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Comfortbilt.net Reviews

4.5 Rating 1,981 Reviews
87 %
of reviewers recommend Comfortbilt.net
4.5
Based on 1,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Comfortbilt.net Reviews
Anonymous
Anonymous  // 01/01/2019
The igniter works some of the time. But not all the time.
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Posted 2 years ago
Comfortbilt is one of the best companies I've worked with in recent history. Their customer service is top notch and their pellet stove insert is a family favorite!
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Posted 2 years ago
I enjoy my pellet stove and while the igniter has failed a few times, the tech support has been quick in responding and supplied us with a replacement immediately. Nothing but good things to say about your tech support!
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Posted 2 years ago
Great service.
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Posted 2 years ago
I was not happy that model I bought is no longer usable and I can’t get money cause I bought it from individual
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Posted 2 years ago
It seems to be ok so far, but I feel that I shouldn't have had to replace it so quickly. I only used the pellet stove a couple months when the original seal started fraying.I had it for over a year though, before I got around to replacing it, so I don't think the warranty lasts over 1 year.
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Posted 2 years ago
My Confortbilt HP22 is the best pellet stove on the market I love it heavy duty great customer service !
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Posted 2 years ago
The Cadillac of owlet stoves by far! I had a some problem with the power switch initially! They sent the part overnight! Awesome customer service!
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Posted 2 years ago
Friendly fast and affordable
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Posted 2 years ago
Quick response to my request, part works out for me
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Posted 2 years ago
They were on it right away, but wish they shipped by FedEx or ups instead of usps, thanks anyhow 👍👍
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Posted 2 years ago
I bought a ph61 10 years ago !! It’s has worked more then my expectations. Any time I have a issue with a blower or pot I call them . They take care of any issues and trouble shot the problem over the phone ! 10 years 4 calls awesome.
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Posted 2 years ago
No complaints
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Posted 2 years ago
We are very satisfied with our pellet stove and the customer service we received.
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Posted 2 years ago
We purchased the HP61 in bronze colour. We are newbies at owning a pellet stove. Our oil consumption has been reduced dramatically. We had a cold spell here for a bit and only used the pellet stove. It is just wonderful. It keeps the area we want very warm and some of the heat rises to the second floor and keeps the one-bedroom room plus the hallway warm. It is warmer in our house now than we used the oil heat. The customer service is just stellar. Any questions about anything with the stove and they will assist you. We use an oscillating fan to help move the heat plus a doorframe fan. I would most definitely buy the HP61 or any pellet stove from Comfortbilt. A fantastic heating source!
Comfortbilt.net 5 star review on 2nd January 2023
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Posted 2 years ago
Easy, reliable, very, very, very happy and very grateful of technical assistance. My family is very happy and very cozy.
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Posted 2 years ago
Excellent tech support, always ready to assist with any issues,and with positive results.
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Posted 2 years ago
Love the stove. It’s quiet and puts out lots of heat. It does go through pellets faster than my old quadrafire contour. I also thought there was a provision for an external thermostat but reading the book there does not seem to be one.
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Posted 2 years ago
the service is great. ordering was easy. i love the stove. hope to sell a few for you. thanks peter bissonnette
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Posted 2 years ago
Been having issues with the power switch , which I guess is caused by the igniter drawing a lot of electric, still having issues, OFF and on
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Posted 2 years ago
Comfortbilt.net is rated 4.5 based on 1,981 reviews