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Comfortbilt.net Reviews

4.5 Rating 1,981 Reviews
87 %
of reviewers recommend Comfortbilt.net
4.5
Based on 1,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Comfortbilt.net Reviews
Anonymous
Anonymous  // 01/01/2019
very well designed stove- for my purposes, maintaining a set temperature is most important, with the eco mode doing that job superbly. There is a reported problem with the igniter failing prematurely, which hasn't happened to me, but it seems that is a problem easily overcome with a more robust design. Hopefully, it's being addressed, which will make it the stove to beat.
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Posted 2 years ago
I've had this stove for a few months now and so far I am very pleased with its performance as compared to my old Lopi Heritage Bay stove. The difference is night and day. My new stove heats my small abode to a toasty 80 degrees in about an hour, then I have to turn it down to the lowest setting so I don't get roasted out. The only concern I have is that I get a lot of smoke on the first light of the day, which seems to be coming from the side and front grills. I can live with it for now, when it gets warmer I will investigate further and probably replace my chimney liner for a more sound fit, just in case it is leaking at the exhaust port and seeping in through the stove.
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Posted 2 years ago
Pellet stove has worked very well…
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Posted 2 years ago
Customer service is friendly and on point.
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Posted 2 years ago
The parts I needed were in stock and shipped immediately. Excellent service
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Posted 2 years ago
Customer service top notch. Received much needed support. The spray to help pellet’s fall down to auger does not help
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Posted 2 years ago
Great group of people! Responsive and professional
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Posted 2 years ago
Had a lot of issues at first. The customer service guys are very helpful and return calls same day. Stove uses a lot of pellets and still smells of smoke after going through two tons of pellets. Gives off plenty of heat.
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Posted 2 years ago
When we first got the stove it was nice it now has a growling noise that is really bad starting to think I made a wrong decision
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Posted 2 years ago
Best Customer experience
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Posted 2 years ago
Comfortbilt is one excellent Company to be part of . When you call they are always there to help . The stoves are exceptional . I have had my HP50 for going on 7 years . It heats my home exceptional well. Everyone at Comfort bilt is always with me , when I am in need . Comfortbilt the only way to go !
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Posted 2 years ago
Love your company and all your staff.
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Posted 2 years ago
Great customer service I don’t think you can find a better company out there if you have a problem with your product.
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Posted 2 years ago
It wasn't the power board that was bad it was the power switch. I was able to return the board for a refund, which I appreciated very much. Thank you.
Comfortbilt.net 5 star review on 5th March 2023 Comfortbilt.net 5 star review on 5th March 2023 Comfortbilt.net 5 star review on 5th March 2023
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Posted 2 years ago
Very easy to navigate the site, and very fast shipment of my replacement part!
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Posted 2 years ago
Excellent customer service. Great product.
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Posted 2 years ago
I’m still having trouble with my stove it smokes a lot before it lights. I’ve tried to reach out but no answer. I bought an extended warranty and since then I can’t get help. I love the stove would like some help on the smoking
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Posted 2 years ago
It was easy to find what I was looking, it was a good experience thank you.
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Posted 2 years ago
The website and tech help is great. You can find parts, help videos and actual help on tge site. The site is easy to use.
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Posted 2 years ago
Great product and great customer service
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Posted 2 years ago
Comfortbilt.net is rated 4.5 based on 1,981 reviews