Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,982 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product! Just completing a full winter season of use and couldn't be happier! We had an issue with the control unit and this was very quickly resolved by their technical department. They even followed up a couple days later to make sure the hp22 was working well. It was and continues to be! We highly recommend Comfortbilt for both their product and their service!”

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Posted 3 years ago

“This business is very customer oriented. They are quick to return calls and very helpful over the phone in the technology department. When I’ve needed a part it comes quickly. The technicians are very easy to understand and very patient. I love my Comfortbilt pellet stove because of the heat it puts out and the excellent customer service.”

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Posted 3 years ago

“Very good customer service i am glad i bought a comfortbilt stove”

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Posted 3 years ago

“People at Comfortbilt are wonderful. They are sensitive to your needs and when ordering, send your items out quickly!”

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Posted 3 years ago

“Best service from any company that I ever used help me out Immediately when pellet stove stop working thanks for such great service”

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Posted 3 years ago

“Since our recent purchase in October, we have been plagued with numerous issues from a broken burn pot, bad ignitor, inoperable motherboard and inoperable plug/switch.”

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Posted 3 years ago

“Great company great staff love my stove i can not say enough about this company they are great never a problem i will always buy from them”

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Posted 3 years ago

“I will forever support this business! We've been loving our pellet stove. Lovely product & lovely people to receive service from!”

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Posted 3 years ago

“Great customer service !!!”

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Posted 3 years ago

“Great company. Keep up the great work.”

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Posted 3 years ago

“When it’s running properly the stove is great. It has some issues but Customer Service has been pretty accommodating. I they need to work out some of the kinks in their eco-mode. The constant cycling causes things to burn out and break.”

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Posted 3 years ago

“Recently had to send for new augur bearings. Stove not even a year old and was making bad noises. Found that the auger bearings were going bad. Great customer service. they actually sent me 2 sets of bearings for and a new auger. Don't know if that is a sign that they won't last or not. Time will tell. I love the stove, but they have some bad parts in it. Customer service is always Great....”

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Posted 3 years ago

“My stove was damaged during shipping. Comfortbilt did everything to make it right! Shipped replacement parts at no costs. I LOVE MY STOVE!”

Comfortbilt.net 5 star review on 10th April 2022

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Posted 3 years ago

“Customer Service is Excellent!”

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Posted 3 years ago

“Great stove...my only concern is the exhaust seems a little to high. I have seen some hot embers coming out of the exhaust pipe which is about 4 feet long with two elbows. If could turn down the exhaust I would, but I don't know what effect it would have on the rest of the stove's operations. I would recommend this stove to anyone. As a matter of fact, I have.”

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Posted 3 years ago

“Very easy to maneuver thru”

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Posted 3 years ago

“Very pleased with the product and the customer service. The product repair design is so simple, my wife ( with no technical background ) replaced the part. Excellent”

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Posted 3 years ago

“I have rarely come across a product and company who, in my opinion, exceed my expectations in every way and therefore I deserve a 5-star rating from me which I give wholeheartedly. From the owner, Glenn (who picked up the phone one day a few weeks ago when I just called in to check on a parts order), to every single employee I have interacted with at the company over the two winters I have used their HP22N pellet stove, I have been super impressed. Great product, great company, great employees equals an overall great experience! The HP22N has performed flawlessly through well over 120 40-lb. bags of pellets over two winters and has saved me many hundreds of dollars in propane heating costs as well as many cords of firewood. I live “off the grid” at 7200 feet in the Sierra Nevada mountains and have harsh and snowy winters with temperatures often close to or below zero. I used to heat my ~2500sq ft house with a forced air propane furnace (brand new) and supplement with a large Lopi Liberty wood stove. This past winter I rarely used the furnace and relied on the wood stove for supplemental heating in a different area of the house. My propane bill will likely be under $500 for the entire winter even at these much high gas costs now. Overall, I would highly recommend this company and product to anyone with heating needs who requires a reliable, efficient, and extremely inexpensive heating source from a fantastically run and performing US company.”

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Posted 3 years ago

“Best company to work with! We love our pellet stove!”

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Posted 3 years ago

“First season with the stove, once we found what pellets work for us ( woods and sons) it has been amazing, low ash, easy cleanup,large tray so cleaning isn’t as often as other stoves. Simple to use and maintain. We have a 2 story 5 bedroom home and this this has heated the entire house keeping it at the set temp all winter in Maine. Fantastic!”

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Posted 3 years ago

Comfortbilt.net is rated 4.5 based on 1,982 reviews