Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,683 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products...and arrived really fast, too. We put new upholstery on all of our existing IKEA furniture. Great fit, great quality.”

Comfort Works 5 star review on 13th January 2022

Helpful Report

Posted 3 years ago

Hey there, Tristan! We can't thank you enough for leaving us such a wonderful review - your Karlstads are looking fantastic. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your continued support and we wish you an amazing day ahead! :) Mira from Comfort Works

Posted 3 years ago

“Customer service was excellent, ordering was easy. My only complaint is the fit is a little loose on the pillows even after washing and drying. The 4 star is for that , regarding the company they are 5 star. By the way , the price was 1/2 what I would have been Charged if ordering from a Rowe furniture dealer.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a great review. Regarding the fit issue, please write in to us via email at info@comfortworks.com.au with your order number (CW-xxxxx) and we'll be able to review the fit and see how we can help from there - speak soon :)

Posted 3 years ago

“I loved my slip covers. I only ordered one for one section to make sure they fit and were well made. They were, so I ordered covers for the rest of my Pottery Barn sectional.”

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Posted 3 years ago

Hey there, Steven! Thank you so much for the kind words. We're so happy to hear that you're enjoying your PB Comfort's new look and feel. Thank you again for your continued support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Excellente qualité de tissu, je suis ravi de mon choix. Mon canapé s'est offert une seconde vie !”

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Posted 3 years ago

“Thank you for the quick delivery of my new sofa cover! Color and quality are very good, it fits perfectly. What a sustainable alternative to buying a new sofa. ❤️”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a great review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Great customer service. Great product. Will definitely use them again. My couch has a second life!!”

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Posted 3 years ago

Hey there, Emily! Thank you so much for the kind words - we're ecstatic to hear that you're enjoying your Ektorp's new look. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“After searching the whole internet for a covers for my IKEA sofa I found it only with them. Deliver quite fast (two weeks) which is reasonable for international delivery. Material is really good and as described. Size and is perfect and exactly like the original. Color is almost the same as the original also. Happy with their service and I Already placed my second order. Keep up the good work 👍”

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Posted 3 years ago

Hey there, Ehab! Thank you so much for leaving us such a stellar review. We're so happy to hear that you're enjoying your Vallentuna's new look. Thank you again for your continued support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We are so pleased with our new slipcovers from Comfort Works! We purchased a Pottery Barn Basics sleeper sofa, chair and ottoman and slipcovers many years ago. When it was time to replace them, we were stunned at the high cost from the original company. We found the Comfort Works site and were impressed with the reasonable prices. I ordered fabric samples and once we made our choice, we began the measurement process. Many measurements and photos are requested to ensure a great fit. Several weeks later, the slipcovers were delivered and when we put them on, we were amazed at the absolutely perfect fit- much better than the originals! I would highly recommend Comfort Works for their quality slipcovers and stellar customer service (thanks,Omar)!”

Comfort Works 5 star review on 10th January 2022

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Posted 3 years ago

Hey there, Grace! We can't thank you enough for leaving us such a great review - your PB Basics are looking fantastic. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Great slipcover that fits our PB Classic sectional perfectly!! Great workmanship, price and fast delivery at 1/3 price of the original. Wouldn't order from anyone else!”

Comfort Works 5 star review on 8th January 2022

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Posted 3 years ago

Hey there, Caryn! Thank you so much for leaving us such a glowing review - your sectional is looking absolutely fantastic. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Comfort Works saved me from buying a new couch. My Karlstad covers were wearing out from frequent washings so I started looking at new furniture. However, there was nothing wrong with my current couch. I decided to just reconfigure it by adding a chaise piece and ordering a new cover for the whole thing. Half as much as new couch would cost me and there was nothing wrong with the main parts of my current couch. Order arrived in only 4 weeks and the fabric we choose is amazing. I am loving the whole new look in my living room. I also love that these covers are quite as tight as the originals which makes my couch more comfortable because there is a tiny bit of give. The original covers made it extra firm.”

Helpful Report

Posted 3 years ago

Hey there, Kate! We can't thank you enough for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your Karlstad's new look. Thank you again for trusting us with your slipcovers and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I’m 100% satisfied, it’s as if I bought a new sofa!!”

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Posted 3 years ago

Hey there, Moiroud! Thank you so much for the kind words - we're stoked to hear that you're enjoying your new covers. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Tout est parfait, merci egalement pour la rapidite de livraison”

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Posted 3 years ago

“Arrived in record time and fit perfectly. The cat is yet to test out the claw proof material but I’m sure it only a matter of time! Would highly recommend as it was difficult to locate a cover for my chair anywhere else online.”

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Posted 3 years ago

Hey there, Lisa! Thank you so much for leaving us such a glowing review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Excellente expérience avec Comfort Works. Notre nouvelle housse de canapé est parfaite, tant pour ses dimensions que pour la qualité du tissu.”

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Posted 3 years ago

“I looooove love love my slipcover for my sofa! I was very surprised at how fast I received my order, and the quality of the workmanship and product are wonderful. Highly recommend!!!!”

Comfort Works 5 star review on 7th January 2022

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Posted 3 years ago

Hey there, Elizabeth! We can't thank you enough for your kind words - your PB Basic looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I had awesome experience with this company. The sofa covers were perfectly match and nice and neat has been sewn. Color of the cover was as expected. Delivery box was very nice and well packed. Even though the price was higher than expected, I was satisfied by the service and product. Well done, and I look forward to get another cover, if I can afford it.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a thoughtful review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Il manquerait une petite notice écrite pour faciliter la mise en oeuvre, la vidéo n'étant pas complète et exhaustive. Sinon, le tissu n'est pas totalement ajusté mais semble solide pour durer.”

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Posted 3 years ago

“After my tenants destroyed my Ikea couch cover, I was desperate to find a new one so I could resume renting the house. IKEA was out of stock on the cover and so I searched and found Comfort Works. I was thrilled with the selection of colors and fabrics and ended up ordering upon my first visit to the site. The cover came in a few weeks and the communication along the way was fantastic. The quality and fit of the cover is even better than the IKEA original! I am so pleased with it! I have nothing negative to say as my experience and the product were both GREAT!!”

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Posted 3 years ago

Hey there, Carey! Thank you so much for leaving us such a thoughtful review. We're so happy to hear that your experience with us was nothing short of pleasant and that you were able to save your sofa. Thank you again for trusting us with your slipcover and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely love this sofa cover from comfortworks!! Beautiful color, great quality and perfect fit!! Couldn’t be happier!”

Comfort Works 5 star review on 5th January 2022

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Posted 3 years ago

Hey there, Shannon! We can't thank you enough for leaving us such a glowing review - your Lounge II looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“I am so happy with my slip covers. I plan to order more. They are a perfect fit and all communication with them was efficient and excellent. I hope they continue to do business as companies like this are rare. High quality, reasonably priced and customer service oriented. Don’t hesitate if you are looking into ordering a slipcover!”

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Posted 3 years ago

Hey there, Swapna! Thank you so much for leaving us such a fantastic review. We're thrilled to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for choosing us and for your continued support! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,683 reviews