast, too. We put new upholstery on all of our existing IKEA furniture. Great fit, great quality.”

Comfort Works 5 star review on 13th January 2022

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Posted 4 years ago

Hey there, Tristan! We can't thank you enough for leaving us such a wonderful review - your Karlstads are looking fantastic. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your continued support and we wish you an amazing day ahead! :) Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,718 reviews