Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,687 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 4 star review on 4th June 2025

Sandy R

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the fabric and stitching of the sofa covers are excellent. I own an IKEA Karlstad 3-seater sofa and the lounge seat, which has been discontinued. I am glad to be able to purchase the covers from here. The process is seamless: I ordered the fabric samples which really helps in finalizing my order. Also, really appreciate the little details which show the thought and care that have gone into making their products, e.g. the original Karlstad covers had a velcro strip on the lounge covers that were really narrow and do not grip the base correctly. Comfort Works's lounge cover had a much wider velcro strip which does an amazing job at gripping the base. Really love the Urban slipcover style (minimalist-look, without piping), wanted to order another set but realized that option is no longer available. Will it be back?”

Helpful Report

Posted 3 years ago

Hey there, Jon! We can't thank you enough for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your Karlstad's new look and that your experience with us was nothing short of pleasant. Please feel free to reach out to us via email if there's anything we can help with! :) - Mira from Comfort Works

Posted 3 years ago

“Consiglio di fre attenzione all'ordine se sbagliate modello o colore non c'è modo di cambiare. Non fanno cambi e non rimborsano. I prezzi sono assurdamente alti, tanto vale comprare un divano nuovo. La qualità è media nulla di eccezionale”

Helpful Report

Posted 3 years ago

Hi Francesca, Thank you for the feedback! We are sorry to hear that you purchased the slipcover for the wrong sofa model. Our customer support team has already reached out to you with an offer and we are awaiting your response. Hope to hear from you soon. -Comfort Works Team-

Posted 3 years ago

“Great product - arrived in time and fits really well! Also great support and follow-up from the team! Highly recommend to anyone looking to give their couch a makeover!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for the kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“This was my second time purchasing furniture covers for my Tylosand Ikea sofa from Comfort Works. The quality is exceptional and the covers fit perfectly. The previous colors were still in great shape. I only purchased new covers because I wanted to change up the look of the room a bit. I highly recommend Comfort Works for replacement furniture covers. Great quality, excellent customer care and items typically arrive sooner than expected.”

Helpful Report

Posted 3 years ago

Hey there, Jamie! Thank you so much for leaving us such a great review. We're stoked to hear that you're enjoying your covers and that your experience with us was nothing short of pleasant. Thank you again for your continued support and we wish you a fantastic day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Me han mantenido puntualmente informado del estado del pedido, han adelantado los plazos de entrega y el pedido silueta todas nuestras expectativas. Muy recomendables.”

Helpful Report

Posted 3 years ago

“Der Stoff ist toll! Wir sind richtig zufrieden und würden es sofort wieder machen !!!👍👍👍”

Helpful Report

Posted 3 years ago

Hey, es freut uns riesig zu hören, dass ihr zufrieden mit eurem "neuen" Sofa seid. Du kannst auch gerne ein Foto teilen, wenn du magst. :) Alles Gute! Simon von Comfort Works

Posted 3 years ago

“Our covers fit perfectly. We really appreciate the time you gave us to get exactly what we needed. Should give us another 10 years hopefully out of our favorite sofa. Pictures below, old and new Thanks again, Kathy and Mark”

Comfort Works 4 star review on 22nd December 2021

Helpful Report

Posted 3 years ago

Hey there, Kathy and Mark! We can't thank you enough for leaving us such a great review - your sofa looks absolutely fantastic. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“The Comfort Works slipcover that I ordered transformed my Ikea couch into a Crate and Barrel couch. The material was soft, thick and durable looking. The fit was perfect. The couch sits so much nicer and looks better. It took a bit of time to get after ordering it but I will be ordering more of these for sure.”

Helpful Report

Posted 3 years ago

Hey there, William! Thank you so much for leaving us such a stellar review. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for all your support and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Our new slipcovers have made our furniture look brand new. They actually fit better than the original ones. We are so pleased!”

Comfort Works 5 star review on 21st December 2021

Helpful Report

Posted 3 years ago

Hey there, Lee! We can't thank you enough for leaving us such a glowing review - your space looks absolutely stunning. We're thrilled to hear that you're enjoying your covers. Thank you again for all your wonderful support, and say hello to your adorable pup for us! :) - Mira from Comfort Works

Posted 3 years ago

“I just received my slip cover for my Arhaus Baldwin sofa and it’s perfect!!! The quality is great, and it’s for a fraction of the price of Arhaus. I even got samples beforehand of fabric to pick out exactly what I wanted. I highly recommend!”

