Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Perfect fit!”

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Posted 7 years ago

“Fast service. QUALITY fabric. Fits beautifully!”

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Posted 7 years ago

“My seat cover fits perfectly.”

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Posted 7 years ago

“Absolutely 💕 ❤️ 💕 the slip cover!! Perfect in every way. I love the fabric and it fits perfectly, I only wish you could make the pillow forms in white because when I went to change the slip covers, the interior pillow forms fell apart for the seat backs. IKEA had made them out of a paper type fabric and even though my sofas not old, the paper fabric pillow covers fell apart. We had to stuff your beautiful slip cover, seat back pillows, with the raw stuffing that fell out of the pillows. If you can make those out of a white lining fabric please let me know. You did a wonderful job. I thank you and will tell people I know about your company.”

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Posted 7 years ago

Hey Jennifer, Thank you so much for the love and kind words! We really appreciate your feedback and review too. We'll definitely be in touch if we do start making lining covers in the future :) Hope your sofa continues to look good in the years to come.

Posted 7 years ago

“Excellent customer service!”

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Posted 7 years ago

“The Comfort Works website was easy to navigate, the email updates were timely, and the availability of fabric samples with very detailed descriptions was a huge factor in my decision to place an order. The quality of the items I ordered (arm caps for a Pottery Barn sofa and armchair) was even better than I hoped it would be. They are so practical and are great enhancements to furniture I love. I would definitely order from them again. Thank you Comfort Works!”

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Posted 7 years ago

Hi Marian, We really appreciate your feedback and thanks for taking the time to share this publicly :) hope you and your family are enjoying the newly refreshed couches!

Posted 7 years ago

“It was easy to order. They responded quickly and professionally to a change in delivery address. They kept me abreast of each step in the order and it was delivered without any issues. And best of all, the quality of the product exceeded my expectations and is great! Thank you!”

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Posted 7 years ago

“The slipcovers are beautifully made and the fabric is even nicer than I anticipated.”

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Posted 7 years ago

“Perfect fit! Wonderful service... I could ask for a better experience.”

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Posted 7 years ago

“As expected. Easily installed. Delivered sooner than stated.”

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Posted 7 years ago

“Excellent covers, well packaged, answered my queries swiftly. Would definitely use again”

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Posted 7 years ago

“Excellent covers, feel soft, easy to fit. Didn't give five stars as they took longer to arrive than expected BUT I was told that they had rejected the first material as it was not up to standard so maybe as a positive they should have 5.”

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Posted 7 years ago

“Great communication and customer service. I am very pleased with our futon cover. Love the color and fabric and the fit is perfect. Would highly recommend!”

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Posted 7 years ago

“I loved the couch I had from ikea & was delighted to find that I could almost have a brand new couch with colour change thanks to comfort works...it’s a fantastic service & a very reasonably priced...very grateful”

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Posted 7 years ago

“I looked for years on the internet for a matching cover for the IKEA Ektorp chair that I inherited from the previous resident of the apartment I moved into, with the chair I got from West Elm. The fabric and color from Comfort Works was a very close match and I was very happy to have found something to rejuvenate a chair that was starting to get worn and torn around the edges. I was so happy, I even made a stop motion animation of the process. https://www.instagram.com/p/BipkYLLBhBh/?taken-by=kamitera”

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Posted 7 years ago

Hey Kazumi, That's pretty cool, and thank you for sharing this with us! We're happy to hear that you're happy with the results, and thanks so much for your feedback!

Posted 7 years ago

“I couldn't be more in love with my emerald green, velvet slipcover! The quality was far better than I expected. The additional piping really gave it a nice custom look. I'm actually waiting on my next set of samples now so I can have my second couch covered! Customer service is also very responsive and shipping was much quicker than expected.”

Comfort Works 5 star review on 15th May 2018

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Posted 7 years ago

Love your style, Kelly! We're glad to see that your old Ektorp has now been revitalized with a new set of covers :) Thanks so much for your feedback!

Posted 7 years ago

“So happy with my new covers. Went with a white slipcover and it brightened up the whole room! Less Expensive than buying them from Ikea, but fit exactly the same.”

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Posted 7 years ago

“Fairly easy to install... would have given it a 5 star if the fit is a tiny bit better.”

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Posted 7 years ago

“These covers made our Ikea Karlstad sofa look brand new! With two dogs and a new baby, we didn’t want to break the bank on a new sofa that would just get beat up. We opted to replace the covers with the heavy duty fabric and couldn’t be happier. The fit was perfect and the covers were extremely well made (nicer then our original ikea ones). We highly recommend comfort works!”

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Posted 7 years ago

“Our new covers look amazing! Well done!!”

Comfort Works 5 star review on 13th May 2018

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Posted 7 years ago

Thanks for sharing your feedback and photo, Federico !

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews