Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,981 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very helpful to get the settings where we needed to keep room temp and the amount of pellets used. Have had a couple months and seems to be doing great. I do suggest the larger hopper model.”

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Posted 2 years ago

“The fuses were sent from ComfortBilt and worked perfectly. The old fuse did not have a failure that melted the connector, but lost the connection to the end conductor. This was a age related failure, not the overload of the circuit which it protects. Without a multimeter the failed fuse looked fine. Thank you for such a good and reliable product and outstanding customer service!”

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Posted 2 years ago

“I've had my HP50 for about a month and can't be happier. Stove performs very well keep my 1700 sq ft house warm. Contacted customer support to help dial the stove in. Jonathan walked me through the process he was very helpful. So far 5 stars!”

Comfortbilt.net 5 star review on 4th February 2023

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Posted 2 years ago

“Worked Great”

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Posted 2 years ago

“The stove does good but it was damaged upon arrival.”

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Posted 2 years ago

“I bought and hp22n and I’m pretty happy with it. I own a Harmon p68 stove also and there are pros and cons to either stove. Comfort built pros Customizable Cost effective Puts out great heat Cons Burn pot dirties up in a few days Seems to create a lot of ash vs the Harmon Seems to high temp fault on level 5 Level five just eats pellets. For the difference in heat it’s not worth running it on 5 Harmon burn pot is superior design Needs to be cleaned often Overall it’s a great stove and unbeatable for the money. It requires more cleaning but it’s half the price of a comparable Harmon. When I was deciding on a second stove I chose theirs one because of the value and couldn’t justify spending double.”

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Posted 2 years ago

“The website is easy to use. The products were packaged well. The response to my customer service question came quickly and was helpful.”

Comfortbilt.net 5 star review on 20th January 2023

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Posted 2 years ago

“It was easy to find the piece I needed. Shipping was extremely fast. It only took me a couple of minutes to replace the part. In the past I've contacted customer service and they were extremely helpful. I like that the couple minor issues we've had after over 5 years of owning 2 comfortbilt stoves have been easily and relatively inexpensive to fix. Highly recommend.”

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Posted 2 years ago

“Absolutely love it puts out alot of heat and quit blower word of advice do a long pre burn OUTSIDE there is a lot of manufacturing oil in it other then that we couldn’t be happier”

Comfortbilt.net 5 star review on 12th January 2023

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Posted 2 years ago

“Thay r not too good Thay don't last very long mine just quit working not even 6 mouth's old”

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Posted 2 years ago

“Very helpful and efficient. Took only a couple of minutes to get the part I needed on the way.”

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Posted 2 years ago

“i like the stove very much”

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Posted 2 years ago

“Great customer service, listened to my problem and diagnosed the problem and sent out the new parts in a quick fashion.”

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Posted 2 years ago

“Thank You for your quick service. Part arrived wanted a backup just in case”

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Posted 2 years ago

“Excellent Purchase. Couldn't be more pleased with my purchase. I've been burning 30 days straight in Massachusetts without a problem. Installing was easy , plug in and power up. That simple. Learning air intake for an efficient burn and minimal to no clinker was easy as well with the easy to access air damper in the back.”

Comfortbilt.net 5 star review on 6th January 2023

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Posted 2 years ago

“Great stove! Great customer service! Great purchase!”

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Posted 2 years ago

“The parts I ordered came in a reasonable amount of time.”

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Posted 2 years ago

“The firebox fit our stove perfectly, only negativity is that we have experienced is the bottom of the units have been cracking & starting to buckle from the heat. We are on our 3rd firebox of 2 winter seasons. We do run our pellet stove all night on #1 setting & turn it up every morning between 3 & 4 all day depending our weather.”

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Posted 2 years ago

“Actually the wrong part was sent first. I emailed them and they apologized and sent the correct item asap. Great customer service”

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Posted 2 years ago

“Great customer service!!! ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

Comfortbilt.net is rated 4.5 based on 1,981 reviews