Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,982 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the stove I would recommend it to anybody I know”

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Posted 3 years ago

“If i had to sum up this stove in one word it would be amazing.....i burned wood for thirty-some odd years and this stove is incredible...heats my 2800 sq ft to 74 on low when temps outside are hi 20's low 30's...only had the stove about a month so it hasn't been any colder but I am amazed at the heat this thing puts out..A++++++++++++++”

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Posted 3 years ago

“Excellent pellet stove, Improvement over our old stove. Ony had to replace one of the fire/flame sensors. Easy fix.”

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Posted 3 years ago

“Looks very nice,well made . Have not installed yet”

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Posted 3 years ago

“Good stove, sufficient heat, the remote works well, could be a little more substantial,blower should have lasted more than one winter.Other than that, good stove.”

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Posted 3 years ago

“I have no problems or complaints. That is what you want from a company.”

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Posted 3 years ago

“Just bought our Comfortbilt last year, 2021, and we are very happy. A few calls into their Customer Service and was extremely happy with their Customer Service over the phone.”

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Posted 3 years ago

“Got the part, changed it, very easy, love this pellet stove!!”

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Posted 3 years ago

“Fast service friendly staff”

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Posted 3 years ago

“Comfort built was quick at getting me the burn pot I needed. They were very accommodating.”

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Posted 3 years ago

“I've purchased 3 stoves from Comfortbilt. Always some initial quality issues but the tech people are fantastic to work with and have always gotten prompt replacement parts for things that go bad. They truly back their products. Could use better customer communication when known issues arise but overall I would buy a 4th stove if the need arises. Reasonably priced and work great once the bugs are worked out.”

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Posted 3 years ago

“HP21. All in all works great. The one annoyance is the pellet hopper transition from the bin sidewall to the auger is not steep enough to allow the pellets to flow to the auger, reducing the usable capacity of the hopper by 1/4 to 1/3rd. I've tried different brands of pellets and see no difference. Did not see this issue with my previous stove, a St. Croix Lancaster. But that stove is not as wide, so the slope in the transition is steeper. The thing I love most is it is very easy to clean both when the ash pan fills and during the season and end season for general maintenance.”

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Posted 3 years ago

“Very nice company because of being out of stock of stove still kept orginal price for stove when I ordered it and free delivery. Thanks”

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Posted 3 years ago

“Very satisfied with our stove so far. So much easier than hauling firewood. Gives out great heat with the convenience of turning on when you need to.”

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Posted 3 years ago

“Fast and friendly tech support team and shipping of the needed part.”

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Posted 3 years ago

“Excellent pellet stove. Works great. Customer service is great and fast response.”

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Posted 3 years ago

“Your pellet stove is great, was a very good investment. I would recommend this pellet stove to anyone. There are some cons that I would like to bring to your attention, pellet loading door is just too small and hopper does not empty pellets before stove shuts off, always leaves 2 to 3 lbs. I still would give this stove a 4 plus star rating. Yes and by the way this second year with stove and no problems. Thank you”

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Posted 3 years ago

“Very good support.Great service!”

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Posted 3 years ago

“Good product and very good tech support”

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Posted 3 years ago

“Comfortbilt is the best company I have ever done business with in my life. The HP22-N stove is fantastic, My wife and I are continuously saying to each other how much we love this stove. We no longer even use are central heating, we no longer need it.”

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Posted 3 years ago

Comfortbilt.net is rated 4.5 based on 1,982 reviews