Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,711 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Housse de belle qualité et bien finie. Conforme à l’échantillon que j’avais demandé. Livraison rapide.”

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Posted 3 years ago

“Très beau tissu, de qualité. Notre vieux canapé est comme neuf !”

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Posted 3 years ago

“A wonderful experience. Great quality fabric (Nomad black) and terrific fit and customer service. Couldn’t be happier.”

Comfort Works 5 star review on 18th December 2021

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Posted 3 years ago

“Completely LOVE the makeover to our dependable Karlstad sectional sofa and chair. The Nomad black fabric is sophisticated and feels luxurious and the fit is perfect. The whole ordering experience was efficient and pain free. I feel guilty that I didn’t submit this review sooner but I have been too busy napping on our rejuvenated sofa!”

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Posted 3 years ago

Hey there, Micheal! We can't thank you enough for leaving us such a stellar review - your space looks absolutely amazing. We're over the moon to hear that you're enjoying your Karlstad's new look. Thank you again for trusting with your slipcovers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely thrilled with the sofa cover. Well made and fits perfectly. The quality of fabric is very good and over all I am extremely happy to find this company, which has a large selection of colours and fabrics to choose from. The whole process was very easy, the service reliably, and was delivered on time. Most definitely will use this company again.”

Comfort Works 5 star review on 17th December 2021

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Posted 3 years ago

Hey there, Carl! Thank you so much for leaving us such a wonderful review. We're thrilled to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Decades ago I bought one of the most comfortable chairs at IKEA. The chair and the slipcovers have been unavailable for at least 15 years so needless to say years and two cats later the slipcover looked embarrassing horrible. The quotes I got to replace the cover was ridiculous, and I couldn’t justify the cost, as a new chair would be less expensive. THEN I found Comfort Works. The price was very reasonable and the fabric choices were incredible. They had an option to request fabric samples but I was too excited to have it before the holidays that I just chose something I thought would work. I received an email confirmation of the order immediately and their customer service sent regular emails updating the status of the order, then status of the shipment and finally another one to make certain I was happy with the end result. The cover arrived earlier than expected wrapped in a fabric bag and is absolutely perfect. I have my favorite back and I can now afford to get a new slipcover for my Pottery Barn couch. The price PB wants for a new cover is what I paid for the couch. Comforts Works makes that one too! Before you spend too much on an upholsterer or settle for the one size fits all variety check out Comfort Works. You will be so happy you did!”

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Posted 3 years ago

Hey there, Amy! We can't thank you enough for leaving us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Barkaby's new look. Thank you again for trusting us with your slipcover and for all your support. Wishing you the most wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The cover was wonderful! Looks great and fit perfectly. Highly recommend”

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Posted 3 years ago

Hey there, Apree! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your new covers! :) - Mira from Comfort Works

Posted 3 years ago

“Beyond happy with this slipcover! The fabric looks beautiful and the fit is absolutely perfect. Saved us from needing to purchase a new sofa!”

Comfort Works 5 star review on 16th December 2021

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Posted 3 years ago

Hey there, Tif! Thank you so much for leaving us such a stellar review - your space is looking absolutely stunning. We're thrilled to hear that you're enjoying your PB Buchanan's new look. Thank you again for all your support, Merry (almost) Christmas! :) - Mira from Comfort Works

Posted 3 years ago

“Whole process from ordering to delivery was handled and assisted by Samantha T. She did a wonderful job and was so patient, knowledgeable, friendly and efficient. The covers arrived today, are beautifully made by a Comfort Works seamstress and fit perfectly. Just love them.”

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Posted 3 years ago

Hey there, Christine! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“super pleased with the product, process, and customer service. highly recommend.”

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Posted 3 years ago

Hey there, James! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your sofa's new look. Thank you again for trusting us with your slipcover and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Love my new slip cover’s they fit perfectly, great customer service too”

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Posted 3 years ago

Hey there, Natalie! Thank you so much for the kind words. We're thrilled to hear that you're enjoying your new covers. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Our cat destroyed our nice Ikea Sofabed... I found Comfort Works online and I didn't know if they were trustable... We took the risk and order new sleeves for the sofabed. They arrived very soon, and they are perfect! We have a brand new couch!! Thanks!”

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Posted 3 years ago

Hey there, Seguin! Thank you so much for leaving us such a stellar review. We're stoked to hear that you're enjoying your Karlstad's new look. Thank you again for trusting us with your slipcover and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Colis soigné et site facile à utiliser”

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Posted 3 years ago

“Der Bezug passt perfekt. Unser Sofa sieht aus wie neu. Vielen Dank!”

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Posted 3 years ago

Herzlichen Dank für deine Bewertung, Nick! Wir freuen uns riesig, dass dir unsere Bezüge gefallen. Wenn du möchtest, kannst du auch gerne ein Foto hochladen. :)

Posted 3 years ago

“Right from ordering the fabrics to receiving them , the entire process was smooth and very professional . There was constant communication with updates . We absolutely love the fabrics , our decade old and beloved couches got a new look and they stay with us now . We are planning to order the same cushion covers in a different color , as an extra set . Will recommend Comfort Works , anytime .”

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Posted 3 years ago

Hey there! We can't thank you enough for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for your continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Pleinement satisfaite des housses pour fauteuils que j'ai reçues : qualité du tissu et de la réalisation. Le colis est arrivé bien fermé. A l'intérieur, les housses étaient dans un joli sac. Je ferai connaître cette entreprise autour de moi.”

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Posted 3 years ago

Bonjour Meaude, et merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Beautiful product (Ektorp chair slip cover) that fits perfectly. Completely elevates the look of the entire room!”

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Posted 3 years ago

Hey there, Noelle! Thank you so much for the kind words. We're thrilled to hear that you're enjoying your Ektorp's new look. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“J'ai l'impression d'avoir un nouveau canapé! La coupe est impeccable, les finitions sont au top je recommande vivement! Yasmine”

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Posted 3 years ago

Bonjour Yasmine, merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Love, love my new slipcover. Fits absolutely perfect! Customer service was excellent with any questions, service was fast and cover is exactly as described.”

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Posted 3 years ago

Hey there, Janette! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your slipcover and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“As a result of the Covid lockdown, my furniture was looking very tired. I looked into buying a new couch but the cost and the delay in delivery sent me in another direction. When I searched for a way to slipcover my sectional couch, I found Comfort Works. It was the perfect solution. The material choice was great. I found a washable, pet friendly fabric. My entire experience was smoothed by a very helpful professional, Sulaica. She facilitated my measuring of the sectional, sent follow-up emails on the progress of the slipcovers and worked very hard to ensure that the procedure was stress-free. I was very impressed at how quickly my slipcovers arrived. I am attaching a picture of my sectional which looks just right. I also ordered a second set of slipcovers for my cushions because I have pets and a second set enables me to keep the sectional clean. I would be happy to share my experience with anyone considering purchasing slipcovers from Comfort Works. I am currently considering a set of slipcovers for a couch in my living room. Regards, Thelma Davis”

Comfort Works 5 star review on 9th December 2021

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Posted 3 years ago

Hey there, Thelma! We can't thank you enough for leaving us such a thoughtful review - your sofa looks absolutely amazing. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,711 reviews