Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,160 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

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“Excellent Experienced switch problem...immediately sent replacement..courteous and helpful Thank you”

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Posted 2 years ago

“I not only heat my home but I became a dealer great pellet stoves very easy to use”

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Posted 2 years ago

“Had a problem and Comfortbilt replaced parts in no time. Thanks So much! *****stars”

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Posted 2 years ago

“I can not compliment the customer service at comfortbilt at less than extraordinary. Each time is a personal experience and it’s always a HUMAN on the other end of the phone. To make it even better, your issues are always solved by the end of the phone call. I highly recommend Comfortbilt products. Mark”

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Posted 2 years ago

“Incredible customer service”

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Posted 2 years ago

“Worked perfectly wished I would of ran it through warranty but that was my fault”

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Posted 2 years ago

“Very efficient and quit operation.”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“Glad I went with comfortable HP22 model. Great customer service.”

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Posted 2 years ago

“Good service and very helpful”

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Posted 2 years ago

“Awesome customer service fast shipping very helpful”

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Posted 2 years ago

“Good product, good service, Quick response!”

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Posted 2 years ago

“Igniter worked for about two weeks and then stopped working”

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Posted 2 years ago

“Literally a bane to my existence.”

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Posted 2 years ago

“Great machine only wish parts didn't need replacement so much,and if they do they should be a lot cheaper than they are.”

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Posted 2 years ago

“After too many years of using a wood burning stove we switched to pellet due to our senior age. Acquiring, cutting & stacking & cleaning after we are sorry we did not do sooner. Best part has been the technical support we have received from the team at comfortbilt. Very satisfied 👍”

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Posted 2 years ago

“It was used to connect and outside thermometer and works fine. The stove itself has a few disappointments. Would love to give some pointers that need help if someone is interested.”

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Posted 2 years ago

“This is the second one I've ordered from them. They last pretty good. This one the little ring fell off after a couple of uses, so I have to take it to a weld shop where they can hopefully fix it.”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“Ordered a replacement main power switch - customer service was great and switch arrived quickly. Very happy with our Comfortbilt pellet stove. Heard there was an updated version of the main power switch in the works... will I be notified of that when it's ready?”

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Posted 2 years ago

Comfortbilt.net is rated 4.5 based on 2,160 reviews