One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,672 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ET3 was so helpful in sorting my payment method for my insurance renewal.”

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Posted 2 weeks ago

“I only recently started my car insurance with One Call Insurance, and I’m so pleased that I did! Excellent customer service, which was highlighted again this week when I had to amend the registration number on my car due to placing my private plate on retention. I dealt with William -WG1 - who quickly sorted the amendment - without an amendment fee. Although very professional, he was also humorous and great to deal with. I would thoroughly recommend One Call. Thank you.”

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Posted 2 weeks ago

“Ai2 was quick, helpful and friendly, great agent”

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Posted 2 weeks ago

“good chat process ET3 was helpful”

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Posted 2 weeks ago

“Stevie s was very helpful and understanding”

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Posted 2 weeks ago

“I was connected to the adviser JH7 to ask questions and was given excellent advise than you so much I will carry this through on Monday and due to quick service I will probably renew my insurance with you which is due in April Mrs C A Pennock”

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Posted 2 weeks ago

“Very good and quick. Bc1 very informative.”

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Posted 2 weeks ago

“BC1 was great, but I only wanted to change my address. I know they are told to upgrade your policy, but I am happy with the cover I have at the moment.”

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Posted 2 weeks ago

“BC1 was great, but I only wanted to change my address. I know they are told to upgrade your policy, but I am happy with the cover I have at the moment.”

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Posted 2 weeks ago

“Alyssa was very efficient. Helped sort my renewal via webchat quickly. Thank you”

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Posted 2 weeks ago

“An excellent service all round. Enquiry was regarding a bike insurance renewal. A big thank you to AM2 who dealt with the matter.”

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Posted 2 weeks ago

“Excellent communication today on the One Call portal. Very clear and concise, and very quick to respond.”

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Posted 2 weeks ago

“Thank you SP6 for sorting out my query for me, very good customer service”

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Posted 2 weeks ago

“Have just been on line trying to change my car details. ti2 came on the live chat & was extremely helpful. Advising me & even sent the direct contact number of the team I need to speak to. Thank you ti2.”

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Posted 2 weeks ago

“Great renewal price and good customer service. Quick, helpful, cheaper, good online service, could even get a hold of them quickly on a Saturday afternoon. And working 9-5 I really appreciated this.”

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Posted 2 weeks ago

“AM2 was more than helpful renewing my car insurance on the chat line”

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Posted 2 weeks ago

“Great service today from cg1 couldn't do enough to help 👍”

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Posted 2 weeks ago

“Had a slight problem logging in to portal, but Chloe E was fantastic in sorting it out!”

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Posted 2 weeks ago

“Thank you chloe e.”

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Posted 2 weeks ago

“Agent NP3 was very prompt and helpful in answering my query.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,672 reviews