Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,157 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great unit and amazing customer support. Super friendly staff when I had issues and corrected everything extremely fast. Highly recommend!”

Comfortbilt.net 5 star review on 18th October 2021

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Posted 4 years ago

“Five star company in all areas from sales to customer service.”

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Posted 4 years ago

“Excellent stove. Wish hopper had a different design which allowed "ALL" the pellets to drop. Always leaves a few pounds hung up.”

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Posted 4 years ago

“I've had my Comfortbilt HP22N for a year now, and am very happy with it. I ordered the gasket kit for it when I did the yearly deep clean. It arrived quickly, and I got everything cleaned and buttoned back up. I have had a fire burning off and on for a couple of weeks now since the temperature started dropping below 30 in the nights. Thank you Comfortbilt for a great product and great support.”

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Posted 4 years ago

“Good service & tech help on the phone.”

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Posted 4 years ago

“5 stars, excellent service,fast turnaround. Very pleased. Thank you.”

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Posted 4 years ago

“Good stove. Recommend expended warranty. Good customer support. Service easy to work with.”

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Posted 4 years ago

“Very responsive, helpful and made sure my packet went out the same day even though it was late in the day that I spoke to them.”

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Posted 4 years ago

“Great company , Tech support is very accommodating and extremely helpful. I recommend this company’s products to everyone. The techs went above and beyond to correct my problem, even working with me after hours. Thank you for all your help”

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Posted 4 years ago

“I needed some assistance with an extension cable that was missing from the hopper extension. The folks at ComfortBilt immediately shipped me a cable without another word. They were fast and super friendly. I have had my HP50 for 3 years now and it has been rock solid.”

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Posted 4 years ago

“We bought this pellet stove last month and it has been cold here at night lately and we used it and program it to come off and on. We have a 1200 square foot house and it heated the whole house. We love this stove I would recommend it to anybody that want a efficient stove to keep warm this winter. We got the HP 21 model”

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Posted 4 years ago

“Very easy, very quick. From thinking about the purchase to delivery. Flawless!”

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Posted 4 years ago

“Had to call to order a part. Very helpful and professional. Needed to return part and return label sent. Really appreciated that.”

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Posted 4 years ago

“I have to say it is by far the best company I ever used great customer service very helpful every time I’ve had a problem they are right there to walk me through it always return your phone calls great company period”

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Posted 4 years ago

“The process was outstanding”

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Posted 4 years ago

“received my order in very good shape and fast. I will order again when i am in need of something thanks Don”

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Posted 4 years ago

“Operation directions leave some to be desired. Fire presets seem pretty high compared to pellet stove I had for 10 years.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Always a pleasure to deal with Comfortbilt, whether its with the very active Bossman Glenn or Patrick, the Honesty always round, a customer for Life.”

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Posted 4 years ago

Comfortbilt.net is rated 4.5 based on 2,157 reviews