Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,682 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,682 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Der Bezug passt perfekt. Unser Sofa sieht aus wie neu. Vielen Dank!”

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Posted 3 years ago

Herzlichen Dank für deine Bewertung, Nick! Wir freuen uns riesig, dass dir unsere Bezüge gefallen. Wenn du möchtest, kannst du auch gerne ein Foto hochladen. :)

Posted 3 years ago

“Right from ordering the fabrics to receiving them , the entire process was smooth and very professional . There was constant communication with updates . We absolutely love the fabrics , our decade old and beloved couches got a new look and they stay with us now . We are planning to order the same cushion covers in a different color , as an extra set . Will recommend Comfort Works , anytime .”

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Posted 3 years ago

Hey there! We can't thank you enough for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for your continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Pleinement satisfaite des housses pour fauteuils que j'ai reçues : qualité du tissu et de la réalisation. Le colis est arrivé bien fermé. A l'intérieur, les housses étaient dans un joli sac. Je ferai connaître cette entreprise autour de moi.”

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Posted 3 years ago

Bonjour Meaude, et merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Beautiful product (Ektorp chair slip cover) that fits perfectly. Completely elevates the look of the entire room!”

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Posted 3 years ago

Hey there, Noelle! Thank you so much for the kind words. We're thrilled to hear that you're enjoying your Ektorp's new look. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“J'ai l'impression d'avoir un nouveau canapé! La coupe est impeccable, les finitions sont au top je recommande vivement! Yasmine”

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Posted 3 years ago

Bonjour Yasmine, merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Love, love my new slipcover. Fits absolutely perfect! Customer service was excellent with any questions, service was fast and cover is exactly as described.”

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Posted 3 years ago

Hey there, Janette! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your slipcover and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“As a result of the Covid lockdown, my furniture was looking very tired. I looked into buying a new couch but the cost and the delay in delivery sent me in another direction. When I searched for a way to slipcover my sectional couch, I found Comfort Works. It was the perfect solution. The material choice was great. I found a washable, pet friendly fabric. My entire experience was smoothed by a very helpful professional, Sulaica. She facilitated my measuring of the sectional, sent follow-up emails on the progress of the slipcovers and worked very hard to ensure that the procedure was stress-free. I was very impressed at how quickly my slipcovers arrived. I am attaching a picture of my sectional which looks just right. I also ordered a second set of slipcovers for my cushions because I have pets and a second set enables me to keep the sectional clean. I would be happy to share my experience with anyone considering purchasing slipcovers from Comfort Works. I am currently considering a set of slipcovers for a couch in my living room. Regards, Thelma Davis”

Comfort Works 5 star review on 9th December 2021

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Posted 3 years ago

Hey there, Thelma! We can't thank you enough for leaving us such a thoughtful review - your sofa looks absolutely amazing. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We had comfort works redo our sofa cover and we were really pleased! We did not have a standard sofa, it was a custom design, so there was a little more back and forth to take the measurements right, but we’re happy with the results! Thanks for giving our sofa a second chance! Agathe Bédard”

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Posted 3 years ago

Hey there, Agathe! Thank you so much for leaving us such a thoughtful review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you for trusting us with your slipcover and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“I am so pleased with the slipcover Comfort Works made for my Rowe sofa. It fits perfectly and the turnaround time was fast. The way it was packaged showed a lot of pride in their product. Please don’t hesitate to order from them!”

Comfort Works 5 star review on 8th December 2021

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Posted 3 years ago

Hey there, Nancy! We can't thank you enough for leaving us such a glowing review - your space looks absolutely breathtaking. We're ecstatic to hear that you're enjoying your Darby's new look. Thank you again for trusting us with your covers and we wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“So excited that I was able to get pottery barn type slipcovers at a great price! Beautifully made, great Material and they came in the time frame promised! Highly recommend!!”

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Posted 3 years ago

Hey there, Fran! Thank you so much for leaving us such a wonderful review. We're thrilled to hear that your experience with us was nothing short of pleasant. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Love, love, love my new slip cover. Very well made, easy to put on and customer service was great when I had questions. Fabric is beautiful and just like I pictured.”

