Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,981 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our second on would not buy any other stove the Tech support are the greatest helpers to get everything adjusted. We just put the sr22 in our home again that we had in the last home.”

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Posted 2 years ago

“My wife and I are very happy with the pallet stove efficiency and especially the ease of going to our connected garage for pallets to fill the hopper. We’ve had a couple of snow storms since converting from our wood stove and I would’ve needed to exit the back of our house and go about 60’ away to bring in wood one load at a time after shoveling a path. The reason I didn’t give this a 5 rating is for the design of the removable ash collector. Most of the ash falls inside it but is not completely isolated. This makes for extra cleaning in the area where the removable pan sits especially the tight inner corners. Other than that very happy with the heating of our 2350 sq. foot home.”

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Posted 2 years ago

“I absolutely love Comfortbilt so much, I purchased an additional pellet stove for the basement we are renovating, to live in. We now have an HP 61, and an HP22. Both with extended hoppers. The tech support is absolutely fabulous, and helped me to become familiar with the new stove, graduating from a Whitfield Advantage. 5 stars is not enough!!! Should be at least a 10!”

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Posted 2 years ago

“We no longer have the stove. To many issues with the stove. Rating 2 stars. No a product I would recommend. The old saying goes you get what you pay for.”

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Posted 2 years ago

“We installed our Comfortbilt pellet stove in our lower level of our home in NH and have absolutely enjoyed the warmth we get throughout our home. There also comes a certain amount of satisfaction from burning wood pellets rather than kerosene, fuel oil or propane. We hope for purchase a second unit for our master suite in the spring.”

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Posted 2 years ago

“I could not be more pleased”

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Posted 2 years ago

“had an issue getting the stove started and they took care of it very fast !! A++ since then the stove has been great !!”

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Posted 2 years ago

“Thank you for your service department and techs! Best company support ever. Wishing all of you a great new year.”

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Posted 2 years ago

“Fast shipping… we are back up and running.”

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Posted 2 years ago

“I love the heater, however I am tired of replacing the igniter in my Model 22, I see there is a "new and improved" version that is only available in an up-grade kit. I think it should be made available across the board, even though you might still have the older version in stock.”

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Posted 2 years ago

“Excellent customer service quick response time highly recommend this corporation”

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Posted 2 years ago

“I had some feed problems which caused me to go to online support. I'm glad I did. Not only did my representative correct these and other issues, realizing he was chatting with wit an 86-year-old customer whose chatting skills did not carry over to the application, he actually called me on my house phone and helped me walkthrough the necessary steps to correct all issues. Now everything is poifect!!! Thank you to the techs at Comfortbuilt all whom I've been in contact with. Please pass along my huge gratitude to their skill in communication and patience.”

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Posted 2 years ago

“Works fine. Thankfully I could bypass the faulty switch while I waited for this replacement.”

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Posted 2 years ago

“So far, no major issues. The power switch went out and contacted Comfortbilt and got warranty replacement 2 days later in mail. Will buy another if needed. Thank you Comfortbilt.”

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Posted 2 years ago

“Great product! Great customer service A+ We love our pellet stove insert. Its super efficient and keeps our entire 2400sq ft home warm”

Comfortbilt.net 5 star review on 3rd January 2023

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Posted 2 years ago

“Fantastic customer service, Got a response even on a holiday weekend solved my issue and I was up and running with in minutes. THANK YOU AGAIN COMFORTBUILT”

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Posted 2 years ago

“Unhappy with inability to purchase a stainless steel burn pot for my HP22”

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Posted 2 years ago

“I am very pleased with the service provided by comfort bilt not only threw tech support but with the sales department. Both are very knowledgeable of the product and willing to to assist in any way possible. I'm very pleased to own a comfort bilt pellet stove.”

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Posted 2 years ago

“Anytime I need parts, comfortbilt is quick to ship. Highly recommend their products as wel love our HP22N”

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Posted 2 years ago

“Switch worked great. Had to have a warrent switch replaced and they sent it right away.”

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Posted 2 years ago

Comfortbilt.net is rated 4.5 based on 1,981 reviews