Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,980 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I not only heat my home but I became a dealer great pellet stoves very easy to use”

Helpful Report

Posted 2 years ago

“Had a problem and Comfortbilt replaced parts in no time. Thanks So much! *****stars”

Helpful Report

Posted 2 years ago

“I can not compliment the customer service at comfortbilt at less than extraordinary. Each time is a personal experience and it’s always a HUMAN on the other end of the phone. To make it even better, your issues are always solved by the end of the phone call. I highly recommend Comfortbilt products. Mark”

Helpful Report

Posted 2 years ago

“Incredible customer service”

Helpful Report

Posted 2 years ago

“Worked perfectly wished I would of ran it through warranty but that was my fault”

Helpful Report

Posted 2 years ago

“Very efficient and quit operation.”

Helpful Report

Posted 2 years ago

“Excellent!”

Helpful Report

Posted 2 years ago

“Glad I went with comfortable HP22 model. Great customer service.”

Helpful Report

Posted 2 years ago

“Good service and very helpful”

Helpful Report

Posted 2 years ago

“Awesome customer service fast shipping very helpful”

Helpful Report

Posted 2 years ago

“Good product, good service, Quick response!”

Helpful Report

Posted 2 years ago

“Igniter worked for about two weeks and then stopped working”

Helpful Report

Posted 2 years ago

“Literally a bane to my existence.”

Helpful Report

Posted 2 years ago

“Great machine only wish parts didn't need replacement so much,and if they do they should be a lot cheaper than they are.”

Helpful Report

Posted 2 years ago

“After too many years of using a wood burning stove we switched to pellet due to our senior age. Acquiring, cutting & stacking & cleaning after we are sorry we did not do sooner. Best part has been the technical support we have received from the team at comfortbilt. Very satisfied 👍”

Helpful Report

Posted 2 years ago

“It was used to connect and outside thermometer and works fine. The stove itself has a few disappointments. Would love to give some pointers that need help if someone is interested.”

Helpful Report

Posted 2 years ago

“This is the second one I've ordered from them. They last pretty good. This one the little ring fell off after a couple of uses, so I have to take it to a weld shop where they can hopefully fix it.”

Helpful Report

Posted 2 years ago

“Great customer service.”

Helpful Report

Posted 2 years ago

“Ordered a replacement main power switch - customer service was great and switch arrived quickly. Very happy with our Comfortbilt pellet stove. Heard there was an updated version of the main power switch in the works... will I be notified of that when it's ready?”

Helpful Report

Posted 2 years ago

“My HP22N is a nice stove. It keeps my home cozy. However, I was disappointed that the ignitor burned out after about 2 months of use on ECO mode. Apparently, ECO mode burns out the ignitor quickly. Found this out when I contacted customer service about reimbursement for the cost of the part. They promptly reimbursed me to my CC. Very happy about that.”

Helpful Report

Posted 2 years ago

Comfortbilt.net is rated 4.5 based on 1,980 reviews