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Posted 3 years ago

Hey there, Janette! Thank you so much for the kind words. We're so happy to hear that you're enjoying your Ektorp's new look :) - Mira from Comfort Works

Posted 3 years ago

“I love my new slipcover. It fits perfectly and looks like I have a new sofa. The slipcover arrived ahead of schedule and the entire process was easy. When I did have questions their customer service team provided excellent responses in a timely manner which helped me with my purchase.”

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Posted 3 years ago

Hey there! Thank you so much for the kind words. We're so happy to hear that you're enjoying your Karlstad's new look and that your experience with us was nothing short of pleasant. Thank you again for all your wonderful support and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Travail soigné et livraison rapide, les housses sont parfaitement adaptées aux dimensions du canapé, le suivi de la commande est parfait et sympathique. Merci pour votre travail !”

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Posted 3 years ago

Bonjour Cathy, merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Livraison très rapide. Colis bien emballés. Commande conforme à mes attentes. Site très sérieux 👍”

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Posted 3 years ago

Merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mathilde de Comfort Works

Posted 3 years ago

“Nobody is paying me to leave this review, but I must say that I have purchased an Ektorp sofa bed cover and cannot be happier than what I am right now. This company makes much better covers than Ikea's originals. They even leave a bit of extra fabric, so I won't be worry of shrinkage when laundry time comes. It is extremely easy to install. Right out of the box, you can tell how careful they develop their products, the bag that they put the cover in, it is a wonderful detail and speaks a lot about the company. I would buy from them again, but I am "afraid" that my cover is going to last a long time :)”

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Posted 3 years ago

Hey there, Yolanda! We can't thank you enough for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all your amazing support! :) - Mira from Comfort Works

Posted 3 years ago

“I have long wanted to replace my dark grey couch with something lighter and brighter. Though custom covers at Comfort Works are not cheap, I got quotes from local upholstery shops that custom make covers and Comfort Works came out to be the best priced. The whole process was great from getting swatch recommendations for fabrics opaque enough to hide the grey underneath to putting in my order to realizing I had given the wrong color name and frantically asking if they would be able to change it (Omar was very kind and patient about my error and fixed it before the order went into production). The couch cover came way faster than the estimated delivery. It fits perfectly and it looks amazing. I could not be happier.”

Comfort Works 5 star review on 3rd December 2021

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Posted 3 years ago

Hey there, Hannah! Thank you so much for leaving us such a stellar review - your sofa looks absolutely stunning. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for choosing us and for all your support :) P.S. Please send our love to your cute pup! - Mira from Comfort Works

Posted 3 years ago

“Il servizio era stato ineccepibile fino alla consegna. il rivestimento della base del divano è sovradimensionato di almeno un paio di centrimetri su ciascun lato. fortunatamente si tratta di una base stretta e non particolarmente visibile, ma il difetto è evidente. Sarebbe anche stato accettabile se, quantomeno, l'azienda dopo essere stata contattata in merito si fosse preoccupata di fornire, almeno, una giustuficazione o un benefit di scuse. Invece: silenzio assoluto. Nessuna risposta alla e-mail inviata con allegate le foto per la segnalazione della difformità. Peccato perchè per tutto il resto mi erano sembrati efficienti e attenti al cliente.”

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Posted 3 years ago

“Housses de canapés parfaitement conforment à la commande, belle coupe et beau tissu. Travail sérieux. Il manque peut-être juste les lanières qui permettent de maintenir la housse en fond d'assise (canapé Ikea klipan).”

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Posted 3 years ago

“The couch covers are stunning and fit perfectly ! It makes our 5 year old ikea couch look brand new and like we spent a fortune but instead we saved a fortune and weren’t wasteful which is such a win! I will definitely buy more covers in the future I am so impressed! We got the velvet rose and it is stunning ! We are delighted !”

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Posted 3 years ago

Hey there, Maeve! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that you're enjoying your Nockeby's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I am very happy 😁 the quality is very well. I got the package quickly, with tracking. Thanks!”

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Posted 3 years ago

Hey there, Hille! Thank you so much for the kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,682 reviews