Helpful Report

Posted 3 years ago

Hey there, Becky! Thank you so much for the kind words. We're so happy to hear that your experience with us was nothing short of pleasant. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Très bien! La housse est arrivée avec un peu d'avance. Le tissu correspond bien à l'échantillon. Le tout tombe parfaitement bien... A voir maintenant si elle résiste bien dans le temps, mais pour le moment je suis très contente de mon achat.”

Helpful Report

Posted 3 years ago

“fits perfectly, order processed quickly, flow of information is good”

Comfort Works 4 star review on 20th December 2021

Helpful Report

Posted 3 years ago

Hey there, Rothenbücher! Thank you so much for your kind words - we're so happy to hear that you're enjoying your Manstad's new look. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Housse de belle qualité et bien finie. Conforme à l’échantillon que j’avais demandé. Livraison rapide.”

Helpful Report

Posted 3 years ago

“Très beau tissu, de qualité. Notre vieux canapé est comme neuf !”

Helpful Report

Posted 3 years ago

“A wonderful experience. Great quality fabric (Nomad black) and terrific fit and customer service. Couldn’t be happier.”

Comfort Works 5 star review on 18th December 2021

Helpful Report

Posted 3 years ago

“Completely LOVE the makeover to our dependable Karlstad sectional sofa and chair. The Nomad black fabric is sophisticated and feels luxurious and the fit is perfect. The whole ordering experience was efficient and pain free. I feel guilty that I didn’t submit this review sooner but I have been too busy napping on our rejuvenated sofa!”

Helpful Report

Posted 3 years ago

Hey there, Micheal! We can't thank you enough for leaving us such a stellar review - your space looks absolutely amazing. We're over the moon to hear that you're enjoying your Karlstad's new look. Thank you again for trusting with your slipcovers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely thrilled with the sofa cover. Well made and fits perfectly. The quality of fabric is very good and over all I am extremely happy to find this company, which has a large selection of colours and fabrics to choose from. The whole process was very easy, the service reliably, and was delivered on time. Most definitely will use this company again.”

Comfort Works 5 star review on 17th December 2021

Helpful Report

Posted 3 years ago

Hey there, Carl! Thank you so much for leaving us such a wonderful review. We're thrilled to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Decades ago I bought one of the most comfortable chairs at IKEA. The chair and the slipcovers have been unavailable for at least 15 years so needless to say years and two cats later the slipcover looked embarrassing horrible. The quotes I got to replace the cover was ridiculous, and I couldn’t justify the cost, as a new chair would be less expensive. THEN I found Comfort Works. The price was very reasonable and the fabric choices were incredible. They had an option to request fabric samples but I was too excited to have it before the holidays that I just chose something I thought would work. I received an email confirmation of the order immediately and their customer service sent regular emails updating the status of the order, then status of the shipment and finally another one to make certain I was happy with the end result. The cover arrived earlier than expected wrapped in a fabric bag and is absolutely perfect. I have my favorite back and I can now afford to get a new slipcover for my Pottery Barn couch. The price PB wants for a new cover is what I paid for the couch. Comforts Works makes that one too! Before you spend too much on an upholsterer or settle for the one size fits all variety check out Comfort Works. You will be so happy you did!”

Helpful Report

Posted 3 years ago

Hey there, Amy! We can't thank you enough for leaving us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Barkaby's new look. Thank you again for trusting us with your slipcover and for all your support. Wishing you the most wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The cover was wonderful! Looks great and fit perfectly. Highly recommend”

Helpful Report

Posted 3 years ago

Hey there, Apree! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your new covers! :) - Mira from Comfort Works

Posted 3 years ago

“Beyond happy with this slipcover! The fabric looks beautiful and the fit is absolutely perfect. Saved us from needing to purchase a new sofa!”

Comfort Works 5 star review on 16th December 2021

Helpful Report

Posted 3 years ago

Hey there, Tif! Thank you so much for leaving us such a stellar review - your space is looking absolutely stunning. We're thrilled to hear that you're enjoying your PB Buchanan's new look. Thank you again for all your support, Merry (almost) Christmas! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,687 reviews