Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,981 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very well designed stove- for my purposes, maintaining a set temperature is most important, with the eco mode doing that job superbly. There is a reported problem with the igniter failing prematurely, which hasn't happened to me, but it seems that is a problem easily overcome with a more robust design. Hopefully, it's being addressed, which will make it the stove to beat.”

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Posted 2 years ago

“I've had this stove for a few months now and so far I am very pleased with its performance as compared to my old Lopi Heritage Bay stove. The difference is night and day. My new stove heats my small abode to a toasty 80 degrees in about an hour, then I have to turn it down to the lowest setting so I don't get roasted out. The only concern I have is that I get a lot of smoke on the first light of the day, which seems to be coming from the side and front grills. I can live with it for now, when it gets warmer I will investigate further and probably replace my chimney liner for a more sound fit, just in case it is leaking at the exhaust port and seeping in through the stove.”

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Posted 2 years ago

“Pellet stove has worked very well…”

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Posted 2 years ago

“Customer service is friendly and on point.”

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Posted 2 years ago

“The parts I needed were in stock and shipped immediately. Excellent service”

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Posted 2 years ago

“Customer service top notch. Received much needed support. The spray to help pellet’s fall down to auger does not help”

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Posted 2 years ago

“Great group of people! Responsive and professional”

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Posted 2 years ago

“Had a lot of issues at first. The customer service guys are very helpful and return calls same day. Stove uses a lot of pellets and still smells of smoke after going through two tons of pellets. Gives off plenty of heat.”

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Posted 2 years ago

“When we first got the stove it was nice it now has a growling noise that is really bad starting to think I made a wrong decision”

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Posted 2 years ago

“Best Customer experience”

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Posted 2 years ago

“Comfortbilt is one excellent Company to be part of . When you call they are always there to help . The stoves are exceptional . I have had my HP50 for going on 7 years . It heats my home exceptional well. Everyone at Comfort bilt is always with me , when I am in need . Comfortbilt the only way to go !”

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Posted 2 years ago

“Love your company and all your staff.”

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Posted 2 years ago

“Great customer service I don’t think you can find a better company out there if you have a problem with your product.”

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Posted 2 years ago

“It wasn't the power board that was bad it was the power switch. I was able to return the board for a refund, which I appreciated very much. Thank you.”

Comfortbilt.net 5 star review on 5th March 2023

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Posted 2 years ago

“Very easy to navigate the site, and very fast shipment of my replacement part!”

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Posted 2 years ago

“Excellent customer service. Great product.”

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Posted 2 years ago

“I’m still having trouble with my stove it smokes a lot before it lights. I’ve tried to reach out but no answer. I bought an extended warranty and since then I can’t get help. I love the stove would like some help on the smoking”

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Posted 2 years ago

“It was easy to find what I was looking, it was a good experience thank you.”

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Posted 2 years ago

“The website and tech help is great. You can find parts, help videos and actual help on tge site. The site is easy to use.”

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Posted 2 years ago

“Great product and great customer service”

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Posted 2 years ago

Comfortbilt.net is rated 4.5 based on 1,981 reviews