Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my sofa covers in 2 weeks instead of the 3 on their website. Fit was great. Pretty good value for money.”

Helpful Report

Posted 7 years ago

“Comfort Works really delivered on their promises. I received my parcel faster than expected, with a lovely thank-you note. Oh, and the sofa covers came in a beautiful bag. A+++ would order again.”

Helpful Report

Posted 7 years ago

“Easy order process, options explained very plainly, product delivered quicker than anticipated. So easy, so well done. Thanks.”

Helpful Report

Posted 7 years ago

Hey John Thanks so much for leaving your feedback :) Let us know if you have any questions.

Posted 7 years ago

“I couldn't be more pleased with the slipcover I had made for my Ikea Stocksund sofa. The fabric color was just as I expected, and the cover fits perfectly.”

Helpful Report

Posted 7 years ago

“The slipcover for my Ikea Ektorp sofa is fa tantastic! Great fit, very welll made and looks like a million bucks!”

Helpful Report

Posted 7 years ago

Thank you, Kathleen

Posted 7 years ago

“There we’re s lot of choices to fit the needs of my sofa. Comfort Works customer service and support is great. However be prepared to wait a long time for your purchase to arrive since it’s outside of the US.”

Helpful Report

Posted 7 years ago

“The sofa cover for my IKEA Ektorp 3 Seater in Panama Black x 2 was above my expectations. I was absolutely thrilled with the excellent quality of the fabric, colour and cut. Customer service was fantastic. I would definitely purchase again from Comfort Works and recommend them.”

Helpful Report

Posted 7 years ago

“Love my charcoal gray cover that fits my IKEA sleep sofa. It fits perfectly and looks great. Very smooth ordering and shipping process. Definitely recommend.”

Helpful Report

Posted 7 years ago

Hey Cynthia, Thank you so much for your feedback and review :)

Posted 7 years ago

“I as very pleased with my sofa armrest covers… they fit perfectly and the material was as advertised… I would purchase from this company again and recommend them to others as well!”

Helpful Report

Posted 7 years ago

“Everything about the process was easy and done well. From ordering to communication throughout the process and delivery it was done well. And the covers I ordered are great. They are well sewn, they fit better than the originals and I love the colors.”

Helpful Report

Posted 7 years ago

Thanks for your feedback, Julia :)

Posted 7 years ago

“Great customer experience from beginning to end. Lots of personal contact. The sofa covers are gorgeous too!”

Helpful Report

Posted 7 years ago

“I wanted a new cover for my Ikea Kivik couch that was getting a bit grubby after a few years wear but everything on offer was not to my taste. i stumbled upon Comfort Works after some googling and thought i'd give them a go. i was really impressed with the colours on offer and the fabric options. I have a dog so i went with the "Heavy Duty" option. the communication from Comfort Works was great, every step of the production i received a friendly email updates with information about the process and helpful tutorials. when it my new cover arrived i was really impressed, the colour was vibrant and it was very easy to put on. after 5 minutes i had a completely transformed couch. im very happy with my experience and feel very comfortable recommending them”

Helpful Report

Posted 7 years ago

Hey Niamh Glad to hear your old couch has been completely transformed with our products :) Thanks for taking the time to leave a review, and let us know if you have any questions!

Posted 7 years ago

“It looks and feels really nice,thank you!”

Helpful Report

Posted 7 years ago

“My cover arrived on time, was well constructed and their communication with me was excellent. I highly recommend Comfort Works.”

Helpful Report

Posted 7 years ago

“The sewing was very good, and there was no unpleasant smell at all. Also, the letter sent from Comfort Works were impressive. Thank you for the great covers you've made, Comfort Works!”

Helpful Report

Posted 7 years ago

Thank you so much, Hyelin!!

Posted 7 years ago

“They were very helpful in providing me the measurements for the sofa cover so I could ensure it would work. The cover I received fits well, arrived on time and is of very high quality. They communicate extremely well providing updates of where your order is at and when it ships. The cover fits almost perfect and for the price (about half, or more, of Pottery Barn) it is worth it. I would order again. Order fabric swatches first so you can be sure of the color you are getting. I did and it was helpful.”

Helpful Report

Posted 7 years ago

“The slip cover looks great . I was afraid that it would be complicate to put it on my very large sectional sofa but it was in fact really easy. It also arrived in a bag that will be very useful when I will take it to clean. Customer service did get in touch to make sure that all was good which I really appreciate . I totally recommend. Update around 5 years later, the cover which gets washed very often still looks like new”

Helpful Report

Posted 7 years ago

Hey Catherine, Thank you so much for your feedback and rating! Let us know if you have any questions.

Posted 7 years ago

“Second cover I’ve purchased Excellent quality Does not shrink Holds up Would recommend”

Helpful Report

Posted 7 years ago

“everything was perfect. wonderful sofa cover, fit perfectly, fast service, very, very helpful staff. I'll buy two more covers right away thank you”

Helpful Report

Posted 7 years ago

“I just got a new cover for an ikea couch and armchair. It's amazing but the fit is better than the original covers. I love them!!! This company was so easy to deal with and the covers are superb. I will definitely be ordering again in the future. Julie”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews